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The Top Questions to Ask When Looking for Home Care in Liverpool

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Posted on 10th March 2025.

Why it’s Important to Choose the Right Home Care

Making sure you choose the right home care can often come down to knowing which questions to ask when hiring a private caregiver. Finding the right home care provider means ensuring you or your loved one receives the best possible support. Whether you require care for a specific health condition or simply need help with daily tasks, the right provider should offer a flexible, tailored approach. With so many choices available, having a list of key questions ready can make the selection process smoother. Below, we’ve provided a set of questions to ask home care providers when you’re weighing up your support options.

Questions to Ask a Liverpool Private Home Care Provider

How will you assess my needs?

This is one of the first questions to ask home care agencies when seeking care. You’ll need to ascertain when and where the assessment will take place, and whether there will be a fee involved.

 

What are the costs included?

Some care providers charge additional fees for certain services—checking in advance helps you avoid unexpected costs.

What’s the duration of care?

Ask about minimum and maximum care hours per week to ensure the provider’s services meet your needs.

Are services available 24/7?

If you need round-the-clock care, check whether the provider offers 24/7 availability before making a decision.

Will updates be shared with my family members?

If your family wants to stay informed, ask how and when updates about your care will be provided.

How are carers assigned?

This is one of the most important questions to ask a caregiver agency, as you want to be certain you’ll be matched with carers who share your personality, likes and interests.

Discover Professional Home Care in Liverpool with Helping Hands

If you’d like to learn more about home care in Liverpool, we’d love to hear from you. We offer both visiting care and live in care in Liverpool, and each service is fully adapted to your needs. You can call our friendly team seven days a week for a chat, and they’ll always be happy to assist with any queries you might have and schedule a home visit from your local care manager. Or, if you’d prefer, you can send us a message via our website to request a callback at a time that suits you.

Jonathan Wilson
About Jonathan Jonathan joined Helping Hands in May 2021 in the middle of the Covid pandemic and has been part of the content team ever since, specialising in creating a great experience for visitors to our website. On weekends, you can find him at the nearest golf course or watching rugby.