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Home care in Gloucester

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Lines open until 7:00 PM

New customer

01242 855288

Lines open until 5:30 PM

Existing customer

01452 226026

Lines open until 7:00 PM

New customer

01242 855288

Lines open until 5:30 PM

Existing customer

01452 226026

Visiting care and home care in Gloucester

The capital city of the picturesque Cotswolds with a rich history dating as far back as the Roman times, Gloucester is a wonderful place that has recently seen much rejuvenation and was even host to the 2015 Rugby World Cup. It is perhaps most famous for its beautiful medieval cathedral, which has featured in many films and TV programmes including Harry Potter, Alice in Wonderland and Dr Who. In addition to its popularity and vitality, Gloucester also has its very own team of Helping Hands carers.

From just 30 minute weekly check-ins to regular daily visits, to full-time live-in care, our Gloucester home care team are on hand to provide all levels of care as little or often as you need. Get in touch with our branch today to arrange a bespoke care package tailored to your needs.

Quality care at home

From short term support to longer term visits and live-in care, our Gloucester team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Gloucester care team

Deborah Farrington

Area Care Manager

Adam Wilkins

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Gloucester branch is fully regulated and accredited by the CQC

Find out more

Other areas we cover

Local updates

What to Know Before Beginning Live in Care in Gloucester

How Live in Care in Gloucester Differs to Visiting Care Visiting care involves carers attending...

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FAQs

Since 1989, we have providing person-centred home care to thousands of people across the country, and it all started not too far from Gloucester. Aware that people with additional needs or progressive conditions needed extra support in their own homes, Helping Hands Founder Mary Lee, began the company from her kitchen table over in the neighbouring city of Cheltenham, before purchasing premises in Alcester. The team in Gloucester still uphold the family values set in motion by Mary all those years ago and have supported hundreds of people across the city.

Designed to cater to you and your needs, our home care plans are created entirely around you so that all of your requirements are met and your preferences are put first. So, whether you have Parkinson’s and need help to get washed and dressed in the mornings and evenings, or if you have dementia and like to have the same two or three carers that pop in to see you so that you don’t get too confused, we’ll make sure we take everything into account.

Our carers are fully trained to support individuals with a variety of different needs which include personal care, administering or prompting with medication, support with toileting needs and changing pads, light housework and cooking. Most importantly, our carers are naturally friendly and compassionate people, so they will always make sure they have a chat with you about current affairs, your favourite hobbies or even take you out for the afternoon for some fresh air and a coffee.

We’re a private home care provider, rather than a care agency. This means that we employ our carers directly, ensuring they’re free to focus their time and energy on providing you with the best possible care and support. Many care agencies will instead ask you to pay your carer and will spring hidden fees and unexpected costs upon you. We’re completely upfront about all of our prices and what our live-in care service entails, and we won’t burden you with mountains of paperwork or confusing admin. Plus we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you know we’re committed to providing a very high standard of care each and every day.

To help you live the life you want regardless of how your needs affect you, live-in care in Gloucester allows you to receive the highest quality of care within the comfort of your own home. This alternative to residential care allows you to not only have one-to-one support from the same person who will get to know you, it also allows you to stay in the place you know and love – your own home.

The great thing about choosing live-in care for you or a loved one is that it allows you to keep your independence without compromising on your care needs. You can also stay at home with your partner or pet without having the upheaval of leaving to live in residential care.

Discover more on what is live-in care here.

Giving up your choices or independence can be extremely hard for some people, particularly if you’re used to looking after yourself. But with private care from the Gloucester team, you don’t have to give anything up. They’ll be there to support you in any which way you need – whether that’s someone to pop in once a week to help you change the bedsheets or regular daily calls to assist you with personal care and mobilising safely around your house.

Once you get to know your carers, you may find that there’s extra support you need and feel more comfortable relying upon people you trust. Your care package can be altered at any time to fit in with any new care needs, medication or symptoms that you need extra support with.

It can be quite difficult to admit that you need care as you get older, especially if you’ve led a relatively independent life. But with elderly care from the Helping Hands’ Gloucester team, it doesn’t mean that we’ll do everything for you now that you’ve reached a certain age; we’ll enable you to still keep your independence and assist you, rather than take over.

From support with getting to and from the shops to help around your home to keep it clean and tidy, you can pick and choose how and when you receive care to fit in with your timetable and social life. We can even accompany you to meet up with friends if you find travelling difficult – whatever it takes to help you live the life you want to lead.

We are very proud of our carers and the high level of care and reassurance they provide for all of our Gloucester customers. To ensure we select only the very best carers for you, each new recruit goes through a rigorous selection process including a Disclosure Barring Service (DBS) screening and provide several character references.

In addition to this, they are all trained in-house and go through modules such as medication, first aid, safeguarding, moving and handling, dementia and personal care. We are completely committed to ensuring all of our carers are equipped to support our customers, regardless of their needs, symptoms or diagnosis.

As a regulated home care provider, we are closely monitored by the Care Quality Commission (CQC) who ensure we are providing a safe, responsive and effective service for our customers and are training our carers to the highest standard. This isn’t always the case for other care agencies, which is why Helping Hands is better than any other care agency in Gloucester.

Branch information

Address

First Floor, Unit 2 Ambrose House, Meteor Court, Barnwood, Gloucester, GL4 3RT

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Gloucester