High-quality care in Suffolk from Helping Hands
We know Suffolk is famous for its coastline, historical significance and being the birthplace of many notable people like George Orwell and Ed Sheeran. Suffolk is also proud to be home to the UK’s leading home care provider – Helping Hands. Our supported living care can provide personal and tailored support to you in your own home. With over 150 branches across the UK and over 35 years of experience, we’re confident we can provide high-class home care in Suffolk. We’re regulated by the Care Quality Commission (CQC), so we’re always improving and growing our service.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in Suffolk
While we do not have a physical branch in Suffolk, care in the area is coordinated by our Ipswich branch, working with carers who support people across the local community.
Lorraine Murphy
Branch Care Manager
Lorraine is the Branch Care Manager at Ipswich.
Helen Jones
Area Care Manager
Helen is the Area Care Manager for East.
Paul Sewell
Head of Operations
Paul Sewell is the Head of Operations for East.
Matt Bristow
Divisional Director
Matt Bristow is Divisional Director at Helping Hands, bringing over 20 years of leadership experience across retail, healthcare, and care services. Having started his career...
More about Matt Bristow
When to choose supported living
Supported living care is perfect for you if you are living with a disability and need extra support with day-to-day life. Our supported living care is designed so you can keep your independence within the home you love in Suffolk and live life on your terms. Our expert disability care can help with several disabilities including Down’s Syndrome, brain injuries, Parkinson’s and more. We understand that everyone has a different variation of their disability, and their needs are unique to them. Tailoring our care approach to our customer’s individual needs is something we’re very serious about.

Expert care services tailored to your needs
Our expert carers are well-trained in how to support people with disabilities. They are also superb at helping with the day-to-day tasks that you may struggle with. We can provide help with general housekeeping, preparing healthy and delicious meals, running errands or even helping you walk your pets daily. We know that you may need support with cooking and cleaning, and we’re more than happy to step in with our assistance. We can provide live-in care for full-time support, or visiting care for scheduled visits, as well as respite care for temporary care.

Qualified carers providing supported living in Suffolk
Our carers are all qualified and DBS checked to make sure they’re the best men and women for the job. They are trained by registered nurses to provide expert nursing care. We can help with medication administration, catheter and stoma care, PEG feeding and much more. We also will help with a daily routine for you that encourages you to pursue your hobbies and interests and get out and about in the Suffolk community. Having a disability doesn’t mean you shouldn’t have a bustling social life if needed, and we’ll make reasonable adjustments to make sure you get to spend time with friends and family.
If you have more questions about our support living care in Suffolk, feel free to contact us. You can talk to us over the phone with one of our friendly Customer Service Advisers or chat with us via our Live Chat on our website. It’s seven days a week, so we aim to be here for you as often as possible. Or, if you prefer the face-to-face approach, you are welcome to come into one of our branches in and around Suffolk for a chat about your needs and we’ll do our best to answer your questions.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
FAQs
Supported living helps adults in Suffolk live as independently as possible in their own home, with care and support tailored to them. Helping Hands provides the personal care and daily support in the person’s own home.
Adults in Suffolk who want to live independently but need some help day to day, including people with a learning disability, physical disability, or long-term health or mental health needs.
Help with personal care, medication, cooking, budgeting, appointments, getting into the community and building daily living skills, all built around the person’s own goals.
You keep your own tenancy, independence and choice; support comes to you rather than you fitting into an institution. It is a more independent option for people in Suffolk who do not need residential care.
Costs depend on the hours and support needed. Many people in Suffolk are eligible for local authority or NHS funding; we can explain the assessments. Suffolk rates start from £32.40 per hour for visiting support, or £1,675 per week for live-in support.
Yes, our care is regulated by the Care Quality Commission (CQC) and delivered by trained, DBS-checked staff.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |