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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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01727702376 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting home care in Harpenden

We understand the complexities and unique situations that arise when someone needs some extra support. Providing flexible care support, our team helps people in their homes, giving them the support they need in the place they feel most comfortable.

Together, the team provides tailored home care in Harpenden, Batford, Redbourn, Wheathampstead, Blackmore End, Kimpton and the surrounding areas.

Meet the team

Karen Lane

Meet Karen Lane, our Branch Care Manager, Harpenden

Hello, I am Karen, the Branch Manager for the Saint Albans Branch. My responsibility is to oversee and set up Care Packages in our local area and to ensure that we are delivering the very best care at all times ensuring our customers remain safe and independent in their own homes. It is important to me and my team to ensure that we provide tailored packages to suit our customers' needs and in turn develop a strong working relationship between our team and the customers. I was born in Ireland and moved to the UK in 1997. My passion to work in the care sector has come from experience from a young age as my mother was very sick. When my son was born, he was taken to Great Ormond street where he was an ongoing patient for sixteen years. Thankfully my mum and son are both thriving. This, in turn, has given me the drive to want to help others and improve quality of life. I enjoy swimming and dog walking on my free time.

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Regular home visiting care for families around Harpenden

Home care can often be a daunting prospect and we understand that leaving the comfort of your own home can often create unnecessary anxiety. The solution Helping Hands offer is visiting care and support tailored to suit your needs – in the comfort of your own home.

Day or night, we can be there to provide that extra bit of support you might need, be that accompanying you to the shops or helping you with getting up and dressed in the morning.

We pride our ourselves on the ability of our branch manager being able to select the right carer to suit your practical and emotional needs. Compatible personalities are what can make the difference between a good carer and an excellent carer that you can really build a rapport with.

Constant, ongoing live-in care around Harpenden

Over the last 30 years, we have trained live-in care team to look after those who need a bit more support at home. Our experienced carers will live with you in your home and will be there when you need them – day or night. They will make sure you are safe, looked after and comfortable, whilst still maintaining your privacy when you require.

We have expertly trained carers who are able to support those suffering from a range of difficulties including spinal injuries, Alzheimer’s and COPD, as well as mental health conditions, ME and cerebral palsy.

It’s a major step to welcome a new person into your home, so we want to make sure we suit the right carer in expertise and personality to your needs. The team will help you settle in with having your new carer around and make sure that they are the perfect fit for you.

Discover more on what is live-in care here.

Domiciliary support in Harpenden

Domiciliary care is more than just care, it provides you with the care you need to feel safe, secure, and independent in your home. With visits available from 30 minutes all the way up to overnight stays, the team can work with you to build a personalised care plan that gives you the support you need to remain comfortable at home.

Traditionally known as visiting care, domiciliary care gives you flexibility and control over your care. With no restrictions on visitors, mealtimes, menus or daily schedules, the details of your care are in the control of the person who matters most – you.

One-to-one dementia care from our specialists

Understanding the symptoms of dementia can be a daunting time for all involved. But as a recognised dementia care specialist, we’ve been supporting people living with the many different variants of the condition for over 30 years – so we understand the need for consistent and personalised care.

There are over 100 different variants of dementia and they each affect people in different ways. One person may need gentle reminders to take their medication, whilst another person may need more intensive support with feeding, washing and dressing. With bespoke dementia care from the team, we provide a personalised service that is always unique to the individual, taking all of your needs, preferences and routines into account.

Elderly care to support your independence

As we grow older, our minds and bodies change and can often have an impact on our day-to-day life. Whether you have recently received a diagnosis for a progressive condition and you are beginning to look into long-term care options, or you simply need a helping hand to help you with your household chores; elderly care from our Harpenden team ensures that you have person-centred care that caters for all of your needs.

Respite care for short-term breaks

Although it can be extremely rewarding, we understand that providing constant care for your loved one can be a lot to take on. And if you have other commitments such as children and a full time job, it can be overwhelming.

Respite care, arranged on a short-term basis, allows you to take some time away to recharge your batteries, but still have the peace of mind of knowing that your loved one is still receiving great care.

Respite care is also available if you’re due to be discharged from hospital following an illness or injury, or you would like to visit a family event such as a birthday or a wedding but don’t feel comfortable going alone. Whatever it is you need, our Harpenden team will work with you to put a personalised respite care package in place that gives you the support you need, for as long as you need it.

Our fully-trained carers based in Harpenden

As a national care provider, Helping Hands are regulated by the Care Quality Commission and adhere to strict guidelines to ensure they provide a safe, professional and responsible service.

Our team at Harpenden go through full background checks, including Disclosure Barring Service (DBS) screenings, and take part in a rigorous training programme, covering aspects such as personal care, safeguarding, health & nutrition and medication administration.

Our carers are directly employed by us, meaning that we really do invest time in their training and development. We take care of everything for you so that you don’t need to worry about a thing.

Find out more about care in Harpenden

If you’d like to discuss your home care options and set-up a meeting with the team, please get in touch with us. We’re here to take your call seven days a week.

Alternatively if you’d prefer to meet face-to-face, you’re welcome to pop in and see us in the branch. Or if you prefer, we can come to you. Just give us a time and a place and we’ll come and see you wherever is most convenient for you – whether that’s at your local coffee shop or in your home.

Call us on 01727702376 Talk to us on live chat Request a call back

Our credentials

Our Harpenden branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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