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Your nearest branch: St Albans
Speak to our team today

Lines open until 5:30 PM

Existing customer
01727 224171
Your nearest branch: St Albans
Speak to our team today

Lines open until 5:30 PM

Existing customer
01727 224171

Visiting care and home care in Hatfield

Home to Hatfield House, famed for its appearances in many blockbusters such as The King’s Speech, Sherlock Holmes, Hot Fuzz, Clash of the Titans and many more, Hatfield is also the humble abode of one of the nation’s leading home care provider’s branches. 

From just 30 minutes per week, you can receive visiting care as little or often as you need to help with all manner of requirements such as housekeeping, medication and companionship. We also provide clinical care and nursing visits for a wide array of conditions such as dementia and spinal injuries, while you can choose the frequency of care you receive from weekly visits to full-time live-in care to receive assistance, day or night.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Hatfield

Our carers provide a wide range of support across Hatfield, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Hatfield
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Hatfield

    While we do not have a physical branch in Hatfield, care in the area is coordinated by our St Albans branch, working with carers who support people across the local community.

    Asha Khoosy
    Asha Khoosy

    Branch Care Manager

    Asha is the Branch Care Manager at St Albans.

    Gemma Brown
    Gemma Brown

    Area Care Manager

    My name is Gemma, and I am an experienced care professional with a strong background in leadership, having previously worked as a Registered Manager. I have extensive experience leading and developing teams, ensuring high-quality,...

    More about Gemma Brown
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Hatfield

    Care services supporting families in Hatfield are delivered by our St Albans branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care Hatfield

    With visiting care from a Helping Hands carer, you can receive the support you need to maintain your independence at home as little or often as you wish. By discussing your needs with our Hatfield team, we will put together a plan that caters to your priorities and designate a carer best matched to your requirements, as well as your personality and interests.

    For some help getting around your local community and taking care of jobs around the house, to personal care and nursing visits, your care plan will consist of whatever level of assistance you need to uphold a fulfilling lifestyle, with a dedicated professional who will treat you with the compassion and dignity you deserve.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Hatfield live-in care around the clock

    For those living alone, especially with complex conditions, receiving support around the clock enables a much more fulfilling routine and the opportunity to build a genuine friendship with somebody who is compassionate, considerate and equipped to put your needs first. 

    On a full-time basis, your live-in carer will be available to provide the support you need, day or night, so that you can feel safe in the knowledge that your needs are catered for around the clock. Whether you need a live-in companion or clinical support from a dedicated nurse, our live-in care team can connect you with a carer suited to your needs. 

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Domiciliary care for the assistance you need

    With your own routine, no fixed mealtimes or visiting slots, and a dedicated carer committed to supporting you with maintaining an independent lifestyle, domiciliary care is a service that enables our customers to receive the assistance they need, no matter how little or often, so they can remain in the comfort of their own home. 

    Whether you require help attending appointments, managing your medication, or taking care of chores, your domiciliary carer is on hand to tend to your needs as often as you need, with a flexible package that can change as your needs do.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Why Helping Hands is better than a care agency in Hatfield

    With Helping Hands, you are receiving care from an industry-leading provider with nationwide coverage and regulation via the Care Quality Commission (CQC). Unlike care agencies, we directly employ all of our carers through locally-managed branches.

    With our fully managed service, you can be assured that your loved one is being cared for by a dedicated professional who endeavours to build a genuine relationship with the utmost compassion. Furthermore, every carer undergoes rigorous training and background checks before beginning their career with us and receives regular, ongoing professional development.

    An older woman with short blonde hair and glasses smiles while knitting, sitting on a cushioned chair indoors. She wears a light blue cardigan and is engaged in conversation with another person.
    Specialist dementia care

    With over 30 years of experience in delivering care to the doors of adults of all ages nationwide, dementia care has been at the forefront of our service. As dementia specialists, we understand every step of the journey from your initial diagnosis, so that we can empathise with your experience and go above and beyond to cater to the needs which are individual to every person.

    You can get in touch with our team 7 days per week for guidance about the condition, and once you decide to begin receiving support from one of our dementia carers, rest assured there will be specialist assistance guaranteed and available for an immediate start.

    Four older adults sit around a circular outdoor table, smiling and raising teacups in a toast. Enjoying Christmas activities for the elderly at home, they share cheerful tea time together in a garden adorned with festive joy.
    Elderly care to maintain independence in Hatfield

    Getting older is a privilege denied to many, but it comes with its challenges. Between keeping on top of housework, looking after your health & hygiene, and interacting with friends, family & the local community, sometimes it’s a lot for an ageing body to withstand. With the help of our elderly carers, you can receive the support you need to make your day-to-day routine a little easier.

    We understand that receiving help from a stranger isn’t the most desirable thing to seek, which is why we ensure our carers undergo rigorous training and background checks, to ensure they are well-equipped to undertake your care, are matched to your personality and interests, and provide support on a consistent basis so that your carer becomes a friend over time.

    A smiling woman in a purple uniform and blue gloves slices vegetables, including peppers and carrots, on a kitchen worktop. A kettle and cups are visible in the background.
    Respite care for urgent support

    Depending on somebody for support can be difficult when they are unavailable, which is why we have a dedicated respite care team to provide temporary care immediately, preventing any worry about who is going to be there to help you in the event that your usual support isn’t around.

    Some of our respite customers only require care on a short-term basis anyway, if they are living through recovery or attending an occasion outside of their usual routine. Rest assured, with our respite care team, your needs will be catered for quickly and for a timeframe that suits you.

    A nurse in a purple uniform sits beside a smiling woman with grey hair, who is lying in bed. The nurse gently holds the woman's hand, offering comfort and support in a warm, softly lit room.
    Fully-trained carers in Hatfield

    With regular monitoring and regulation from the Care Quality Commission (CQC), all our branches and their staff are committed to delivering our service with best practice. Just 2% of our applicants are accepted for employment and all of them undergo background checks and Disclosure Barring Service (DBS) screening before taking on the care of our customers.

    Throughout over 35 years of experience in the home care industry, we’ve done our utmost to keep developing our overall skill set and knowledge of various conditions. In addition to industry-leading training provision for our carers, we are affiliates of Dementia Action Alliance founding members of United Kingdom Home Care Association.

    Supporting communities across Hatfield

    Our carers provide home care in Hatfield and nearby areas including these locations.

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    FAQs

    Home care in Hatfield is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Hatfield depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Hatfield.

    Home care in Hatfield can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Hatfield, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01727 702376
    Branch information
    Address

    Helping Hands St Albans, 2 Canberra House, London Road, Hatfield, AL1 1LE

    Show in maps Hatfield Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed