Our Helping Hands home care team in Luton are a selection of compassionate individuals willing to take the lead in the delivery of your care. With kindness at the heart of what they do, they build on this foundation with exceptional training and development in line with the standards set by the Care Quality Commission.
The team of carers go to tremendous lengths to ensure their customers receive the very best care and are able to provide support in Bury Park, Caddington, Dunstable, Luton and the surrounding areas.
Nestled between the beautiful Chiltern Hills in the Bedfordshire countryside and the famous location of Henry VIII’s marriage annulment to Catherine of Aragon, Luton has a historical background that dates back hundreds of years. This delightful area of the UK has some wonderful things to offer, including a team of dedicated carers from the local branch of Helping Hands.
Whether you require a check-in from a companion little and often, or 24-hour assistance, we can provide a fully-trained carer to provide visiting or live-in care within the comfort of your own home. Every customer has a carer matched to them based on their interests as well as their needs, to ensure they are receiving support from somebody who can understand their routine and provide the level of compassion needed to keep their wellbeing at its best.
"Hi, I’m Debbie. I am from South Africa and have lived in the UK for 10 years. I am in the most fortunate position to be surrounded with the most caring, loving and hard-working office and care team, who all go above and beyond to meet our customers’ needs. Here at Helping Hands, we like to be known as the care team that goes the extra mile to ensure the client has an experience with us, rather than just a care call. Our care is person centred, delivered with utmost dignity and respect. I am passionate about people, relationships and firmly believe that teamwork is the key to the success of our branch."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
With over 30 years’ experience in the home care industry, we understand what it takes to provide person-centred care without compromising your independence. The team will adapt around your preferences and requirements – whether that’s popping in once a week to help you keep your house clean or calling several times a day to help administer your medication and make a cup of tea.
Offering care for a variety of conditions such as Parkinson’s, multiple sclerosis, cerebral palsy and complex neurological and spinal injuries – our expert carers look after anyone from age 18 all the way up to 100 and beyond. Delivering care in a flexible, efficient and friendly manner, the team will cater to you and tailor your package of care to suit you.
And being a carer doesn’t just mean looking after your practical needs; care from Helping Hands also accommodates your mental wellbeing too. So, if you have a passion for animals and want to take a trip to Whipsnade Zoo, then we’ll accompany you and make sure you have an amazing day out spotting lions, tigers and giraffes.
When you’re considering your care options, it can be quite a daunting prospect, especially if you don’t want to leave your home. And with live-in care from Helping Hands, you don’t have to. We can arrange for a live-in carer to be there for you when you need it most – whether you’re a young person living with an acquired brain injury or in your senior years living with advanced Alzheimer’s.
The great thing about live-in care is that we’ll work with you to decide on the perfect carer for you. If you’re a retired seamstress or tailor, then we’ll do our best to find someone who’s worked in the fashion industry or has a love for clothes.
As well as having someone on hand round-the-clock, live-in care also allows you to keep your existing routines with your social circles, family and life choices. If you need extra support to attend a family celebration or go on a shopping trip to The Mall in Luton, we’ll be there every step of the way.
Read more about what is live in care here.
Dementia presents itself in a variety of different ways and as a dementia specialist, we’re equipped to help you deal with this unsettling condition – whether that’s Pick’s disease, frontotemporal dementia or Alzheimer’s. As well as supporting you with the challenging symptoms and changes in behaviour that can accompany some types of the condition, we’ll also be there for you and your family, providing reassurance and professional care.
Being diagnosed with dementia doesn’t mean that you have to give up all that is dear to you, including the home that you have lived in and loved for years. Home care allows you to stay in familiar surroundings whilst receiving care that it built entirely around you.
Being a full-time carer is a huge commitment and when you need a break from time-to-time, you can rest assured that we will provide excellent care for your loved one. Before you take time for some well-earned rest and recuperation, we’ll work with both of you to ensure everything fits in with your current care routines.
We understand how quickly care needs can sometimes arise, particularly if your regular carer needs to tend to an emergency or you’re being discharged from hospital and need extra support at home. The team will aim to swiftly provide care that caters for all of your needs – sometimes within 24 hours of your initial enquiry. We pride ourselves on being able to put high quality care into place that suits you, that won’t intrude, encroach or meddle with your existing routine.
For over three decades, we’ve provided high quality care across the country and our industry-endorsed training means that we are able to train our carers to the highest standard. Complying with modules such as first aid, safeguarding, manual handling, dementia and medication – our carers are fully equipped to support customers across the Luton area, regardless of their condition or care requirements.
And because our carers are directly employed by us, it means that we take all of the hassle out of any paperwork you may experience with care agencies and are supported by carers whose backgrounds are fully check by the Disclosure Barring Service (DBS).
From our family to yours, Helping Hands is dedicated in providing only the very best in person-centred care. We’re regularly inspected by the Care Quality Commission (CQC), who make sure that we’re providing a regulated, safe and effective service to all of our customers.
Our Luton branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
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