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Home care in Ely

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0122 366 4968

Lines open until 5:30 PM

Existing customer
0122 380 0201

Lines open until 7:00 PM

New customer
0122 366 4968

Lines open until 5:30 PM

Existing customer
0122 380 0201

Visiting care and home care in Ely

Situated in north Cambridgeshire, Ely is probably best known for its imposing 12th century cathedral which dominates the city’s skyline. The cathedral’s unique Octagon Tower is considered one of the wonders of the medieval world.

At Helping Hands, we haven’t been around for quite as long – but we do have over 30 years’ experience in providing expert, compassionate home care to customers across England and Wales. Our brilliant team of carers in Ely are on hand to support you in any way you may need, whatever your condition or circumstances.

Quality care at home

From short term support to longer term visits and live-in care, our Ely team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Ely care team
Sam Donnelly
Sam Donnelly

Branch Care Manager

I'm Sam, the Branch Care Manager for Cambridge. I am responsible for running an effective and safe service within the local area. As the Manager...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Ely branch is fully regulated and accredited by the CQC

Find out more
Other areas we cover
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Branch information
Address

Helping Hands Cambridge, 124 Wulfstan Way, Cambridge, CB1 8QJ

Show in maps Ely Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed