Home care in Epsom
Visiting care and home care in Epsom
Nestled in the north of the leafy county of Surrey, Epsom has an abundance of green space – perfect for an afternoon stroll or taking in the natural beauty of the area. Not forgetting the famous Epsom Racecourse, where the very best in horse racing come to compete and cheer on their favourites. Located just up the road from the train station, Epsom is also home to your local branch of Helping Hands carers.
Whether it’s a few calls a week to help with personal care and getting to the local shops or you require a full-time live-in carer, we’ll have the right solution for you to ensure you retain your independence in your own home. Get in touch today to take the first step towards finding a warm-hearted, medically-trained companion to match your requirements of care.
Quality care provided in your own home
Home care from our Epsom team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Epsom care team
Branch Care Manager
My role for Helping hands is supporting an outstanding company to provide great care to its clients and ensure our team of carers are supported to achieve and provide that care and meet their own personal goals. Great care is about enabling our clients to remain in their homes with the support that is tailored for their needs and wants. It is about listening and ensuring our clients voices are heard. It's about being that voice when they need us to be. What inspired me to join the care industry: my mum. I was brought up by nurses in my family, experienced old school nurses. Where care was about your patients needs and wants. When they were able to give their time to their patients. The respect she commanded from her nurses was awe inspiring, she cared about her patients, her team and her wards beyond thought. I have been fortunate to be offered a role with Helping Hands Epsom working with an amazing established team. The dynamic between all the carers is fantastic to see and I look forward to working with them and our clients. I am fortunate to have an amazing family, children and grandchildren. They keep me on my toes and busy. I enjoy an eclectic lifestyle, music concerts/festivals, the theatre, exhibitions, travelling when possible. I love history, English and art. I enjoy reading, gardening, building and creating homemade goods. I enjoy cake making and entertaining friends and family where possible. I hold qualifications in childcare, I am a qualified Level 3 massage therapist, Level 2 Indian head massage therapist, I have studied aromatherapy and hot stone therapy. I hold my Level 2 in Health and Social care, Level 3 in Education and Training, Train the trainer IPC. I am also working towards my Level 5 in Health and Social care.
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
4.9 out of 5 | Based on 24 reviews
We are actively collecting and monitoring our reviews and feedback for Epsom to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care in Epsom to suit your routine and requirements
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From companionship and housekeeping to personal care and mobility support – home care in Epsom is the perfect way to be cared for from the comfort of your own home. With visits starting from as little as 30 minutes per week all the way up to several calls per day, we’ll find the right type of support for you and work around your schedule. How much is the cost of care?
As industry leaders in home care, we know what it takes to deliver professional and compassionate care that revolves around you. With experience in a variety of conditions such as Parkinson’s, cerebral palsy, learning disabilities and cancer care, the Branch Manager and their team will get to know you and what works for both your physical and emotional needs.
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Trusted more than a care agency to be centred around you
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Also known as home care, agency care gives you the freedom to choose when and how you receive care that suits you best. Built entirely around you, we can support you with personal care, administering medication, household duties and mobility, allowing you to feel safe, supported and reassured.
Many individuals now opt for bespoke homecare care over a nursing home as it allows you or a loved one to live where you feel comfortable without having to compromise on your preferred way of life. There are no strict wake up and bed times or rigid menus that you have to choose from – we take direction from you to ensure that the care you receive is person-centred.
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Live-in care Epsom - for peace of mind
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As the name suggests, live-in care in Epsom means that someone will live with you in your home and is available to provide round-the-clock assistance. Even if you live as part of a couple, a live-in carer is a great way to always have someone on hand to take care of you and ensure you have everything you need.
We also have an expert team of clinical nurses who support our live-in carers, allowing us to be able to support more complex illness and conditions.
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Specialist dementia care from the Epsom team
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Dementia affects over 850,000 individuals and their families in the UK, and with this figure increasing in the coming years, we want to enable as many people as possible to be cared for at home, regardless of their diagnosis.
As one of the nation’s leading specialists in dementia home care, we understand how different symptoms of the condition can change depending on the individual. If you’ve just been diagnosed with vascular dementia or are living with the latter stages of Alzheimer’s, we’ll work with you and your family and get to know your routines and preferences. So if you absolutely love watching the horses on race day but get confused and disorientated when you’re there, we’ll be happy to accompany you to ensure you have the best day out.
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Expert home carers in Epsom
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When recruiting for our carers, the one thing we look for above anything else is the ability to be kind, considerate and the genuine desire to want to help others enrich their lives. It’s these qualities that are apparent in each and every one of our carers and something that can’t be taught, which is why we are so proud of them.
To ensure our carers are equipped to provide the industry-leading care that we’re known for, each carer completes a training programme that includes first aid, manual handling, dementia care, health & safety, safeguarding and diversity. That way, we can ensure that you only receive the very best care from our fantastic team in Epsom.
In addition to our in-house training programme, our carers are all checked by the Disclosure Barring Service (DBS) and provide several references before commencing their position with us. We are also incredibly proud to be a founding member of the United Kingdom Home Care Association (UKHCA), a body of organisations that ensure the highest of standards are adhered to by all of its members, including the quality of care and training & development of their staff.
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Short-term respite care
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If you’re planning to go on holiday by yourself or with your family but are concerned about your care needs whilst you’re away, we can help. A member of the team can accompany you to wherever it is that you’re travelling to – whether that’s driving down to the coast for an ice cream and fish and chips or jetting off to sunny Spain for a week. We’re firm believers that everyone is entitled to a holiday, including you and your regular caregiver. That’s why respite care could be the perfect solution for you.
We can also put respite care in place if there’s an emergency that your carer has to attend, you’re going to a special celebration or you need support for a few days whilst your regular caregiver takes some time to rest and recuperate. In as little as 24 hours’ notice, we can get everything ready to ensure that everyone involved in your care – including you – has total peace of mind.
Branch information
Banstead,
Epsom,
Surrey
SM7 1RN