Home care in Sidmouth

If you would like support around the clock, whether for companionship, low level or complex care needs, our live-in care service can help. Our amazing carers can support with your personal care, housework, meal preparation, taking you to appointments and days out and so much more. Our 30 years in the home care industry means we’re experts in promoting your independence and respecting your preferences and routines and thanks to your personalised support plan, you’ll always remain at the very heart of your care journey.

We’re not a care agency, as since we were founded back in 1989 we have been a private home care company with an ethos to support our customers to live their very best life possible in the home they love. Our carers really do deliver the best care possible to our customers in their own homes, and because we value them so highly, they are motivated to do the very best they can for everyone we support. We directly employ our carers which means they haven’t got the worry of self-employment to deal with, meaning their focus is on the most important thing of all – your care.

You may feel that you have no choice but to leave the home you love and move into residential facilities when you need professional private care, but that’s never the case with Helping Hands. We can support you at home with any number of conditions, and you’ll always feel that you are remaining in control, thanks to your bespoke package of care and personalised support plan. You choose when you eat or go to bed, not the care staff, so you’ll always feel at the centre of your own care journey.

When you need temporary care in an emergency it can be hard to know where to turn. Who do you contact and how do you know they’re the right service for you or your loved ones? However, Helping Hands have been supporting people in their own homes since 1989, so it’s no surprise we’re considered the home care experts. If your regular carer has to leave in a hurry, you are discharged from hospital or are recovering from a fall, we can have a carer with you in 24 hours, so there’s only one number you really need.

You may already have care during the day or perhaps your family undertake it for you, but what about at night when they’re catching up on well-earned sleep? With overnight care from Helping Hands, you and your loved ones can be confident that you’re receiving all the support you need throughout the twilight hours. Perhaps you need support to get out of bed and visit the bathroom, or you regularly need turning to prevent pressure sores, whatever it is you need help with we’ll be able to oblige, on either a visiting or live-in care basis.

You and your loved ones can have the highest confidence in our carers to deliver an expert service at all times. We only select people to join us who demonstrate natural tendencies of compassion and empathy, showing us that they care every single day. Our carers work tirelessly to ensure that their customers live with dignity and independence in the home they love, while we look after our carers too with first-class training and continuous professional development for the duration of their employment. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales too, meaning you can have full confidence in our ability to deliver exactly what we promise.