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Home care in Luton

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

Existing customer
01582 297478

Lines open until 5:30 PM

Existing customer
01582 297478

Visiting care and home care in Luton

Nestled between the beautiful Chiltern Hills in the Bedfordshire countryside and the famous location of Henry VIII’s marriage annulment to Catherine of Aragon, Luton has a historical background that dates back hundreds of years. This delightful area of the UK has some wonderful things to offer, including a team of dedicated carers from the local branch of Helping Hands.


Whether you require a check-in from a companion little and often, or 24-hour assistance, we can provide a fully-trained carer to provide visiting or live-in care within the comfort of your own home. Every customer has a carer matched to them based on their interests as well as their needs, to ensure they are receiving support from somebody who can understand their routine and provide the level of compassion needed to keep their wellbeing at its best.

Quality care at home

From short term support to longer term visits and live-in care, our Luton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Luton care team
Jo Forder
Jo Forder

Branch Care Manager

As the Branch Manager, my role is to lead the branch and team in Luton, Dunstable, Houghton Regis and Leighton Buzzard areas. My role here...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Luton branch is fully regulated and accredited by the CQC

Find out more
Other areas we cover
Local updates
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FAQs

Home care can be an excellent option for people who want to continue living in the comfort of their own home while receiving additional support. This might become necessary due to age, illness, reduced mobility or following a hospital stay. For many individuals and families, the choice comes down to whether to move into a residential care setting or arrange professional care at home. At Helping Hands, we firmly believe that home is often the best place to feel safe, relaxed and independent. Home care in Luton allows people to stay close to their community, routines and loved ones while receiving personalised one-to-one support. Care is delivered in a way that respects your preferences and daily habits, helping you maintain control over your life. Our expertly-trained carers in Luton are committed to providing compassionate, reliable care that supports independence and wellbeing.

The cost of home care in Luton varies depending on the type and amount of care you need. Every care plan is tailored, meaning you only pay for the level of support that suits your situation. Care can range from short weekly visits to assist with specific tasks, right through to live-in care for those who need continuous support. Following a free care assessment, the team will explain your options clearly and provide transparent information about pricing. We aim to make the process as straightforward as possible, ensuring you understand what is included and how costs are structured. The Luton team are always happy to discuss care packages and answer any questions you may have.

Yes, flexibility is a key part of home care. Needs can change over time, sometimes gradually and sometimes unexpectedly. Your care plan can be adapted to reflect your current circumstances, whether that means increasing support, reducing visits or changing the focus of care. The Luton team will work closely with you and your family to ensure your care remains appropriate and supportive. Regular reviews help ensure that your care continues to meet your needs and supports your independence.

If care is required urgently, we’ll aim to put support in place within 72 hours of your initial call. The first step is a free care assessment carried out by a local care manager in Luton. This takes place in your home and provides an opportunity to discuss your needs, routines and preferences. Once the assessment is complete, we’ll confirm a suitable start date based on availability. Every effort is made to ensure you’re not left without the support you need.

Home care begins with a call to the friendly customer support team. They will arrange a free care assessment at a time that suits you. During the visit, your care manager will listen carefully to your requirements and help design a care plan that reflects your lifestyle. If you decide to proceed, we’ll try to match you with carers who suit your needs and personality. Support then begins in your own home, helping you feel safe, supported and confident in daily life.

All Helping Hands carers are directly recruited, trained and employed by the company. They are fully insured and bonded, offering reassurance to customers and their families. The team place great importance on professionalism, trust and quality of care, because we want to ensure you have total peace of mind each and every day.

If your regular carer is unable to attend a visit, a suitable replacement will always be arranged. The team will aim to keep visit times as close as possible to the original schedule, ensuring continuity and reliability.

Branch information
Address

Helping Hands Luton, Inspired Villages, Millfield Green, Burchmore House, Stanhope Way, Caddington, LU1 4AR

Show in maps Luton Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed