Open menu
Existing customers
Find
branch
CQC & CIW Regulated
Receive care in 24 hours
Rated excellent on
Industry leading carer training

The Top Questions to Ask When Looking for Home Care in Lincoln

4.7 on
4,000+ reviews
Posted on 10th March 2025.

Why it’s Important to Choose the Right Home Care

Making sure you choose the right home care can often come down to knowing which questions to ask when hiring a private caregiver. Deciding on a home care provider is a big step, and it’s important to find one that can meet your specific needs. Whether you need expert support for a long-term condition or just require assistance with daily tasks, home care should be flexible and person-centred. Since there are so many providers to choose from, knowing the right questions to ask can help you make a well-informed choice. Below, we’ve provided a set of questions to ask home care providers when you’re weighing up your support options.

Questions to Ask a Lincoln Private Home Care Provider

How will you assess my needs?

This is one of the first questions to ask home care agencies when seeking care. You’ll need to ascertain when and where the assessment will take place, and whether there will be a fee involved.

 

What are the costs included?

It’s worth checking if there are any additional fees beyond the standard care costs to avoid unexpected expenses.

What’s the duration of care?

Some providers require a minimum commitment per visit or per week—ask about this to ensure it fits your requirements.

Are services available 24/7?

Not all providers offer care outside standard hours, so if you need overnight or emergency support, it’s best to check in advance.

Will updates be shared with my family members?

If family involvement is important to you, ask whether your provider can share regular updates with them.

How are carers assigned?

This is one of the most important questions to ask a caregiver agency, as you want to be certain you’ll be matched with carers who share your personality, likes and interests.

Discover Professional Home Care in Lincoln with Helping Hands

If you’d like to learn more about home care in Lincoln, we’d love to hear from you. We offer both visiting care and live in care in Lincoln, and each service is fully adapted to your needs. You can call our friendly team seven days a week for a chat, and they’ll always be happy to assist with any queries you might have and schedule a home visit from your local care manager. Or, if you’d prefer, you can send us a message via our website to request a callback at a time that suits you.

Jonathan Wilson
About Jonathan Jonathan joined Helping Hands in May 2021 in the middle of the Covid pandemic and has been part of the content team ever since, specialising in creating a great experience for visitors to our website. On weekends, you can find him at the nearest golf course or watching rugby.