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Locally managed service


We don't know what we do without the carers. They are our stars, they are our saviours.


With over 30 years’ experience in providing compassionate, dedicated home care to our customers across England and Wales, Helping Hands are perfectly placed to support you to live as independently and confidently as possible in the comfort of your own home – whatever your needs might be.

As well as Hornchurch, our team can also support you in nearby areas including Upminster, Romford, Rainham, Dagenham, North Ockendon, South Ockendon and more.

This branch covers where you need care:

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To learn more about how we can help call

01708548745 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Hornchurch

If you or a loved one require visiting care or live-in care in Hornchurch and the surrounding area, our expert care team are on hand to assist you in your home through a care plan that will be carefully tailored to your individual needs and wishes. You can contact our friendly customer support team today to find out more about what live-in care from Helping Hands involves.

Meet the team

Jaspreet Kaur

Meet Jaspreet Kaur, our Branch Care Manager, Hornchurch

My role is to support the vulnerable in helping them feel safe, whilst also giving them the confidence to become independent. I will be ensuring my responsibilities remain consistent, to help the people we support. I started working in care shortly after learning about my husband’s chronic rare autoimmune condition. I saw how he dealt with it daily, while also empowering others through his job as a personal trainer/nutritionist and using his own experiences to motivate others through their own challenges. The care services were the reason he was able to gain the positives he needed to help himself while also beginning to help others. I saw what areas could do with improvement after seeing what was lacking in supporting him, and when we made our changes, they led to him making further improvements in himself. I wanted to be someone that made that change, to make a real difference in other people’s lives that we support. I feel we provide the best possible service to our clients, considering all their desired outcomes and we work closely with your loved ones to achieve a better quality of life. I have a young family, so a lot of my time is spent with them. I enjoy the little things in life, a cup of tea with my neighbour or a stroll in the park with kids/friends. I host a book club; I choose 12 books for the year and every month we review the books. I’m looking to continue this in my branch and get my clients involved. I love to read!
Christien Ingrosso

Christien Ingrosso

Area Care Manager, South East

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Matt Bristow

Matt Bristow

Regional Care Director, South East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Hornchurch live-in care

If you’re currently receiving regular visiting care but are finding that your condition requires a greater level of support, you may wish to consider having a live-in carer to provide you with round-the-clock assistance and companionship. Live-in care with Helping Hands gives you the opportunity to have one of our compassionate, fully-trained carers live in your home and give you constant support whenever you need it. Our carers can help you out around the house in whatever way you need – whether that’s with continence care, doing the laundry, preparing meals or anything else. They can also accompany you out and about, so you can maintain your favourite routines and get out the house more frequently.

Better than a care agency in Hornchurch

We’re a private home care provider, rather than a care agency. This means that we employ our carers directly, ensuring they’re free to focus their time and energy on providing you with the best possible care and support. Many care agencies will instead ask you to pay your carer, and will spring hidden fees and unexpected costs upon you. We’re completely up front about all of our prices and what our live-in care service entails, and we won’t burden you with mountains of paperwork or confusing admin. Plus we’re fully regulated by the CQC and CIW, so you know we’re committed to providing a very high standard of care.

Emergency care

Sometimes it’s impossible to plan too far ahead into the future. If you or a loved one find your condition has unexpectedly worsened, you may require an enhanced level of care at the drop of a hat. With emergency care from Helping Hands, we can provide you with one of our compassionate, expert live-in carers at very short notice, ensuring you’re not left to fend for yourself and are able to receive the extra support that you require.

Private care in Hornchurch

With private care, you’ll have a personalised care plan that is fully designed to your unique requirements and wishes. Our Hornchurch care team will take the time to understand your personal preferences, hobbies and interests, and will match you with a carer who shares your personality. Every aspect of your care will be centred around you and your needs, ensuring you receive a holistic package of care that gives you the support, companionship and confidence you require to be able to enjoy your normal routines and activities as much as possible.

Overnight care

One of the main benefits of having a Helping Hands live-in carer stay with you in your home is that you’ll be supported all the way through the night. Night-time can often be a time of worry for people with frailty or a medical condition. Knowing that there’s a friendly, reliable pair of hands in the house who can help you visit the loo or provide immediate assistance if you fall can provide significant peace of mind, both for you and for your family and friends.

Fully trained carers in Hornchurch

All of our carers in Hornchurch are expertly trained, and are fully equipped to provide you with exceptional live-in care. We hand-pick carers who share our company-wide values of compassion, empathy and commitment to excellence. Every carer undergoes extensive background checks to ensure we’re only employing the very best, and they’re then provided with expert training when they enrol with us. We’re completely dedicated to making sure all of our carers are perfectly placed to support you in any way you need and because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, you can rely on us to deliver what we promise, to you or your loved ones.

Find out more about home care in Hornchurch

For more information about home care in Hornchurch, call our friendly customer support team today. Alternatively, you can contact us via our website and we’ll give you a call back at your convenience.

Call us on 01708548745 Talk to us on live chat Request a call back

Our credentials

Our Hornchurch branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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