Our Hatfield branch houses a Helping Hands home care team made up of dedicated care professionals committed to preserving the independence and wellbeing of your loved one. With robust training and background checks, ongoing development, and regular monitoring & regulation from the Care Quality Commission (CQC), we are equipped to provide compassionate, proficient and professional care for adults of all ages.
Our team provides support in Hatfield and its surrounding areas including Colney Heath, Essendon, Hertford, Lemsford and Welham Green.
Home to Hatfield House, famed for its appearances in many blockbusters such as The King’s Speech, Sherlock Holmes, Hot Fuzz, Clash of the Titans and many more, Hatfield is also the humble abode of one of the nation’s leading home care provider’s branches.
From just 30 minutes per week, you can receive visiting care as little or often as you need to help with all manner of requirements such as housekeeping, medication and companionship. We also provide clinical care and nursing visits for a wide array of conditions such as dementia and spinal injuries, while you can choose the frequency of care you receive from weekly visits to full-time live-in care to receive assistance, day or night.
"As Regional Care Director, I’m responsible for overseeing the quality of care delivered throughout our East region, across both our hourly branches and live-in care teams. My aim is to deliver the highest standards of care through tailored, person-centred care plans that offer outcome-focused delivery through dedicated, expertly skilled care teams.
"I learnt first-hand how important person-centred care is when my own father was diagnosed with lung cancer in 2014. Throughout his short fight with the disease, I was overawed and enormously grateful to the multidisciplinary teams who worked selflessly to make his last days as comfortable as they could be. This ignited in me just how important bespoke care is."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
With visiting care from a Helping Hands carer, you can receive the support you need to maintain your independence at home as little or often as you wish. By discussing your needs with our Hatfield team, we will put together a plan that caters to your priorities and designate a carer best matched to your requirements, as well as your personality and interests.
For some help getting around your local community and taking care of jobs around the house, to personal care and nursing visits, your care plan will consist of whatever level of assistance you need to uphold a fulfilling lifestyle, with a dedicated professional who will treat you with the compassion and dignity you deserve.
For those living alone, especially with complex conditions, receiving support around the clock enables a much more fulfilling routine and the opportunity to build a genuine friendship with somebody who is compassionate, considerate and equipped to put your needs first.
On a full-time basis, your live-in carer will be available to provide the support you need, day or night, so that you can feel safe in the knowledge that your needs are catered for around the clock. Whether you need a live-in companion or clinical support from a dedicated nurse, our live-in care team can connect you with a carer suited to your needs.
With your own routine, no fixed mealtimes or visiting slots, and a dedicated carer committed to supporting you with maintaining an independent lifestyle, domiciliary care is a service that enables our customers to receive the assistance they need, no matter how little or often, so they can remain in the comfort of their own home.
Whether you require help attending appointments, managing your medication, or taking care of chores, your domiciliary carer is on hand to tend to your needs as often as you need, with a flexible package that can change as your needs do.
With Helping Hands, you are receiving care from an industry-leading provider with nationwide coverage and regulation via the Care Quality Commission (CQC). Unlike care agencies, we directly employ all of our carers through locally-managed branches.
With our fully managed service, you can be assured that your loved one is being cared for by a dedicated professional who endeavours to build a genuine relationship with the utmost compassion. Furthermore, every carer undergoes rigorous training and background checks before beginning their career with us and receives regular, ongoing professional development.
With over 30 years of experience in delivering care to the doors of adults of all ages nationwide, dementia care has been at the forefront of our service. As dementia specialists, we understand every step of the journey from your initial diagnosis, so that we can empathise with your experience and go above and beyond to cater to the needs which are individual to every person.
You can get in touch with our team 7 days per week for guidance about the condition, and once you decide to begin receiving support from one of our dementia carers, rest assured there will be specialist assistance guaranteed and available for an immediate start.
Getting older is a privilege denied to many, but it comes with its challenges. Between keeping on top of housework, looking after your health & hygiene, and interacting with friends, family & the local community, sometimes it’s a lot for an ageing body to withstand. With the help of our elderly carers, you can receive the support you need to make your day-to-day routine a little easier.
We understand that receiving help from a stranger isn’t the most desirable thing to seek, which is why we ensure our carers undergo rigorous training and background checks, to ensure they are well-equipped to undertake your care, are matched to your personality and interests, and provide support on a consistent basis so that your carer becomes a friend over time.
Depending on somebody for support can be difficult when they are unavailable, which is why we have a dedicated respite care team to provide temporary care immediately, preventing any worry about who is going to be there to help you in the event that your usual support isn’t around.
Some of our respite customers only require care on a short-term basis anyway, if they are living through recovery or attending an occasion outside of their usual routine. Rest assured, with our respite care team, your needs will be catered for quickly and for a timeframe that suits you.
With regular monitoring and regulation from the Care Quality Commission (CQC), all our branches and their staff are committed to delivering our service with best practice. Just 2% of our applicants are accepted for employment and all of them undergo background checks and Disclosure Barring Service (DBS) screening before taking on the care of our customers.
Throughout over 30 years of experience in the home care industry, we’ve done our utmost to keep developing our overall skill set and knowledge of various conditions. In addition to industry-leading training provision for our carers, we are affiliates of Dementia Action Alliance founding members of United Kingdom Home Care Association.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
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