Assisted Living in Epsom

My role for Helping Hands is supporting an outstanding company to provide great care to its clients and ensure our team of carers are supported to achieve and provide that care and meet their own personal goals. Great care is about enabling our clients to remain in their homes with the support that is tailored for their needs and wants. It is about listening and ensuring our clients voices are heard. It's about being that voice when they need us to be.
What inspired me to join the care industry: my mum.
I was brought up by nurses in my family, experienced old school nurses. Where care was about your patients needs and wants. When they were able to give their time to their patients. The respect she commanded from her nurses was awe inspiring, she cared about her patients, her team and her wards beyond thought.
I have been fortunate to be offered a role with Helping Hands Epsom working with an amazing established team. The dynamic between all the carers is fantastic to see and I look forward to working with them and our clients.
I am fortunate to have an amazing family, children and grandchildren. They keep me on my toes and busy. I enjoy an eclectic lifestyle, music concerts/festivals, the theatre, exhibitions, travelling when possible. I love history, English and art. I enjoy reading, gardening, building and creating homemade goods. I enjoy cake making and entertaining friends and family where possible. I hold qualifications in childcare, I am a qualified Level 3 massage therapist, Level 2 Indian head massage therapist, I have studied aromatherapy and hot stone therapy. I hold my Level 2 in Health and Social care, Level 3 in Education and Training, Train the trainer IPC. I am also working towards my Level 5 in Health and Social care.

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate my team and to ensure that the care we provide meets the national standards in terms of quality. On a day-to-day basis, my focus is to drive growth in terms of our carer and customer base.

In my spare time, I enjoy travelling - generally anywhere with sun and usually have another trip planned before the last one has even ended! When I am at home, I go for long walks and love stopping off for a pub lunch.

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.

I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.