If a loved-one receives a diagnosis of dementia it can be a very unsettling time. Understandable questions such as ‘who will take care of them?’ and ‘will it affect our relationship?’ can overwhelm family members, who may already be juggling different areas of their life. Getting the diagnosis can even trigger feelings of relief that there is at least an answer for why a loved-one has been struggling with their memory or behaving differently, but whatever the emotion, there is no reason to feel alone when it comes to dementia care, thanks to our dedicated team at Helping Hands Home Care in Leeds.
Helping Hands has been a leading dementia home care provider for over 30 years, supporting more than 40,000 families with one-to-one care in their own homes. Dementia can cause confusion and memory loss even in its early stages, so being able to reduce those feelings by being in a familiar place, surrounded by photographs and mementos can have a profound difference on someone’s dementia journey. You and your loved one will have very definite ideas about how you like things done and your carefully selected carer will always work within the structure of your support plan. This plan will be compiled by the decision makers and local management team, ensuring that you always have complete control over the care routine that’s put into place. This guarantee that the customer is firmly at the centre of their own care experience means that you can be confident in the carer’s ability to be flexible when necessary but always professional.
Every person living with dementia is an individual and that means their care needs to be individualised too. Your local manager in Leeds will liaise with the decision makers to make sure that the package of care provided is tailored perfectly to your loved-one’s needs and that the care and support plan is mapped to their lifestyle and preferences. Having the support of a carer can take pressure away from family members and allow you to focus on your relationship, meaning you get to spend quality time together without worrying about the practicalities of care. Your friendly and knowledgeable carer will provide your loved-one with every aspect of their physical and emotional support, reducing anxiety and confusion, whether you decide on a visiting carer for a few hours a week or full-time live-in care in Leeds.
Helping Hands is fully regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. This means that you can be completely confident in all our staff to adhere to industry standards and always work to the highest levels of professionalism. All of our carers go through a rigorous in-house training programme when they join us, which covers every aspect of mandated Care Certificate standards, including first aid, safeguarding vulnerable adults, manual handling, medication administration and dementia care. They also receive regular refreshers throughout their employment, ensuring that they are always up to date on current practices.
It can be difficult to know where to start when it comes to choosing care for a loved-one, so give our friendly team of customer care specialists a call to discuss your options. They are available seven days a week to guide you through the process and arrange an appointment with the Leeds branch team in your own home.