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Home care in East Sussex

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Rated Excellent on
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Visiting care and home care in East Sussex

After the Romans departed England, the ancient kingdom of the South Saxons became established in East Sussex in the 5th century AD. The uplands of the area have given up many archeologically important finds since then, some left by the plentiful invaders including the Romans, and the Normans, especially after the Battle of Hastings in 1066. Traditional industries in the area which have now all but disappeared included ironmaking, fishing, and wool, but in their place East Sussex has people working in construction, agriculture, real estate, and many who commute into London daily.

Helping Hands have been supporting people to live as independently as possible in their own homes since we were established in 1989. While we can’t claim a history to rival that of East Sussex, we have been supporting people for decades, which explains why we’re considered one of the UK’s foremost private home care providers. We offer visiting and live-in care to people across the area, all of which is fully regulated by the Care Quality Commission and the Care Inspectorate Wales.

Quality care at home

From short term support to longer term visits and live-in care, our East Sussex team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the East Sussex care team
Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
High quality home care in East Sussex

Our home care delivery is always of the highest quality, making sure you are kept as comfortable and independent as possible in the home you love. We understand home care, as we’ve dedicated so many years to providing it, and we’re passionate about keeping our customers at the centre of their own care journey at all times. We offer exemplary person-centred care, working hard to keep people in control of their own lives, while providing their personal care, housekeeping, companionship, and so much more.

24/7 live in care support

Live-in care is very special – by having someone living in your home you get around the clock support, companionship, and the knowledge that you’re never alone. This isn’t just reassuring for you, it’s also a comfort for your loved ones who may be living further away. While your live-in care in East Sussex carer will ensure all of your practical tasks get completed, such as your meal preparation, personal care, and housekeeping, your carer will also be happy to accompany out of the house to help you enjoy your local surroundings and take part in the community if you’d like to.

Why Helping Hands is better than a care agency in East Sussex

Helping Hands have never been a care agency, we’re a private home care company and always have been. This distinction matters because care agencies traditionally charge you exorbitant fees for tasks that should be included in the service. This includes matching you with a suitable carer, checking their background, and organising their employment. You won’t get comprehensive support from a care agency either, they’ll have little to do with your care experience once they’ve been paid. Helping Hands, however, will always fully manage your service and ensure that your care experience remains consistently excellent.

Qualified carers providing a variety of care services in East Sussex

We look after our carers because they look after you – it’s that simple. We feel that our carers are amazing people for consistently going above and beyond to ensure our customers live well in the home they love. They spend time getting to know their customers and they’ll soon become a trusted friend, meaning you look forward to their visits or having them around every day. Don’t worry that your home won’t feel your own anymore by having someone living in either, as they’ll never overstep boundaries and will always respect your privacy.

Other areas we cover
Branch information
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed