Supported Living in London
High quality care in London from Helping Hands
By choosing Helping Hands to keep you safe and comfortable in the home you love, you can be sure that you’ll always have the best support possible in the industry. Because our home care in London is delivered by exceptional carers and support assistants who just want to help you live as independently as possible, you’ll experience the best of both worlds – the support you need to live well at home along with the confidence you’ll experience going out into the community and enjoying all it has to offer. You and your loved ones will also be able to trust the services we deliver as they’re all fully regulated by the Care Quality Commission and Care Inspectorate Wales.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in London
While we do not have a physical branch in London, care in the area is coordinated by our London branch, working with carers who support people across the local community.
Matt Bristow
Divisional Director
Matt Bristow is Divisional Director at Helping Hands, bringing over 20 years of leadership experience across retail, healthcare, and care services. Having started his career...
More about Matt Bristow
Carole Kerton-Church
Regional Clinical Lead
I'm the Regional Clinical Lead for London and Essex. I am proud to have 20 years of experience in care and nursing and can't imagine...
More about Carole Kerton-Church
When to choose supported living
Depending on the condition you’re living with and your personal circumstances, you may need a little extra help or more complex support. We provide supported living for people with physical and emotional disabilities, mental health, post-accident or illness care, and in many other situations. We help our customers to remain living in the home they love, or to take their first step into the wider community when leaving a family home, safe in the knowledge that they’ll have all the help they need to do so. This also reassures anxious family members that you’ll be able to manage your new life too.
Expert care services tailored to your needs
We offer support on both a visiting or live-in basis that can be tailored to suit anybody’s individual circumstances. You may be living with family members and only need us for a few hours a week to give them a break, or perhaps you’ve moved into your own home and would manage better with someone living-in. All of our care services are fully managed by us and we’ve 155 branches across England and Wales so there’s bound to be one near you. We’ve never operated franchises, believing that the only way we can ensure a superb continuity of care is to own and manage all of our locations ourselves.
Qualified carers providing supported living in London
We can’t praise our carers highly enough for what they achieve for our customers every day – they really are the beating heart of Helping Hands. We feel that our carers are the best the industry can offer and that’s for several reasons. Firstly, because we carefully select the best people who apply to us, making sure they have naturally compassionate and kind qualities, secondly, because we provide exceptional learning opportunities and constant refreshing of their skills, and lastly because we value their existing experience and ensure they have the opportunities to progress when they want them. This ensures they are highly motivated in their work and why we have carers who have worked for us for years. We are also proud of the fact that many of our managers began as carers with us, and are now equipping the next generation of carers with those same qualities.
Talk to us today via our online chat window, over the phone to our friendly customer care team, or via your closest local branch, the details for which you’ll find here.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
FAQs
Supported living helps adults in London live as independently as possible in their own home, with care and support tailored to them. Helping Hands provides the personal care and daily support in the person’s own home.
Adults in London who want to live independently but need some help day to day, including people with a learning disability, physical disability, or long-term health or mental health needs.
Help with personal care, medication, cooking, budgeting, appointments, getting into the community and building daily living skills, all built around the person’s own goals.
You keep your own tenancy, independence and choice; support comes to you rather than you fitting into an institution. It is a more independent option for people in London who do not need residential care.
Costs depend on the hours and support needed. Many people in London are eligible for local authority or NHS funding; we can explain the assessments. London rates start from £32.40 per hour for visiting support, or £1,675 per week for live-in support.
Yes, our care is regulated by the Care Quality Commission (CQC) and delivered by trained, DBS-checked staff.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |