Reviews for our Epsom Branch
Ursula Furtenbach-Wilson and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
The lady who handled the call was outstanding.
Polite and helpful, will be back in touch.
The persons I spoke to listened to what our needs were and were very informative, polite and lovely
Christine was very helpful and gave clear information
Straight forward , no fuss and listened to what I had to say .
Donna was very attentive and listened really well to me and my Mum.
Charlie was extremely courteous and attentive to my needs and made the call easy.
Understood immediately what was required. Provided me with all the options which proved to be very relevant in a calm and assured delivery
Talia was very kind , understanding and helpful
Louise is very good at her job and I look forward to her coming in as she cheers me up.
Tabatha was conversant with my enquiry and was extremely helpful. Will not hesitate to contact Helping Hands again. Thank you.
I was given all the information I needed by a very friendly lady.
Very polite and caring ladies
Explained things clearly, very friendly and reassuring. Upfront about costs.
I thought Linsey who I spoke to was very kind, patient and helpful. That first call is very important in getting a feel about the type of care that is available.
I got all the information I needed
Answered my question
I’ve written a longer review for Trustpilot. I am extremely happy with Helping Hands; with the quality of care and attention given by all the staff..
Donna was helpful & understanding
My father is very happy with his current carer, and this has been the longest period with is consistent carer. The relationship is an important part of what he needs
Engaging with honest opinions
Donna was lovely, meeting went well although my Mum got quite distressed with her being there. Was hoping to hve been told availability for the hours I had asked, at the meeting as I had discussed them on the phone when I booked the appmnt, otherwise very satisfied, Thankyou x
lady very helpful to me under difficult situation.
Helpful; understanding and experienced. Flexible and supportive.
Very understanding and helpful comprehensive chat
These are early days for us experiencing Helping Hands but it seems that the organisation is a perfect way of help being gradually increased from short visits to the level of care we think my mother-in-law is likely to need in the future.
Very helpful and clear in expectations