Exmouth became a fashionable destination for the wealthy in the 18th century and was renowned as somewhere they could recover their health, thanks to the views and medicinal salt waters.
Helping Hands has a strong history of our own and although it’s only 30 years long so far, we’ve achieved great things in that time, thanks to our visiting and live-in care services delivered by our amazing carers.
Quality care at home
From short term support to longer term visits and live-in care, our Exmouth team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
I manage the team in Topsham to ensure the safe service for customers and carers alike. I want to ensure our customers know that care is better at home with Helping Hands and we continually strive to improve this service of care to help people live well in the homes and communities they love. I have been with the Topsham Branch since December 2024. In my spare time, I like to spend time with my family, go for walks, reading and go out for meals. My heart is in my job and making sure that people can live the way they wish.
Sophie Parker
Area Care Manager
My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...
My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality.
I have always had a passion in caring for others. The term 'caring' for me has never been about rushing in and helping someone to get washed and dressed. For me it's about making a positive impact to someone else' s life; helping them achieve what they want, and enabling them to remain independent at home in the place that means the most to them.
The care we provide at Helping Hands is of such high quality, and I truly believe that if my parents required care, Helping Hands would be the first I would contact. The carers always go over and above to ensure the clients are happy, and as an area care manager that's certainly one thing I can say I am proud of. It' s clear that all of us at Helping Hands live, sleep and breath the culture and we love what we do.
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers' needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are 'hardwired' to care.
Our Reviews
Fully regulated by the CQC
Our Exmouth branch is fully regulated and accredited by the CQC
Visiting care sees our incredible carers coming to you and supporting you with every aspect of your daily life, such as personal care, medication, mobility, meal preparation, housework, laundry and so much more and with visits starting from just 30 minutes a week there’s no doubt we’ll be able to design your bespoke package of care. We’ll promote your independence at all times so that you’re always in control of your care, meaning you get to live your best life possible in the home you love.
Exmouth live-in care
When you have live-in care from Helping Hands your dedicated carer lives in your home with you, meaning you get around the clock support and companionship when you need it. Don’t think your home won’t feel like your own anymore though, as your discreet carer knows when you’d rather be on your own or left to enjoy some time with family and friends, which is when they can carry out household tasks for you instead.
Better than a care agency in Exmouth
We’re proud of being a private home care company rather than an agency, and that will never change. Being the company we are, means we can directly employ all of our carers – we’d never ask them to become self-employed like some agencies do, as that would switch their focus from expertly caring for you to worrying about paperwork and accounting deadlines.
Domiciliary care starting from 30 minutes per week
When you choose domiciliary care, or care at home as it is also known, you will have our compassionate carers coming to support you, in either a visiting or live-in capacity. With visits starting from just 30 minutes per week and going up to a frequency and duration that suits you, we really can offer a totally flexible and personalised package of support that will be designed especially for your needs.
Dementia care specialists at home
Living with dementia doesn’t mean you’ll need care right away; it may be some way along your dementia journey before you need professional support. Even so, it’s important to have those conversations with loved ones, however difficult it may be, as you’ll want your wishes known for a time when dementia care may be necessary. Thanks to our 30 years of supporting customers living with dementia in their own homes, we really are a dementia specialist, so you can trust us to provide the highest standards of care if you ever need us.
Respite care for short-term support
Respite care at home can be preferable to having to stay in residential accommodation, as you get to remain in the home you love while having the highest levels of care continuity, thanks to your personalised support plan and bespoke care package. Whether your regular carer needs a break or you’re recovering from a hospital stay, you’ll benefit from our compassionate carers’ presence and support, and even in an emergency situation we can get care to you within 24 hours.
Elderly care for everyday help
With elderly care from Helping Hands, we can help you to live the best life you can while getting to remain in the home you love. If you’re finding everyday tasks more of a struggle lately, whether due to age-related frailties or an existing condition, our compassionate carers can help you to live as independently as possible with personal care, housework, mobility, medication, meal preparation, laundry and so much more.
Fully trained carers in Exmouth
We value our carers so highly because they go above and beyond every single day of the year to support our customers with their care needs in the comfort of their own homes. Thanks to their tireless dedication, our customers get to remain as independent as possible while living the best life they can in the home they want to remain in. This is why we invest in such detailed training for our carers when they join us and encourage them to develop their skills at every opportunity. Thanks to our full regulation by the Care Quality Commission and Care Inspectorate Wales, you can be sure of our exemplary standards of care at all times.