Visiting care and home care in Ely
Situated in north Cambridgeshire, Ely is probably best known for its imposing 12th century cathedral which dominates the city’s skyline. The cathedral’s unique Octagon Tower is considered one of the wonders of the medieval world.
At Helping Hands, we haven’t been around for quite as long – but we do have over 30 years’ experience in providing expert, compassionate home care to customers across England and Wales. Our brilliant team of carers in Ely are on hand to support you in any way you may need, whatever your condition or circumstances.

Quality care at home
From short term support to longer term visits and live-in care, our Ely team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Ely care team
Sam Donnelly
Branch Care Manager
I'm Sam, the Branch Care Manager for Cambridge. I am responsible for running an effective and safe service within the local area. As the Manager...
Christien Ingrosso
Area Care Manager
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...