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Home care in Melbourne

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0132 277 1985

Lines open until 5:30 PM

Existing customer
0133 241 7138

Lines open until 7:00 PM

New customer
0132 277 1985

Lines open until 5:30 PM

Existing customer
0133 241 7138

Visiting care and home care in Melbourne

Melbourne is a South Derbyshire market town first recorded in the Domesday Book of 1086 as the Royal manor of Mileburne, meaning ‘mill stream.’ Notable residents include Thomas Cook, the famous travel agent, who was born here in 1808.

Since our inception in 1989 Helping Hands has had many famous faces as customers, so it’s no surprise that we wanted to form closer ties with Melbourne, a place that has had many famous residents. We’re the home care experts because we’ve supported thousands of people to remain in the home they love while receiving the care they need. We always promote independence and ensure that you are firmly at the centre of your care journey. Visiting care starts from just 30 minutes a week, or one of our live-in carers can provide companionship around the clock, so talk to us today about your care options.

Quality care at home

From short term support to longer term visits and live-in care, our Melbourne team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Melbourne care team
Carey-Anne Bebbington
Carey-Anne Bebbington

Branch Care Manager

I lead the branch and community team to ensure smooth operations, compliance with CQC regulations, and alignment with Helping Hands values. I foster a positive...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Trish Ricketts
Trish Ricketts

Area Care Manager

My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Melbourne branch is fully regulated and accredited by the CQC

Find out more
Other areas we cover
Local updates
carers
From Oz to Alcester – one live-in carer’s journey

Picture when you started a job for the very first time. How did you feel?...

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Branch information
Address

Helping Hands Derby, 31 Shardlow Road, Alveston, Derby, DE24 OJG

Show in maps Melbourne Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed