Click here for COVID-19 News We're here to help - find out how we are supporting you during the coronavirus pandemic
CQC & CIW Regulated
Fast response & immediate start
Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Care at home from Helping Hands is a perfect alternative to relocating to a residential home as you get to remain in the home you love for as long as you wish. We’ve been delivering home care to our customers for over 30 years and we’re fully regulated by the CQC and CIW for your complete peace of mind, so talk to us today about care at home for you or your loved ones.

We can support you in and around Highcliffe, Barton on Sea, Walford, Friars Cliff, Mudeford, Somerford, Stanpit, Hinton Admiral, and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01425 384 820 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Highcliffe

Highcliffe’s enviable position on the south coast gives it access to a milder climate and less rainfall than much of England, and consequently in the late Victorian and Edwardian era it was a popular health and leisure resort.

At Helping Hands we do anything within our ability to ensure our customers live their best and most enjoyable lives possible while in our care and thanks to our visiting and live-in services, we will promote your independence and ensure you remain at the centre of your care journey always.

Meet the team

Nadia Dennis

Meet Nadia Dennis, our Branch Care Manager, Highcliffe

I have worked across different sectors of care since 2011, starting as a care worker within community care homes and extra care facilities. I gained my QCF level 5 in 2013 and have worked my way up to Registered Manager, providing care and support in the community for all ages and disabilities. I am passionate about providing dedicated quality of care and ensuring it is delivered safely and professionally.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

Read More
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care in Highcliffe

Visiting care from Helping Hands is the obvious choice for excellent care at home. We have been supporting our customers to live their best lives at home since 1989 and we pride ourselves on promoting their independence as much as possible. Whether you need support with meal preparation, personal care, medication, mobility, housework or more, we can help from just 30 minutes a week.

Highcliffe live-in care

When you have live-in care from Helping Hands, your expert carer will follow your support plan and ensure your routines and preferences are always carried out. Living in your home, they will be available around the clock to ensure that your needs are undertaken and that you get to live your best life as independently as possible in the home you love.

Better than a care agency in Highcliffe

Home care agencies traditionally expect to make money from their customers for ‘introducing’ or ‘matching’ them with a care, however at Helping Hands that’s all part of the fully managed service. We consider it our duty to find the most suitable carer we can for you and you’ll really notice the difference between our private home care company and agencies nearby.

Domiciliary care from supportive carers

When you choose care at home, better known as domiciliary care, you’ll be able to have your care exactly as you prefer, thanks to our dedicated carers who will follow your personalised support plan exactly. Having care at home means you won’t be tied to set times for your meals, getting up and activities the way you are in a care home, you’ll always say what you want and when, giving you flexibility in the way you get to live at home.

Familiar and comfortable dementia care

Being diagnosed with dementia can be life-changing and it can be hard to face what the future might bring, however it’s important to have conversations with loved ones about topics such as eventual care, so that they know your wishes in good time. Remaining in your own home for dementia care can be beneficial because you stay in familiar surroundings, with precious people and memories around you, which can help to reduce anxiety and confusion.

Immediate start respite care

Respite care sees you needing short-term support while you recover from an illness or accident, give your carer a well-earned break or your loved ones are going away, but regardless of the reason, it is beneficial to remain in your own home for care. This is because your familiar surroundings will be an aide to your recovery, as will remaining with loved ones, precious pets and the place you love being in the best. We can even get care to you within 24 hours when circumstances require it.

Elderly care for dedicated support

As we get older, we can sometimes find that we struggle more with certain tasks, due to us becoming less strong or because of an ongoing condition. Elderly care from Helping Hands can see you have support from our dedicated carers with a number of household tasks, such as preparing nutritious meals, personal care due to getting in or out of the bath, laundry, housework, changing beds, medication and so much more.

Fully trained carers in Highcliffe

We love our carers and what they do for our customers every single day of the year, ensuring they get to remain in the homes they love, even with the most complex conditions. We train our carers well when they join us, but we also ensure they are naturally caring and compassionate, as no amount of training would be able to teach such instinctive qualities. We are also fully regulated by the Care Quality Commission and Care Inspectorate Wales, which demonstrates that our care standards are always high and will continue to be so.

Find out more about care at home in New Milton

Find out more about care at home in New Milton, talk to our friendly customer care specialists today. They’re available seven days a week to take your call, or if you prefer you can contact us via our website.

Call us on 01425 384 820 Talk to us on live chat Request a call back

Our credentials

Our Highcliffe branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Chat now