Home care in Rochester
Visiting care and home care in Rochester
Rochester has a rich history and is home to the Victorian novelist Charles Dickens. He spent most of his childhood in the town and has featured many of the local spots in his infamous novels, including the Restoration House, the humble abode of Estella and Miss Haversham in Great Expectations.
We deliver care from as little as 30 minutes a week with visiting care, so you can choose to have our carers come to your home whenever you want, for as long as you wish. Furthermore, we are monitored by the Care Quality Commission and Care Inspectorate Wales, so you can be confident knowing you’ll receive high-quality care.
It is also home to many of our customers who get to enjoy the fruits of the blissful town, thanks to our compassionate home care team in Rochester. As well as accompanying our customers to their favourite places, our carers help manage the household, prepare meals, run errands, take the bins out and even walk the dog. They also provide you with the companionship you need, especially if you live alone.
Quality care provided in your own home
Home care from our Rochester team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Rochester care team
Branch Care Manager
“Hi, I’m Sue. As the Branch Manager for Maidstone, it is my responsibility to ensure that our customers are always receiving the level of support that they need in order to remain comfortable and independent at home. “I really enjoy being able to support our carers enough to know that they are making a positive difference to our customers, and that our team are providing a fantastic level of care to the Maidstone community. I remember one particular gentleman who was living with severe physical disabilities, and I would escort him to college where he was doing a pottery course. He certainly tested my creative abilities when he wanted to make a scaled-down version of the White House!”
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Rochester to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Rochester
At Helping Hands, our care packages are fully tailored to your needs and requirements. After all, you’re the one in control. We take time to get to know you, your history, hobbies, likes and dislikes so we can partner you with a carer who shares similar interests. So, we will ensure your care is fully personalised to you.
24/7 live in care support
If you are living with a complex condition and need round-the-clock support, then live-in care can be a viable solution for you. Or perhaps your loved ones don’t live nearby, and you could benefit from having someone at home to help manage household duties, make nutritious meals and take you to medical appointments. Whatever the reason, live-in care may be what you’re looking for.
This care package allows you to receive care whenever you want, as you’ll have a carer by your side 24 hours a day. It will not only give you confidence and security, but it will also give your friends and family reassurance, knowing you’re being looked after by empathetic and kind carers.
Why Helping Hands is better than a care agency in Rochester
At Helping Hands, we look after our carers. Everything from the recruitment process and training to their contract and well-being is covered by us. After all, they provide exceptional care for our customers. We provide nurse-led training so they can provide you with the support you need. That’s why we are a better choice than a care agency. Plus, you won’t be faced with unexpected costs or referral fees; we will always be upfront with you.
Qualified carers providing a variety of care services in Rochester
Our expertly trained carers are compassionate and hard-working individuals who consistently go above and beyond for our customers. From picking up prescriptions and dry cleaning to providing emotional and physical support, they genuinely make the best companions.
They undergo a strict background check and complete an intensive training programme. So, you can rest assured knowing you’ll be looked after by knowledgeable and trustworthy individuals who really care about your needs.
Branch information
High Street
Maidstone,
Kent,
ME14 1JL