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Rated excellent on Trustpilot
Locally managed service

Home Care Leicester

Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 34 reviews

Home Care Leicester

Our Helping Hands team in Leicester are committed to delivering excellent care to the homes of adults of all ages throughout its local communities. With industry-leading training and regular monitoring and regulation via the Care Quality Commission (CQC), our carers possess the expertise and best practice to complement the natural altruism they were handpicked for. From weekly visits to around the clock assistance, we are on hand to provide the very best support for your loved one.

As well as offering bespoke and professional care across Leicester, the team also provides care in Coalville, Loughborough, Melton, Wigston and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01162147146 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Leicester, 107 Sibson Road, Birstall, Leicester, LE4 4NB (see on maps)

Home care assured to better any care agency in Leicester

Famous for unearthing the ancient remains of Richard III at its city cathedral, Leicester is one of the oldest cities in the country and a fascinating place to visit. Known for its mix of culture and diversity, not to mention its historic Premier League trophy, Leicester is also home to one of the country’s top home care providers – a team of Helping Hands carers.

From as little as 30 minutes per week all the way up to full-time support, our hourly visiting carers and live-in carers in Leicester are dedicated to providing your loved one with the additional support they need to maintain an independent lifestyle within the comfort of their own home. We also match our customers with carers most suited to them and create bespoke, flexible packages that can change as their needs do.

Meet the team

Monica Ahir

Meet Monica Ahir, our Regional Care Director, Home Care Leicester

Hello, I’m Monica. I have lived and worked in Wolverhampton for over 15 years and so have a great knowledge of the area and branches that I manage. The quality of care provided by Helping Hands branches is invaluable, and so personalised. This ensures we meet the needs of every single customer which is of paramount importance to me and my team. In my spare time I enjoy reading, spending time with my family and going on exotic holidays!
Kathryn Mahon

Kathryn Mahon

Regional Clinical Lead, Central

Read More
Nesta Bishop

Nesta Bishop

Head of Live-in Care, Central

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite CarePalliative CareCommunity Care

Other services we provide at this branch

Bespoke home care in and around Leicester

For over 30 years, we have been providing home care to those in need of extra assistance up and down the country. And as industry leaders in providing tailored home care, we really do know what it takes to ensure our customers are fully supported.

Making a real difference to people’s lives is the number one reason why our carers join us. And that’s exactly why we only select the very best home carers from the hundreds of applicants that we receive on a weekly basis.

Developed by our in-house, award-winning trainers, all of our home care Leicester team have gone through a detailed training programme covering first aid, health & safety, manual handling, dementia and safeguarding. In addition to this thorough process, we also insist that each carer has a Disclosure Barring Service (DBS) background check, as well as several references.

We’re also a fully-regulated service that is regularly inspected by the Care Quality Commission (CQC), who check that we’re offering safe, effective and responsive care.

Care Agency in Leicester

Choosing care for yourself or a loved one is quite a daunting prospect, but when deciding on whether to opt for a fully managed provider like Helping Hands Leicester or a care agency service, there are lots of ways that we can take some of the stress and anxiety out of this process for you. Unlike an elderly care agency, we manage the entire process of your care journey – from arranging for a local manager to come and visit you in your home, to training our carers to an exceptional standard and ensuring you never have to worry if your regular carer is unavailable. We work with you to find the right support for you, instead of leaving you to manage everything from when your carer works, organising their paperwork and trying to find someone to fill in when they take a break.

Helping Hands Leicester is also fully regulated by the Care Quality Commission (CQC), the governing body for care in England. Unlike home care agencies, we are regularly inspected by the CQC to ensure our standards remain high and that we are looking after both our customers and our carers, ensuring they have the correct training and support whilst they care for our valued customers in their homes.

Intensive support with live-in care in Leicester

Live-in care means just that: welcoming someone into your home to live with you, who will provide round-the-clock care as and when you need it. Although it can be a little daunting to have someone that you don’t know live with you, we’ll work with you to help you select a carer that matches your interests, care needs and personality. So, if you enjoy watching Leicester Tigers rugby team at the weekend or discussing the historic Battle of Bosworth, we’ll do our utmost to make sure we get the right carer for you.

With a team of clinical nurses on hand to provide expert advice and support to our Leicester team, we can also support more complex conditions such as stomas and catheters, tracheostomies and strokes.

Leicester Private Care

Since 1989, Helping Hands has been providing industry-leading care to anyone that needs a little or a lot of extra support at home. With expertly-trained carers that are equipped to deal with a variety of different conditions and care needs, there is very little that we’re unable to handle.

From a bit of extra assistance around your house to keep it clean and tidy, to specific care for Alzheimer’s, cerebral palsy or a spinal injury, we’ll get to know you, your requirements and preferences to make sure you get the best support possible.

We also understand the importance of taking care of the whole individual rather than just taking care of their practical needs. Emotional wellbeing is just as important as being physically enabled; that’s why we’ll help you to maintain your mental health too.

Find out more about home care in Leicester

If you’d like to discuss home care options, you can arrange a meeting with Louisa by calling. We’re here to take your call seven days a week.

You can also pop into our Leicester branch on Sibson Road in Birstall, Monday to Friday anytime between 8:30am to 5:30pm. If getting to us is a bit difficult for you, we can come to you! Just let us know whether you prefer to meet at a local café or in your front room, and we’ll be there.

Call us on 01162147146 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Home Care Leicester to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 34 reviews

Outstanding85%
Excellent15%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

4.2 out of 5

from 5 reviews

Our credentials

Our Home Care Leicester branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Leicester, 107 Sibson Road, Birstall, Leicester, LE4 4NB Show on Map

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