Home care differs from residential care in that you receive care in the place you love the most; your own home, surrounded by the people, pets and possessions that mean the world to you. Being in the comfort of your own home means that you can receive the highest standards of care in familiar surroundings, without having to leave the place that means the most to you. Perhaps your garden is your pride and joy, or you have a view that you never want to leave behind? Having care at home means you won’t have to. We offer visits from 30 minutes, right up to full-time, live-in care so we can guarantee that there will be a care package we can produce that will be perfect for you. Every customer receives a personalised support plan written in collaboration with you or your decision maker, so it will always reflect your favourite routines and how you like things done. Whether you’d like support with light housework, companionship, complex care needs, or something in between, we can provide a friendly carer who will soon become a welcome friend.
You may require care due to age-related frailties, post-operative needs or perhaps a condition that’s worsening, but whatever the reasons, you can be confident in the home care Epsom team to provide exactly what you or your loved one needs.
Carers for limited hour visits
With visiting care beginning from only 30 minutes, you may only need a small amount of support, but it’s reassuring nonetheless that you have someone coming to help. The carer can do some cleaning and tidying for you, prepare meals, administer your medication or a myriad other tasks, so whatever you need a little or a lot of help with, we’re the people to trust. Perhaps it’s overnight you’d prefer someone to be with you? Our overnight carers can support you throughout the hours of darkness, if that’s when you require the most support; perhaps you have family to help during the day but need care while they’re sleeping? You and they need never worry about you being alone during the night, as one of our carers can be with you throughout.
Intermittent long-term visits
If you are the one caring for a family member yourself, then you understand the importance of taking regular breaks to ensure you are always in good physical and emotional shape. Being over-tired won’t help if you are doing the bulk of the care, so why not ask for some respite care in the Epsom area? Perhaps you have been putting off a long-earned family holiday or want to spend some quality time with the family? Maybe you’d relish sitting down with a good book and having some time to yourself? Whatever the circumstances, you can be confident in the Epsom team to send a highly professional, knowledgeable and compassionate carer who will ensure that things are done the way that you and your loved one always do them.
Carers for immediate situations
Emergencies are unexpected by nature, so when emergency care is needed you need to be confident that you can get care for a loved one immediately. You don’t need the stress of ringing round different companies, only to be told that they’re booked up for days, when the Helping Hands team in Epsom can get a carer for you the very same day. Ask us about emergency care now and you’d be surprised by how quickly we’ll act for you; we have a dedicated team of managers and support staff who will pull out all the stops to get the carer you need without delay.
Stacey and her team in Epsom will be able to get the care you need as quickly as you need it, and with a personalised support plan in place to ensure your preferences and routines are always followed, there’s no cause for concern about having someone you don’t know coming into your home. All of our carers are Disclosure and Barring Service (DBS) screened, rigorously trained and upskilled throughout their employment, so their knowledge will always be up to date with the latest industry developments. Additionally, Helping Hands is regulated by the Care Quality Commission (the independent regulator for England) where our Epsom branch received a ‘Good’ rating on their most recent inspection.
