Leicester

Live-in care and visiting home care in Leicester

Louisa, our Leicester Branch Manager and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Leicester, Melton, Coalville, Loughborough and the surrounding areas. This is what Louisa has to say about the home care service she and her team provide!

Meet Louisa, our Branch Manager

"Hello! I’m Louisa, the Manager at Helping Hands' Leicester branch. My role is all about our customers and ensuring their needs are met. It’s important to always be there at the end of the phone. I also aim to get out and see the local carers each week. I want to build a strong, experienced, compassionate team and promote a support network for our carers. By keeping lines of communication open, I aim to ensure that carers in placement feel connected to and supported by our team of office staff."

Meet our team

Alison Taylor

Meet Alison, the Live-in Care Manager for the East Midlands

Louisa Johnstone

Meet Louisa, the branch manager for Leicester.

Sarah Richards

Meet Sarah, East Midlands Area Manager

Visiting home care in Leicester

Here at Helping Hands we offer individually tailored high quality home care in Leicester, Melton, Coalville, Loughborough and the surrounding areas. Still family owned and run, we draw on over 28 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers.

Louisa and her team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injuries and those that have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.

The team of dedicated carers across Leicester, Loughborough and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and myself. We draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.

If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.

Helping Hands always provide my mother with a very high standard of care. Her carers are carefully selected to ensure her needs are met and she receives tender, loving care from them all.

Kathleen from Leicestershire

Live-In Care in Leicester

If you need a more intense level of home care in Leicester our carers are fully trained to provide you with it. Our live-in care services in Leicester mean that one of our carers can be there to help you around the clock. If you have a progressive medical condition or have been recently injured and need support around the home, one of our carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it, and help to administer it.

You can be confident in the expert knowledge of our carers. All of our local Leicester carers have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

Friendly, qualified carers in Leicester

Our Leicester carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.

Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.

Our carers are also committed to ensuring that you receive the best condition-led care available, and work with local GPs to understand how best to support you.

Being a carer is very rewarding work and the training was very useful. The manager also really cares about how you and the customers are.

A visiting carer, posted on Glassdoor

Find out more about live-in care or visiting care in Leicester

Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in Leicester and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.

Areas across Leicester that we cover:

Visit our branch, open Mon-Fri

You can visit our Leicester care team on Sibson Road, Birstall on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).

Phone lines open 7 days a week

If you’d like to discuss your home care options and set-up a meeting with Louisa and her team, please get in touch with us on 01162147146. We’re here to take your call seven days a week: