Felixstowe represents a great day out by the sea, yet there’s so much more to this coastal town than the big blue. Despite receiving no mention in the Domesday Book, that doesn’t mean it doesn’t have historical significance. Lost to the sea in the 18th century and therefore only visible at low tide is The Dip, a Roman Saxon Shore Fort known as Walton Castle. There is also the 12th century site of a former Benedictine Priory, now home to the church of St. Peter and St. Paul.
No stranger to a long and illustrious history is Helping Hands, as we’ve been established since 1989, delivering our exceptional home care to people across the area. Our outstanding visiting and live-in care services, all fully regulated by the Care Quality Commission and Care Inspectorate Wales, will keep you as independent as possible at home, for as long as you need us.
Quality care provided in your own home
Home care from our Felixstowe team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,600+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
Hello, I'm Danielle, the Branch Care Manager for Ipswich. My role is to oversee the branch and support my hard working team with delivering a quality service to your loved ones.
We provide person-centred support that is tailored to each customer, based on their individual needs, wishes and preferences. Our overall goal is to ensure everyone is able to live safely and independently in their own homes. We have a family approach and a determination to succeed in keeping our customer safe at home. This is our passion as a team.
Outside of work, I enjoy spending my time with my family, coffee dates with friends and pottering around. I also enjoy crafting and holidays. I'm a dog lover and have a seven year old German shepherd.
I come from nursing homes and I am a trained care practitioner, I have worked with different needs over the years. Elderly care is a passion of mine starting at the age of eighteen as a care assistant and making my way up the ladder to senior care, care practitioner to branch manager. From residential, nursing hospital and private care, I take pride in my qualifications of NVQ's and Practitioner.
My responsibilities have always been to provide the best person-centred care.
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Felixstowe to ensure our customers receive the best possible live in and home care service.
Our four decades of experience have seen us become expert in delivering care at home for our thousands of customers. We’ve worked tirelessly during that time to hone a truly exceptional, person-centred care experience for everyone we support. We take into account all of your preferences and needs, building your package of care around you and the way you like to live. Our aim has always been to keep our customers as independent as possible in the home they love and that will never change.
24/7 live in care support
Our live-in carers are dedicated to providing the same high standards of care, but with the added extra that they’ll reside in your home with you. This means that you and your loved ones have the additional reassurance that you’re never on your own, with companionship whenever you want it. They’ll also undertake all of the daily tasks that you may be finding more difficult, such as your housework, laundry, meal preparation, and medication management. They’ll never overstep boundaries though, so your house will still be your private escape that you’ve always loved.
Why Helping Hands is better than a care agency in Felixstowe
We’re not a care agency at Helping Hands, and we never have been. People understandably don’t know the differences between a care agency and a private home care company, but we’re proud to be a private company who is fully regulated and dedicated to providing only the highest standards of care at home. We’ll keep costs transparent, so no hidden fees like some agencies do, instead ensuring you always know what you’re paying for. We also manage your entire care journey, from the first time you contact us, so you’ll always be in the best hands.
Qualified carers providing a variety of care services in Felixstowe
We value our carers highly at Helping Hands, knowing that without them we wouldn’t be able to provide the exceptional care we love to do. That’s why we look after them the way they look after you, providing them with opportunities to develop their skills, increase their knowledge, and earn more money. Speaking of money, we offer above average industry pay rates as we recognise what an amazing job our carers do, and we’re happy to reward them well for it. We know they’re naturally compassionate people too, and we wouldn’t have it any other way.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.