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Your nearest branch: Ipswich
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
01473 927756
Your nearest branch: Ipswich
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
01473 927756

Visiting care and home care in Felixstowe

Felixstowe represents a great day out by the sea, yet there’s so much more to this coastal town than the big blue. Despite receiving no mention in the Domesday Book, that doesn’t mean it doesn’t have historical significance. Lost to the sea in the 18th century and therefore only visible at low tide is The Dip, a Roman Saxon Shore Fort known as Walton Castle. There is also the 12th century site of a former Benedictine Priory, now home to the church of St. Peter and St. Paul.

No stranger to a long and illustrious history is Helping Hands, as we’ve been established since 1989, delivering our exceptional home care to people across the area. Our outstanding visiting and live-in care services, all fully regulated by the Care Quality Commission and Care Inspectorate Wales, will keep you as independent as possible at home, for as long as you need us.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Felixstowe

Our carers provide a wide range of support across Felixstowe, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Felixstowe
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Felixstowe

    While we do not have a physical branch in Felixstowe, care in the area is coordinated by our Ipswich branch, working with carers who support people across the local community.

    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Lorraine Murphy
    Lorraine Murphy

    Branch Care Manager

    Lorraine is the Branch Care Manager at Ipswich.

    What families say about our care
    CQC Logo
    Fully regulated care supporting Felixstowe

    Care services supporting families in Felixstowe are delivered by our Ipswich branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Felixstowe

    Our four decades of experience have seen us become expert in delivering care at home for our thousands of customers. We’ve worked tirelessly during that time to hone a truly exceptional, person-centred care experience for everyone we support. We take into account all of your preferences and needs, building your package of care around you and the way you like to live. Our aim has always been to keep our customers as independent as possible in the home they love and that will never change.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Our live-in carers are dedicated to providing the same high standards of care, but with the added extra that they’ll reside in your home with you. This means that you and your loved ones have the additional reassurance that you’re never on your own, with companionship whenever you want it. They’ll also undertake all of the daily tasks that you may be finding more difficult, such as your housework, laundry, meal preparation, and medication management. They’ll never overstep boundaries though, so your house will still be your private escape that you’ve always loved.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Felixstowe

    We’re not a care agency at Helping Hands, and we never have been. People understandably don’t know the differences between a care agency and a private home care company, but we’re proud to be a private company who is fully regulated and dedicated to providing only the highest standards of care at home. We’ll keep costs transparent, so no hidden fees like some agencies do, instead ensuring you always know what you’re paying for. We also manage your entire care journey, from the first time you contact us, so you’ll always be in the best hands.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Felixstowe

    We value our carers highly at Helping Hands, knowing that without them we wouldn’t be able to provide the exceptional care we love to do. That’s why we look after them the way they look after you, providing them with opportunities to develop their skills, increase their knowledge, and earn more money. Speaking of money, we offer above average industry pay rates as we recognise what an amazing job our carers do, and we’re happy to reward them well for it. We know they’re naturally compassionate people too, and we wouldn’t have it any other way.

    Supporting communities across Felixstowe

    Our carers provide home care in Felixstowe and nearby areas including these locations.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01473 877083
    Branch information
    Address

    Helping Hands Ipswich, 1 Friars Courtyard, Princes Street, Felixstowe, IP1 1RJ

    Show in maps Felixstowe Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed