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The Top Questions to Ask When Looking for Home Care in Leicester

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Posted on 10th March 2025.

Why it’s Important to Choose the Right Home Care

Making sure you choose the right home care can often come down to knowing which questions to ask when hiring a private caregiver. Choosing a home care provider is a significant step, and it’s essential to find a service that meets your personal needs. Whether you require specialist care for a health condition or just need some help at home, the right provider should offer a flexible and compassionate approach. With so many options available, asking the right questions will help you feel confident in your decision. Below, we’ve provided a set of questions to ask home care providers when you’re weighing up your support options.

Questions to Ask a Leicester Private Home Care Provider

How will you assess my needs?

This is one of the first questions to ask home care agencies when seeking care. You’ll need to ascertain when and where the assessment will take place, and whether there will be a fee involved.

 

What are the costs included?

Some providers have hidden charges, so it’s always a good idea to request a full breakdown of costs before committing.

What’s the duration of care?

Home care providers often have minimum service durations—ask about this to see if it suits your schedule.

Are services available 24/7?

If overnight or emergency care is important to you, check whether the provider offers 24/7 support.

Will updates be shared with my family members?

If keeping family informed is important to you, ask whether the provider offers regular communication with loved ones.

How are carers assigned?

This is one of the most important questions to ask a caregiver agency, as you want to be certain you’ll be matched with carers who share your personality, likes and interests.

Discover Professional Home Care in Leicester with Helping Hands

If you’d like to learn more about home care in Leicester, we’d love to hear from you. We offer both visiting care and live in care in Leicester, and each service is fully adapted to your needs. You can call our friendly team seven days a week for a chat, and they’ll always be happy to assist with any queries you might have and schedule a home visit from your local care manager. Or, if you’d prefer, you can send us a message via our website to request a callback at a time that suits you.

Jonathan Wilson
About Jonathan Jonathan joined Helping Hands in May 2021 in the middle of the Covid pandemic and has been part of the content team ever since, specialising in creating a great experience for visitors to our website. On weekends, you can find him at the nearest golf course or watching rugby.