Live-in care and visiting home care in Epsom
Donna our Epsom Branch Manager and her team of expert hourly carers are fully committed to providing you or your loved one with bespoke home care services in Epsom, Oxshott, Sutton, Croydon, Caterham, Carshalton, Banstead and the surrounding areas. This is what Donna has to say about the home care service she and her team provide!
Meet Donna, our Branch Manager
“Hello! I’m Donna, the Manager at Helping Hands’ Epsom branch. I have over twenty five years customer service experience, at Helping Hands we are incredibly passionate about putting the customer at the centre of their own care. This ensures customers are treated with dignity and respect and allows them to retain a healthy and independent lifestyle in the comfort of their own home. We offer a range of services from 30 minutes, to full time live-in care from personal care, companionship, cooking, cleaning, shopping, help getting to and from the local GP or hospital. We are also able to provide a live-in service and help with acquired and progressive conditions."
Visiting home care in Epsom
Here at Helping Hands we offer individually-tailored high-quality home care in Epsom, Oxshott, Sutton, Croydon, Caterham, Carshalton, Banstead and surrounding areas. Still family owned and run, we draw on over 28 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers.
Donna and her team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injury’s and those that have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.
The team of dedicated carers across Epsom and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and myself. We draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.
I cannot emphasise enough the positive impact of Helping Hands – not just on my 90-year-old, feisty, forgetful, mum, but on me as well. I know I can rely on mum’s carers arriving when they should and take care of her. Accepting care from somebody other than me was not easy for her, but the fact that she is used to it now and even looks forward to her morning chats is testament to the great service provided by Helping Hands.
Ann from Epsom, posted on TrustPilot
Live-in care in Epsom
If you need a more intense level of home care in Epsom our carers are fully trained to provide you with it. Our live-in care services in Epsom mean that one of our carers can be there to help you around the clock. If you have a progressive medical condition or have been recently injured and need support around the home, one of our carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it, and help to administer it.
You can be confident in the expert knowledge of our carers. All of our local Epsom carers have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.
Friendly, qualified carers in Epsom
Our Epsom carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.
Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.
Our carers are also committed to ensuring that you receive the best condition-led care available, and work with local GPs to understand how best to support you.
I couldn’t have asked for anyone more supportive than the training team at Helping Hands – they are fantastic.
A live-in carer, posted on Glassdoor
Find out more about live-in care or visiting care in Epsom
Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in Epsom and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.Request a callback Email us
Areas across Epsom that we cover:
Visit our branch, open Mon-Fri
You can visit our Epsom care team on Eastgate Street, Barnstead on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Donna and her team, please get in touch with us on 01372540175. We’re here to take your call seven days a week: