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Emergency care in London

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3,150+ reviews
What does our emergency care support include?

Emergency care from Helping Hands in London is no different from the rest of our care services in that it is provided by empathetic, expertly-trained carers who will be there to help you out at home in any way you might need – whether that’s through discreet personal care, handling the housework, helping with medication, or just about anything else. We’ve been supporting our customers to continue living independently, comfortably and securely in their own homes since 1989, and we’re fully regulated by the Care Quality Commission (CQC), so we truly are the home care partner you can trust.

Opening hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday 9:00am - 5:30pm
Address
London

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Qualified carers providing emergency care in London

We’re extremely proud of our brilliant carers, who truly are at the heart of everything that our customers love about the service we provide. Each and every single one of our carers has been selectively recruited for their kind and compassionate personalities, and has undergone extensive background checks to ensure they’re the sort of person you’d be delighted to welcome into your home. When they initially join the team in London, all carers will receive our industry-leading carer training, which equips them to provide a wide range of care services to people with varying needs.

What is emergency care for?

At Helping Hands, we know that it’s not always possible to know when the need for care might arise. Circumstances can change overnight, especially if you or a loved one are living with a progressive condition such as a type of dementia or cancer, and it’s often the case that care quickly becomes an unexpected necessity. Whatever your situation, our London team will strive to have one of our wonderful carers in your home within 48 hours of your initial phone call – and often we can achieve this in as little as 24 hours.

When to consider emergency care

Emergency care can be an invaluable source of support for a number of different scenarios. It might be that your loved one is being discharged from hospital earlier than anticipated and you don’t have any care arrangements in place for their return home. Many of our customers are recovering from a fall or an accident and have called us at short notice because they’re unable to balance managing their recovery alongside the upkeep of their home. Often it’s the case that the regular caregiver has unexpectedly become unavailable at short notice and emergency cover is required. Your situation might be completely different to all of the above, and that’s fine – there isn’t a “right” or “wrong” time to opt for emergency care, so contact our friendly team today to find out how we can help you.

How much does emergency care cost?

The cost of emergency care in London from Helping Hands will vary depending on your level of need. Our visiting care packages start from £29.00 per hour, whilst live-in care prices start at £1,650 per week for one person and £1,650 per week for a couple. Each care visit also incurs a £4.25 fee to cover your carer’s costs.

 

We know how important it is to you that your care is straightforward to arrange, sustainably affordable, and doesn’t come with any unwanted extras or additional costs. That’s why we’re completely transparent about the upfront costs involved in our industry-leading home care, and will never ever try to push you to sign up for any extra hours or services that you don’t want or need. Your local care manager in London will always be on hand to help you make any changes you wish to make to your support at a moment’s notice.

How to arrange emergency care in London

If you’d like to arrange emergency care in London, whether for yourself or a loved one, please don’t hesitate to give our friendly customer support team a call. They’re available seven days a week, and will always be happy to assist with any queries you may have. Alternatively, you can contact us via our website if you’d prefer to arrange a callback at a time that suits you.