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Locally managed service

Hemel Hempstead

Little and often, companionship to nursing. With branches nationwide.

Hemel Hempstead

This branch covers where you need care:

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01727702376 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Hemel Hempstead

With historical references such as its 12th century church that is still one of the tallest spires in Europe, or the traces of a Roman villa near Piccott’s End – Hemel Hempstead has a rich, cultural background with lots to discover. Expanded upon after World War II, the Hertfordshire conurbation was known as one of the UK’s ‘New Towns’ to house those affected by The Blitz. And now, it’s also home to our team of expert carers from Helping Hands.

Your local team of dedicated carers provide support in Apsley, Bedmond, Berkhamstead, Bovington, Chipperfield, Felden, Hemel Hampstead, Kings Langley, Nash Mills, Piccotts End, Pimlico and the surrounding areas. Whatever your requirements, you can be sure that the team can accommodate them.

Meet the team

Karen Lane

Meet Karen Lane, our Branch Care Manager, Hemel Hempstead

Hello, I am Karen, the Branch Manager for the Saint Albans Branch. My responsibility is to oversee and set up Care Packages in our local area and to ensure that we are delivering the very best care at all times ensuring our customers remain safe and independent in their own homes. It is important to me and my team to ensure that we provide tailored packages to suit our customers' needs and in turn develop a strong working relationship between our team and the customers. I was born in Ireland and moved to the UK in 1997. My passion to work in the care sector has come from experience from a young age as my mother was very sick. When my son was born, he was taken to Great Ormond street where he was an ongoing patient for sixteen years. Thankfully my mum and son are both thriving. This, in turn, has given me the drive to want to help others and improve quality of life. I enjoy swimming and dog walking on my free time.
Monica Ahir

Monica Ahir

Regional Care Director, Central

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Trish Ricketts

Trish Ricketts

Trish Ricketts, Head of Care

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia Care

Other services we provide at this branch

Visiting care for when you need extra support

Since 1989, we’ve been providing industry-leading home care to thousands of people across the UK. This sentiment continues in Hemel Hempstead. With award winning training, the team put every effort in keeping as many people happy and cared for within their own homes as possible.

Whether you’ve reached your senior years and just need a bit of extra support with the housework, or if you’re living with a progressive condition that requires regular calls throughout the day, the Hemel Hempstead team will meet with you to work out what suits you best.

Putting our customers at the forefront of their care is how we’ve always done it here at Helping Hands, and that will never change. You can decide when you receive assistance and how you receive it – we’re completely flexible around you and your requirements.

Live-in care built around you

You may be living with a complex spinal or neurological injury and require round-the-clock support, or you might be living as a couple and one of you needs more intensive support that your partner is able to provide on daily basis. That’s where live-in care from Helping Hands could be the perfect solution for you.

Designed with you in mind, live-in care takes into account all of your care needs as well as your preferences and interests. So, if you love the wildlife and scenery of the Grand Union Canal and don’t want to give up your weekly walks along the tow path, we’ll find a carer that will be with you every step of the way.

With the support of our expert clinical nurse teams, you can rest assured that you or your loved ones’ needs will be taken care of, regardless of their medical diagnosis or condition. So, if you have a tracheostomy, catheter or stoma, we’ll be able to assist with this whilst you remain in the comforts of your own home.

Discover more on what is live-in care here.

Domiciliary care as and when you need

Allowing our customers to regain independence and control over their care is what the Hemel Hempstead team strive to do for everyone they assist. Just because you require visiting care, it doesn’t mean that you should have to adhere to strict times or routines, which is why we work collaboratively with you to put a care plan into place.

Domiciliary care doesn’t just mean that we pop in, complete your care needs and not see you until your next appointment. If you need extra calls, then we can adapt to your needs, or if you want us to take you for a gentle stroll in Gadebridge Park, then we will gladly do so.

Dementia care that puts you at the centre

Living with dementia can be difficult for both the individual and their family, but our experienced dementia care team are here to make sure you don’t have to go through this alone. Trained by our expert team, all of our carers are dementia specialists and equipped to support you with the symptoms, behaviours and adjustments that come with a dementia diagnosis.

We understand how important routines are when living with dementia. That’s why we’ll make sure your care plan is left unaltered and the same familiar faces of our Hemel Hempstead team pop into to look after you, ensuring that any anxieties or worries are alleviated as much as possible.

Elderly care to maintain your independence

As time goes by, things that you once used to be able to do may now be a little more difficult. Instead of doing everything for you, the team aim to assist you with what you used to be able to do, rather than taking over completely. After all, person-centred care means that your care is based around you.

And if you do develop a medical condition or become more unsteady on your feet, we’ll adapt your care to counteract this – whether that’s helping you with mobility aids and preventing trips and falls, or adding more care calls throughout the day to help you to cook meals and get in and out of bed safely.

Respite care for emergencies or short-term breaks

Care needs can arise at any given time, and if you’re left in a situation where you urgently need support, we’re able to put care in place often on the same day that you enquire. It might be that you’ve just been discharged from hospital and are unable to get around your house safely to tidy up, or your regular caregiver may have to attend a family emergency – whatever your situation is, we can swiftly arrange respite care and lessen the load of any worries that you may have.

Respite care is also a great way for you and your family to enjoy a holiday together, where all of you are able to enjoy a real break and not have to worry about your care needs. A member of the team will accompany you to your chosen destination and make sure you have everything you need – whether you’re off to London for a couple of days or you’re heading to a more tropical climate abroad.

Friendly carers in your local area

We’re extremely proud of all of our Hemel Hempstead carers, as they really are what makes us renowned for providing the very best care across the area. Their passion, kindness and professionalism are second-to-none.

As well as being a friendly face that lights up your day, all of our carers go through a strict training programme, covering modules such as safeguarding, dementia, manual handling and first aid. They are also put through a stringent recruitment process, with several references required from previous positions and Disclosure Barring Service (DBS) screenings before they begin their Helping Hands journey.

All of our branches, including Hemel Hempstead, are regulated by the Care Quality Commission (CQC), which means that our services are fully compliant with the CQC’s guidelines for safe, effective and responsive care. We are the only home care provider endorsed as a Centre of Excellence by Skills for Care. We’re also a founding member of the United Kingdom Home Care Association (UKHCA), who promote the highest standards for both care and staff within home care organisations.

Find out about care in Hemel Hempstead

If you’d like to discuss your care options, we’re here to take your call seven days a week. Our friendly team will be able to talk you through different care options and what we can offer you.

We can also arrange to visit you at a time and place that’s most convenient for you – be that in your local café, social club or even your front room.

Call us on 01727702376 Talk to us on live chat Request a call back

Our credentials

Our Hemel Hempstead branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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