Domiciliary Care Leeds

My role at Helping Hands is to manage a team of both office staff and carers out in the community to deliver an outstanding quality of care to our customers. My responsibilities within my role are to make sure we are delivering a safe and effective service and that we are responsive in our day to day activities.
I decided to join the care industry after my grandad passed away in 2017. I had hands-on experience of what care was about and it inspired me to give something back and make my family proud. I decided to join Helping Hands as a carer which I thoroughly enjoyed, which then led me to progress into different roles within the company.
I feel very passionate about what we do at Helping Hands and I have a fantastic team of both office staff and carers that have the same passion for the job as I do.
I am very family orientated and in my spare time I love to spend time with my nearest and dearest, socialising, going out for food, and holidays abroad.

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share the same vision! We believe that life is better at home and we strive daily to make this happen and to offer our customers a five-star service.

We pride ourselves on our 'love our carers' mantra, and we know how important it is to give thanks and recognition to our front line workers. We are always learning and building upon our success.

I spend my spare time with my husband and my son; we enjoy family orientated activities as well as lots of sunny holidays!

My son has multiple disabilities and that is the main reason I chose the care sector as my vocation. I have utilised my own personal experience as I know first hand how important having the right care in place is, that is why my son is a customer of Helping Hands.

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.

I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.