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Your nearest branch: Maidstone
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Existing customer
01622 236098
Your nearest branch: Maidstone
Speak to our team today

Lines are currently closed

Existing customer
01622 236098

Visiting care and home care in Rochester

Rochester has a rich history and is home to the Victorian novelist Charles Dickens. He spent most of his childhood in the town and has featured many of the local spots in his infamous novels, including the Restoration House, the humble abode of Estella and Miss Haversham in Great Expectations.

We deliver care from as little as 30 minutes a week with visiting care, so you can choose to have our carers come to your home whenever you want, for as long as you wish. Furthermore, we are monitored by the Care Quality Commission and Care Inspectorate Wales, so you can be confident knowing you’ll receive high-quality care.

It is also home to many of our customers who get to enjoy the fruits of the blissful town, thanks to our compassionate home care team in Rochester. As well as accompanying our customers to their favourite places, our carers help manage the household, prepare meals, run errands, take the bins out and even walk the dog. They also provide you with the companionship you need, especially if you live alone.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Rochester

Our carers provide a wide range of support across Rochester, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Rochester
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Rochester

    While we do not have a physical branch in Rochester, care in the area is coordinated by our Maidstone branch, working with carers who support people across the local community.

    Katrina Leckie
    Katrina Leckie

    Branch Care Manager

    I oversee the daily operations of our service, managing office and care staff, ensuring compliance with internal and CQC standards, and providing high-quality, personalized care...

    More about Katrina Leckie
    Alison Jones
    Alison Jones

    Area Care Manager

    As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

    More about Alison Jones
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Rochester

    Care services supporting families in Rochester are delivered by our Maidstone branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Rochester

    At Helping Hands, our care packages are fully tailored to your needs and requirements. After all, you’re the one in control. We take time to get to know you, your history, hobbies, likes and dislikes so we can partner you with a carer who shares similar interests. So, we will ensure your care is fully personalised to you.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you are living with a complex condition and need round-the-clock support, then live-in care can be a viable solution for you. Or perhaps your loved ones don’t live nearby, and you could benefit from having someone at home to help manage household duties, make nutritious meals and take you to medical appointments. Whatever the reason, live-in care may be what you’re looking for.

    This care package allows you to receive care whenever you want, as you’ll have a carer by your side 24 hours a day. It will not only give you confidence and security, but it will also give your friends and family reassurance, knowing you’re being looked after by empathetic and kind carers.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Rochester

    At Helping Hands, we look after our carers. Everything from the recruitment process and training to their contract and well-being is covered by us. After all, they provide exceptional care for our customers. We provide nurse-led training so they can provide you with the support you need. That’s why we are a better choice than a care agency. Plus, you won’t be faced with unexpected costs or referral fees; we will always be upfront with you.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Rochester

    Our expertly trained carers are compassionate and hard-working individuals who consistently go above and beyond for our customers. From picking up prescriptions and dry cleaning to providing emotional and physical support, they genuinely make the best companions.

    They undergo a strict background check and complete an intensive training programme. So, you can rest assured knowing you’ll be looked after by knowledgeable and trustworthy individuals who really care about your needs.

    Supporting communities across Rochester

    Our carers provide home care in Rochester and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01622 528652
    Branch information
    Address

    2 Royal Star Arcade, High Street, Maidstone, ME14 1JL

    Show in maps Rochester Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed