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CQC & CIW Regulated

Rated Excellent on

Receive care in 24 hours

Industry leading carer training

Home care in Suffolk

Excellent

5,050+ reviews on

Excellent | 5,050+ reviews

Your nearest branch: Ipswich

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Lines open at 9:00 AM on Sunday

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Existing customer

01473 927756

Your nearest branch: Ipswich

Speak to our team today

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer

01473 927756

Visiting care and home care in Suffolk

Famed for its fertile farmlands and stunning natural beauty, Suffolk is one of the UK's oldest and most interesting counties.

Our wonderful Suffolk carers are standing by to provide you or a loved one to continue enjoying the wonderful way of life that Suffolk has to offer. Our compassionate, transformative home care can help to improve and maintain your quality of life without having to move into an unfamiliar nursing home. Our home care focuses on supporting you to live on your own terms as much as possible – maintaining your normal routines, hobbies and schedules. We’re delighted to be able to offer our CQC-regulated care across the whole of Suffolk.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care supporting families in Suffolk

Our carers provide a wide range of support across Suffolk, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Suffolk

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Supporting people living in Suffolk

While we do not have a physical branch in Suffolk, care in the area is coordinated by our Ipswich branch, working with carers who support people across the local community.

Christien Ingrosso

Head of Operations

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

More about Christien Ingrosso

Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow

Lorraine Murphy

Branch Care Manager

Lorraine is the Branch Care Manager at Ipswich.

What families say about our care

Fully regulated care supporting Suffolk

Care services supporting families in Suffolk are delivered by our Ipswich branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High quality home care in Suffolk

At Helping Hands, we firmly believe that home is the best place to receive care. Staying at home gives you more control over your care plan, and allows you to have greater flexibility when it comes to things like bed-times, meals and visiting hours. Receiving care at home also means you can have a support plan that is fully tailored to your personal needs and wishes, rather than a generic one-size-fits-all plan. Our care experts in Suffolk will take the time to understand your circumstances and your physical and mental condition so that they’re able to provide you with a bespoke package of care that never leaves you feeling isolated or unsupported. You’ll then receive dedicated one-to-one support from one of our fantastic carers who will be able to help out around the home with whatever you need – from assisting with medication and mobility, to cooking your favourite meals and providing personal care.

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24/7 live in care support

Live-in care in Suffolk is ideal for anyone who needs full-time care but wishes to remain in the comfortable, familiar surroundings of their own home rather than moving into residential care. You might currently be receiving visiting care and are at a stage where you need a more comprehensive support option, or your loved one may currently be in a care home but is feeling lonely, isolated or disorientated. Live-in care allows you to live independently and on your own terms without having to leave the home that you love. Not only that, but it provides holistic support for the whole family, who will benefit from the enormous peace of mind offered by having a friendly, expertly-trained carer living in your home with you.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in Suffolk

As a private care provider rather than a care agency, we offer our customers certain guarantees that many care agencies don’t. For instance, we employ all of our carers directly, which means we handle their wages, they get a pension, they have the support of our wider care team, and – crucially – you can be certain they’ve been rigorously vetted and expertly trained by us. We also offer a fully managed service, which means that if your regular carer needs to take a break, we'll always provide someone of equal expertise and experience to replace them at a moment's notice. We're committed to making sure every aspect of your care is as straightforward, stress-free and excellent as possible.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Qualified carers providing a variety of care services in Suffolk

At Helping Hands, we know that home care is only ever as brilliant as the carers providing it. That’s why we place such great emphasis on ensuring we hire only the most compassionate and dedicated people to our Suffolk care team, and have a rigorous vetting process in place to ensure every Helping Hands carer is a perfect fit for us and for you. When they start with us, all new carers enrol on our industry-leading carer training and assessment programme, where they receive in-depth instruction on a wide range of care practices. They’ll then continue to participate in regular refresher courses to keep their knowledge and skillset up to date.

Supporting communities across Suffolk

Our carers provide home care in Suffolk and nearby areas including these locations.

Speak to our care team

If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01473 877083

Branch information

Address

Helping Hands Ipswich, 1 Friars Courtyard, Princes Street, Suffolk, IP1 1RJ

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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