Home care in Leicester
Visiting care and home care in Leicester
Famous for unearthing the ancient remains of Richard III at its city cathedral, Leicester is one of the oldest cities in the country and a fascinating place to visit. Known for its mix of culture and diversity, not to mention its historic Premier League trophy, Leicester is also home to one of the country’s top home care providers – a team of Helping Hands carers.
From as little as 30 minutes per week all the way up to full-time support, our hourly visiting care and home care in Leicester is dedicated to providing your loved one with the additional support they need to maintain an independent lifestyle within the comfort of their own home. We also match our customers with carers most suited to them and create bespoke, flexible packages that can change as their needs do.
Quality care provided in your own home
Home care from our Leicester team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Leicester care team
Regional Care Director
"As Regional Care Director, I’m responsible for overseeing the quality of care delivered throughout our Central and new branches across the country. My aim is to deliver the highest standards of care through tailored, person-centred care plans that offer outcome-focused delivery through dedicated, expertly skilled care teams. "I learnt first-hand how important person-centred care is when my own father was diagnosed with lung cancer in 2014. Throughout his short fight with the disease, I was overawed and enormously grateful to the multidisciplinary teams who worked selflessly to make his last days as comfortable as they could be. This ignited in me just how important bespoke care is."
Regional Clinical Lead, Central
Head of Live-in Care, Central
Reviews and credentials
4.9 out of 5 | Based on 35 reviews
We are actively collecting and monitoring our reviews and feedback for Leicester to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
Home care in Leicester
For over 30 years, we have been providing home care to those in need of extra assistance up and down the country. And as industry leaders in providing tailored home care, we really do know what it takes to ensure our customers are fully supported.
Making a real difference to people’s lives is the number one reason why our carers join us. And that’s exactly why we only select the very best home carers from the hundreds of applicants that we receive on a weekly basis.
Developed by our in-house, award-winning trainers, all of our home care Leicester team have gone through a detailed training programme covering first aid, health & safety, manual handling, dementia and safeguarding. In addition to this thorough process, we also insist that each carer has a Disclosure Barring Service (DBS) background check, as well as several references.
We’re also a fully-regulated service that is regularly inspected by the Care Quality Commission (CQC), who check that we’re offering safe, effective and responsive care.
Live-in care in Leicester
Live-in care in Leicester means just that: welcoming someone into your home to live with you, who will provide round-the-clock care as and when you need it. Although it can be a little daunting to have someone that you don’t know live with you, we’ll work with you to help you select a carer that matches your interests, care needs and personality.
With a team of clinical nurses on hand to provide expert advice and support to our Leicester team, we can also support more complex conditions such as stomas and catheters, tracheostomies and strokes.
Private care in Leicester
Since 1989, Helping Hands has been providing industry-leading care to anyone that needs a little or a lot of extra support at home. With expertly-trained carers that are equipped to deal with a variety of different conditions and care needs, there is very little that we’re unable to handle.
From a bit of extra assistance around your house to keep it clean and tidy, to specific care for Alzheimer’s, cerebral palsy or a spinal injury, we’ll get to know you, your requirements and preferences to make sure you get the best support possible.
We also understand the importance of taking care of the whole individual rather than just taking care of their practical needs. Emotional wellbeing is just as important as being physically enabled; that’s why we’ll help you to maintain your mental health too.
The difference between Helping Hands and a care agency in Leicester
Choosing care for yourself or a loved one is quite a daunting prospect, but when deciding on whether to opt for a fully managed provider like Helping Hands Leicester or a care agency service, there are lots of ways that we can take some of the stress and anxiety out of this process for you. Unlike an elderly care agency, we manage the entire process of your care journey – from arranging for a local manager to come and visit you in your home, to training our carers to an exceptional standard and ensuring you never have to worry if your regular carer is unavailable. We work with you to find the right support for you, instead of leaving you to manage everything from when your carer works, organising their paperwork and trying to find someone to fill in when they take a break.
Helping Hands Leicester is also fully regulated by the Care Quality Commission (CQC), the governing body for care in England. Unlike home care agencies, we are regularly inspected by the CQC to ensure our standards remain high and that we are looking after both our customers and our carers, ensuring they have the correct training and support whilst they care for our valued customers in their homes.
Branch information
Birstall,
Leicester,
LE4 4NB