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Home care in Felixstowe

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0147 387 7083

Lines open until 5:30 PM

Existing customer
0147 392 7756

Lines open until 7:00 PM

New customer
0147 387 7083

Lines open until 5:30 PM

Existing customer
0147 392 7756

Visiting care and home care in Felixstowe

Felixstowe represents a great day out by the sea, yet there’s so much more to this coastal town than the big blue. Despite receiving no mention in the Domesday Book, that doesn’t mean it doesn’t have historical significance. Lost to the sea in the 18th century and therefore only visible at low tide is The Dip, a Roman Saxon Shore Fort known as Walton Castle. There is also the 12th century site of a former Benedictine Priory, now home to the church of St. Peter and St. Paul.

No stranger to a long and illustrious history is Helping Hands, as we’ve been established since 1989, delivering our exceptional home care to people across the area. Our outstanding visiting and live-in care services, all fully regulated by the Care Quality Commission and Care Inspectorate Wales, will keep you as independent as possible at home, for as long as you need us.

Quality care at home

From short term support to longer term visits and live-in care, our Felixstowe team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Felixstowe care team
Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Felixstowe branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Felixstowe

Our four decades of experience have seen us become expert in delivering care at home for our thousands of customers. We’ve worked tirelessly during that time to hone a truly exceptional, person-centred care experience for everyone we support. We take into account all of your preferences and needs, building your package of care around you and the way you like to live. Our aim has always been to keep our customers as independent as possible in the home they love and that will never change.

24/7 live in care support

Our live-in carers are dedicated to providing the same high standards of care, but with the added extra that they’ll reside in your home with you. This means that you and your loved ones have the additional reassurance that you’re never on your own, with companionship whenever you want it. They’ll also undertake all of the daily tasks that you may be finding more difficult, such as your housework, laundry, meal preparation, and medication management. They’ll never overstep boundaries though, so your house will still be your private escape that you’ve always loved.

Why Helping Hands is better than a care agency in Felixstowe

We’re not a care agency at Helping Hands, and we never have been. People understandably don’t know the differences between a care agency and a private home care company, but we’re proud to be a private company who is fully regulated and dedicated to providing only the highest standards of care at home. We’ll keep costs transparent, so no hidden fees like some agencies do, instead ensuring you always know what you’re paying for. We also manage your entire care journey, from the first time you contact us, so you’ll always be in the best hands.

Qualified carers providing a variety of care services in Felixstowe

We value our carers highly at Helping Hands, knowing that without them we wouldn’t be able to provide the exceptional care we love to do. That’s why we look after them the way they look after you, providing them with opportunities to develop their skills, increase their knowledge, and earn more money. Speaking of money, we offer above average industry pay rates as we recognise what an amazing job our carers do, and we’re happy to reward them well for it. We know they’re naturally compassionate people too, and we wouldn’t have it any other way.

Other areas we cover
Branch information
Address

Helping Hands Ipswich, 1 Friars Courtyard, Princes Street, Ipswich, IP1 1RJ

Show in maps Felixstowe Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed