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Your nearest branch: Cambridge
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Lines open at 9:00 AM on Sunday

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Existing customer
01223 800201
Your nearest branch: Cambridge
Speak to our team today

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer
01223 800201

Visiting care and home care in Newmarket

If you’re looking for exceptional care at home in Newmarket, your first choice should be Helping Hands. We offer the very highest standards of visiting and live-in care, with compassionate, professional carers coming to your home to help you live as independently as possible. We’ve been doing so since 1989, so it’s no surprise we’re the UK’s most trusted provider.

Despite being famous around the world for its racecourse, there is a lot more to recommend this Suffolk town. With a historic background and much favoured by monarchs since the Middle Ages, Newmarket is well worth a visit. If you’d like to explore the countryside or want to continue enjoying the area you love, we’ll help as often as you need us.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Newmarket

Our carers provide a wide range of support across Newmarket, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Newmarket
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Newmarket

    While we do not have a physical branch in Newmarket, care in the area is coordinated by our Cambridge branch, working with carers who support people across the local community.

    Sam Donnelly
    Sam Donnelly

    Branch Care Manager

    I'm Sam, the Branch Care Manager for Cambridge. I am responsible for running an effective and safe service within the local area. As the Manager...

    More about Sam Donnelly
    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Newmarket

    Care services supporting families in Newmarket are delivered by our Cambridge branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Newmarket

    We focus on a premium service, enabling you to live comfortably at home. Your home will mean different things to you – whether it’s where you raised a family, had happy times with a partner, or enjoyed the peace and quiet of your safe space. Visiting care supports your routine, offering help from an hour or so a week. This can give family a break so that they return to you refreshed.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you’re missing a partner and your house seems too quiet, the companionship that live-in care offers is priceless. Your carer will respect your routine, while making sure that you never feel lonely or isolated. They’ll help you both inside and outside of your home, making sure you retain important social links in the community you love, while accompanying you to important appointments and activities.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Newmarket

    We’ve never been — and never will be — a care agency. We’ve always been proud of our roots and stay true to the family values we were founded with back in 1989. We don’t sell franchises; instead, we own and manage all of our 155 branches across England and Wales. This ensures a consistently high standard, both through our branch teams and through our regulation by the Care Quality Commission.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Newmarket

    Our carers are our finest asset. We’re so proud of the difference they make to our customers’ lives, every single day. We employ them directly as we believe that’s just one of the ways that we show our appreciation, rather than agencies that expect them to be self-employed. We also pay above industry-standard wages, offer a bespoke training experience to all employees and support them to advance their careers.

    Supporting communities across Newmarket

    Our carers provide home care in Newmarket and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01223 664968
    Branch information
    Address

    Helping Hands Cambridge, 124 Wulfstan Way, Newmarket, CB1 8QJ

    Show in maps Newmarket Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed