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Home care in Stowmarket

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
01284 334049

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
01284 334049

Visiting care and home care in Stowmarket

Granted a market charter by Edward III in 1347, and with a bi-weekly market still held there to this day, Stowmarket is a market town between Ipswich and Bury St Edmunds. The town’s name is from the Old English word stow, which means ‘principal place’. While we have a noteworthy history at Helping Hands, it’s nowhere near as long as Bury St Edmund’s is, which is why we wanted to get to know the town better. If you’re not familiar with what we do at Helping Hands, we provide high quality home care for our customers who wish to remain living in the place that means everything to them. There’s no need to go and live in a care home because you need additional support, as we’ll come to you and give you all the help you need to continue living as independently as possible.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Stowmarket team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Stowmarket care team
Zoe Parry
Zoe Parry

Branch Care Manager

I've been with Helping Hands for 4.5 years, starting my journey in homecare here. I'm proud to work for a company that helps individuals stay...

More about Zoe Parry
Christien Ingrosso
Christien Ingrosso

Head of Operations

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

More about Christien Ingrosso
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow
Our Reviews
CQC Logo
Fully regulated by the CQC

Our Stowmarket branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High quality home care in Stowmarket

When you need a little extra support to make your days easier, visiting care in Stowmarket sees our amazing carers go the extra mile for our customers every single day. You might enjoy keeping your home clean and tidy or prefer walking in nature, but whatever your interests are and however you need our help, your carer will assist you to make the most of every day. They’ll also help you to eat well, manage your medication, be confident in your mobility, and all the other daily tasks that will keep you comfortable at home.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 live in care support

Live-in care takes support at home to another level. Having someone living in your home with you will mean you’ll never be concerned about loneliness or being on your own, which is reassurance for your family too. Your live-in carer will undertake all the daily tasks you want completed but they’ll also be there to keep you company whenever you want, something that intermittent carers just don’t usually have time to do. Your carer won’t make you feel as if your home isn’t your own though; they’ll be discreet at all times and give you time alone when you want it.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Stowmarket

We’re not a care agency at Helping Hands, we’re a private home care company and always have been. You may think ‘what’s the difference’ but it is significant. A care agency doesn’t employ its own carers and rarely gets involved in the management of the care packages, rather they ‘match’ you with a self-employed carer or expect you to employ them yourself. We’re very different – we are a private company who recruit and employ all of our carers ourselves and own all of our branches, meaning a bespoke experience for you and your loved ones.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Stowmarket

Since 1989, we’ve been delivering the highest quality care in our customers’ own homes, which is why we’re considered the UK’s home care specialists. Part of our appeal is the fact we find our carers ourselves without relying on outside agencies, then we screen them carefully to ensure they’re the type of people who should be in your home. We also have our own training academy at Helping Hands which enables us to design a bespoke learning experience for each of our employees. This means we can equip them with the skills they’ll need to do their job effectively and build on what they already know.

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FAQs

Home care in Stowmarket can be a really invaluable source of help for anyone who needs support to continue living independently in the home that they love. This might involve help with everyday tasks, assistance with personal routines or simply having someone there to provide friendly companionship over a cup of tea. With our flexible range of care options, we hope you’ll always be able to find a level of support that suits your needs.

The cost of home care in Stowmarket will depend on your individual requirements and how often you need support. Our team will happily talk you through the different options and provide a clearer picture of pricing. Many families find that the flexibility and personalised nature of home care make it a good value alternative to moving into residential care.

Yes, your care plan can be adapted whenever you need. We understand that care needs can change over time – often unexpectedly – so we’re committed to ensuring your support remains flexible and responsive. Your Stowmarket care team will review your situation regularly and recommend adjustments and additions to your care if required.

We can usually start care in Stowmarket within 72 hours of your enquiry. If your situation is urgent, we’ll always do our best to arrange support more quickly where possible. Sometimes we’re even able to get your care started within 24 hours, subject to availability.

Starting home care in Stowmarket begins with a call to our team. We’ll arrange a free home visit from your local Care Manager, who’ll take the time to understand your needs and preferences. Together, you’ll create a care plan that works for you, after which we’ll match you with suitable carers and agree a start date.

All of our Stowmarket carers are fully insured and bonded. They’re also recruited, trained and employed directly by Helping Hands, ensuring consistency and reliability in the care you receive.

If your regular carer is unable to attend, we’ll arrange for a replacement who understands your care plan. We’ll aim to keep your routine as consistent as possible and minimise any disruption.

Branch information
Address

Helping Hands Bury St Edmunds, 4 King's Mews Road, Bury St Edmunds, Stowmarket, IP33 3DE

Show in maps Stowmarket Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed