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Visiting care and home care in Leicester

Helping Hands provides CQC-regulated home care in Leicester and the surrounding areas including Oadby, Wigston, Knighton, Braunstone, and Evington. Whether you need visiting care a few hours a week, specialist dementia support, or full-time live-in care, our local Leicester team is here to help you live independently at home. Rated Excellent on Trustpilot, our carers cover the wider Leicester area and can often begin support within 72 hours of your first call

From as little as 30 minutes per week all the way up to full-time support, our hourly visiting care and home care in Leicester is dedicated to providing your loved one with the additional support they need to maintain an independent lifestyle within the comfort of their own home. We also match our customers with carers most suited to them and create bespoke, flexible packages that can change as their needs do.

We’re also a fully-regulated service that is regularly inspected by the Care Quality Commission (CQC), who check that we’re offering safe, effective and responsive care.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Leicester

Our carers provide a wide range of support across Leicester, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Leicester
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Leicester
    Olivia Reynolds
    Olivia Reynolds

    Branch Care Manager

    Olivia is the Branch Care Manager at Leicester.

    Trish Ricketts
    Trish Ricketts

    Area Care Manager

    My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

    More about Trish Ricketts
    Matt Bristow
    Matt Bristow

    Divisional Director

    Matt Bristow is Divisional Director at Helping Hands, bringing over 20 years of leadership experience across retail, healthcare, and care services. Having started his career...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Leicester

    Our Leicester branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

    Home care in Leicester

    For over 30 years, we have been providing home care to those in need of extra assistance up and down the country. And as industry leaders in providing tailored home care, we really do know what it takes to ensure our customers are fully supported.

    Making a real difference to people’s lives is the number one reason why our carers join us. And that’s exactly why we only select the very best home carers from the hundreds of applicants that we receive on a weekly basis.

    Developed by our in-house, award-winning trainers, all of our home care Leicester team have gone through a detailed training programme covering first aid, health & safety, manual handling, dementia and safeguarding. In addition to this thorough process, we also insist that each carer has a Disclosure Barring Service (DBS) background check, as well as several references.

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    Live-in care in Leicester

    Live-in care in Leicester means just that: welcoming someone into your home to live with you, who will provide round-the-clock care as and when you need it. Although it can be a little daunting to have someone that you don’t know live with you, we’ll work with you to help you select a carer that matches your interests, care needs and personality.

    With a team of clinical nurses on hand to provide expert advice and support to our Leicester team, we can also support more complex conditions such as stomas and catheters, tracheostomies and strokes.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

    Private care in Leicester

    Since 1989, Helping Hands has been providing industry-leading care to anyone that needs a little or a lot of extra support at home. With expertly-trained carers that are equipped to deal with a variety of different conditions and care needs, there is very little that we’re unable to handle.

    From a bit of extra assistance around your house to keep it clean and tidy, to specific care for Alzheimer’s, cerebral palsy or a spinal injury, we’ll get to know you, your requirements and preferences to make sure you get the best support possible.

    We also understand the importance of taking care of the whole individual rather than just taking care of their practical needs. Emotional wellbeing is just as important as being physically enabled; that’s why we’ll help you to maintain your mental health too.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

    The difference between Helping Hands and a care agency in Leicester

    Many families in Leicester start by looking at care agencies, where carers tend to be self-employed and responsible for their own training and insurance. The risk is that if your carer calls in sick, it can be left to you to find cover at short notice.

    At Helping Hands, we do things differently. Every carer on our Leicester team is directly employed by us, fully DBS checked, and trained at our Centre of Excellence in modules including dementia awareness, safeguarding, moving and handling, and medication administration. If your regular carer is unavailable, we arrange a replacement automatically so there's never a gap in your care. We're regulated by the Care Quality Commission and endorsed as a Centre of Excellence by Skills for Care. Our Leicester team supports families across Oadby, Wigston, Knighton, Braunstone, and Evington, and we're rated Excellent on Trustpilot.

    Another difference is how you're charged. With an agency, costs typically increase as your needs grow because you pay per task. With Helping Hands, your care package is all-inclusive. If you start needing extra help with medication, getting dressed, or trips to the shops, we adjust your support without adding extra charges

    Supporting communities across Leicester

    Our carers provide home care in Leicester and nearby areas including these locations.

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    FAQs

    Home care in Leicester is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Leicester depends on the type and amount of support you need. Helping Hands’ visiting care prices start from £32.40 per hour, with visits available from 30 minutes, and live-in care starts from £1,675 per week for one person, based on the supplied pricing. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK figures supplied for comparison suggest privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Leicester.

    Home care in Leicester can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Leicester, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0116 214 7146
    Branch information
    Address

    Helping Hands Leicester, 107 Sibson Road, Birstall, Leicester, LE4 4NB

    Show in maps Leicester Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed