Home care in Ely

For over 30 years, we’ve provided seamless support enabling each of our clients to remain in the comfort of their home, while still receiving high-quality bespoke care to suit their needs. You might just need a half an hour drop-in to help with dinner, or more complex support that involves overnight stays. Either way, our Ely team are happy to help.

Throughout our award-winning training programme, our carers gain the knowledge and experience to support you with several aspects of care. From housekeeping, medication administration, meal preparation and companionship to more intense support for progressive conditions such as Alzheimer’s – we are here for you.

We’re fully aware that each client has unique requirements, that’s why we’re proud to provide personalised care plans that are built by you. Home care needs can arise for many reasons and can often be unexpected, so if you need last-minute care, it’s likely one of our trusted carers can help. After all, we’re here to bring peace of mind to you and your loved ones.

When you find yourself unexpectedly without a carer, you may wish to consider emergency care from Helping Hands. It might be that you’ve been discharged from hospital earlier than originally expected, or your normal carer is suddenly unavailable. Whatever the reason, we’re able to provide you with one of our exceptional carers at short notice, ensuring you won’t have to stress about whether your normal routines and chores will be completed.

When you choose private care from a provider such as Helping Hands, you’ll be in control of the care plan you receive. From the bigger details, such as weekly hours and the level of care you want, down to smaller details like bedtimes and meal preferences, you’ll be able to design a package of care that perfectly suits your needs and wishes. You’ll also receive only the very highest standards of care, as all of our carers are highly trained and all of our care provision is independently regulated.

Overnight care gives you the confidence and reassurance that comes from having an expert carer on hand throughout the night to provide any assistance that might be required. Knowing that there’s someone in your home to assist you that you and your loved ones can have complete peace of mind about your wellbeing in the event that you have a medical emergency or an unexpected fall, or even if you just want to use the bathroom but are feeling a bit frail.

When you partner with Helping Hands Ely as your home care provider, you can be fully confident that you’ll have an exceptional carer looking after you. All of our carers are specially recruited for the compassion, empathy and dedication with which they approach their role, and undergo thorough background checks before joining us to ensure they meet all of our character requirements. Every carer then receives our comprehensive, award-winning training when they start with us, equipping them to meet every care need that our customers might have. And, for your added reassurance, all of our care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you know we’re absolutely committed to providing brilliant care each and every day.