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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


For more than 30 years, Helping Hands’ carers have been supporting our customers to live as independently as possible in their own homes. Our carers are compassionate and dedicated and frequently go above and beyond to ensure their customers live their best life possible in the home they love. Our homecare services are fully regulated by the CQC and CIW so you can be fully confident in our expert delivery; why not call us today to learn more about how we could be helping you or your loved ones?

We can support you in and around Sidmouth, Bulverton, Sidford, Salcombe Regis, Woolbrook, Stowford, Pinn and the surrounding areas.

This branch covers where you need care:

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Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in Sidmouth

Sitting southeast of Exeter on the English Channel in Devon, Sidmouth has origins that pre-date recorded history, but it has been occupied since at least the Bronze Age. Originally a fishing village, Sidmouth appears in the Domesday Book as Sedemuda, meaning “mouth of the Sid”, Sid being the name of the nearby river.

We love history at Helping hands and we are proud to celebrate our own, covering more than three decades. When we were founded as a family business in 1989, we believed that promoting our customers’ independence and supporting them to live their best lives at home were the core of our company, and we still believe that today. Whether you choose visiting or live-in care, you and your loved ones can be confident that we will care for you expertly while always keeping you at the centre of your care journey.

Meet the team

Katie Lett

Meet Katie Lett, our Branch Care Manager, Exeter

"Hi, I am Katie, the Branch Manager for Exeter. It is my responsibility to ensure the smooth running of the branch so that we are running a safe and caring service for our customers and our care staff.

"I really enjoy my role at Helping Hands and I am passionate about providing a high standard of care and enabling individuals to continue living independently and comfortably in their own homes.

"We have a fantastic team of carers who show real pride in their roles, and it is a pleasure to be part of that team and share in their enthusiasm and commitment."

Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Deanna Lane

Deanna Lane

Regional Clinical Lead, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Sidmouth live-in care

If you would like support around the clock, whether for companionship, low level or complex care needs, our live-in care service can help. Our amazing carers can support with your personal care, housework, meal preparation, taking you to appointments and days out and so much more. Our 30 years in the home care industry means we’re experts in promoting your independence and respecting your preferences and routines and thanks to your personalised support plan, you’ll always remain at the very heart of your care journey.

Better than a care agency in Sidmouth

We’re not a care agency, as since we were founded back in 1989 we have been a private home care company with an ethos to support our customers to live their very best life possible in the home they love. Our carers really do deliver the best care possible to our customers in their own homes, and because we value them so highly, they are motivated to do the very best they can for everyone we support. We directly employ our carers which means they haven’t got the worry of self-employment to deal with, meaning their focus is on the most important thing of all – your care.

Private Care in Sidmouth

You may feel that you have no choice but to leave the home you love and move into residential facilities when you need professional private care, but that’s never the case with Helping Hands. We can support you at home with any number of conditions, and you’ll always feel that you are remaining in control, thanks to your bespoke package of care and personalised support plan. You choose when you eat or go to bed, not the care staff, so you’ll always feel at the centre of your own care journey.

Emergency Care

When you need temporary care in an emergency it can be hard to know where to turn. Who do you contact and how do you know they’re the right service for you or your loved ones? However, Helping Hands have been supporting people in their own homes since 1989, so it’s no surprise we’re considered the home care experts. If your regular carer has to leave in a hurry, you are discharged from hospital or are recovering from a fall, we can have a carer with you in 24 hours, so there’s only one number you really need.

Overnight Care

You may already have care during the day or perhaps your family undertake it for you, but what about at night when they’re catching up on well-earned sleep? With overnight care from Helping Hands, you and your loved ones can be confident that you’re receiving all the support you need throughout the twilight hours. Perhaps you need support to get out of bed and visit the bathroom, or you regularly need turning to prevent pressure sores, whatever it is you need help with we’ll be able to oblige, on either a visiting or live-in care basis.

Fully trained carers in Sidmouth

You and your loved ones can have the highest confidence in our carers to deliver an expert service at all times. We only select people to join us who demonstrate natural tendencies of compassion and empathy, showing us that they care every single day. Our carers work tirelessly to ensure that their customers live with dignity and independence in the home they love, while we look after our carers too with first-class training and continuous professional development for the duration of their employment. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales too, meaning you can have full confidence in our ability to deliver exactly what we promise.

Find out more about homecare in Sidmouth

Find out more about home care in Sidmouth. Our friendly customer care specialists are available seven days a week to talk to you, or alternatively, you can contact us via our website, and we’ll be happy to call you back.

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Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
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