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Rated excellent on TrustPilot
Locally managed service

Nottingham

Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 43 reviews

Nottingham

Our Nottingham team are dedicated home care specialists, providing a wide range of care for all manner of requirements. While supporting the local community within the comfort of their own home, our staff adhere to the highest standards of care set by the Care Quality Commission to ensure that their benevolent predisposition is encouraged with the utmost professionalism. 

Led by Branch Manager, Bella Hallam, our trained and professional carers support families across Beeston, Bleesby, Bridgford, Clifton, Mansfield, Radcliffe-on-Trent, Southwell, West Wollaton and the surrounding area.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01158281982 *If you are an existing customer, please use the branch phone number

Branch address

Ground Floor, 7 Musters Road, West Bridgford, Nottingham NG2 7PP (see on maps)

Live-in and visiting care in Nottingham

Home to the legendary outlaw, Robin Hood, Nottingham has a rich history of invention and innovation. Not only is it the place where ibuprofen, tarmac, HP Sauce, the MRI scanner and the videotape recorder were created, but it has also introduced a brand-new team of dedicated Helping Hands carers.

Our team of professional and friendly carers offer visiting home care to support you with everyday tasks from housekeeping and shopping, to more specialist support for complex conditions. For those that require round-the-clock assistance, we are here to help with full-time live-in care, giving you peace of mind that your requirements are always catered for. Get in touch with us today to find out more about the range of care we offer and how we are able to alleviate your daily difficulties.

Meet the team

Vicki Sprake

Meet Vicki Sprake, our Area Care Manager, Central

"My role is to manage and support a number of branches in the East region and oversee the service that we provide. As a people person, I love working with our staff and customers and am really proud of the positive difference we make to people's lives.
I enjoy visiting my branches and the variety that my job gives me every day. Our carers are amazing and really have a passion for delivering exceptional care.
I grew up in Lincolnshire and now live in Nottingham. In my spare time, I love to travel and visit all the places on my bucket list. "

Jacqueline Wilson

Jacqueline Wilson

Live-In Area Care Manager, East

Read More
Monica Ahir

Monica Ahir

Regional Care Director, Central

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care Palliative Care

Other services we provide at this branch

Visiting care from our Nottingham team

Here at Helping Hands, our aim is to ensure that you remain safe, comfortable and independent in your own home – and we’re proud to have been supporting thousands of families in doing just that for over 30 years.

Everybody has their own individual ways of living their lives, and we understand the importance of being enabled to do so. That’s why the team are here to ensure that you are able to continue to live your life entirely on your terms – just with a little help along the way.

With experience in a variety of conditions including dementia, Parkinson’s, cerebral palsy, mental health and many more, we’re here to support you with whatever it is you need. Whether it’s 30-minute drop-ins for a cup of tea and a chat or assisting you to get out and about into the local community; our Nottingham team will provide a personalised care package that is built by you, for you.

Find out more about home care in Nottingham here.

Nottingham live-in care to support you at home

Whether you’re living with a progressive condition, recovering from a life-changing injury, or you simply need a little extra help in going about your daily routine – the team will work with you to build a bespoke, unintrusive live-in care package that enables you to have round-the-clock 24 hour care in the comfort of your own home.

With no visiting restrictions and no set mealtimes or menus, live-in care gives you the freedom to decide exactly what you do with each day. Whether you like to visit Sherwood Forest in the summer evenings or you enjoy walking through the cinematic streets of The Lace Market, your carer will be right there with you.

As well as providing practical support, we care about your mental wellbeing too. We understand that your live-in carer needs to be someone that you feel happy and comfortable with, so we’ll work with you to find a private carer that shares your hobbies and interests. With Helping Hands, you receive so much more than care; we’ll become a part of your family.

Why Helping Hands is better than a care agency in Nottingham

There are many advantages of choosing a fully managed home care provider instead of a care agency service, one being that our carers are fully trained to a high standard in keeping with guidelines set by the Care Quality Commission (CQC) – the governing body for care in England. As well as ensuring we have highly skilled carers looking after you in your home, we also manage the entire process of care for you, so you don’t have to worry about completing extra paperwork for your carer or arranging for a replacement to support you at short notice if your regular carer is ill.

Elderly care agencies also tend to charge you only for the tasks that you need completing or elements of personal care that you need support with, rather than an all-inclusive cost like Helping Hands Nottingham. That way, if you find yourself needing extra assistance with taking medication, getting to and from the shops or additional support with bathing and getting dressed, we can adapt to your changing needs without any extra cost.

 

Domiciliary care in Nottingham

With domiciliary care from our Nottingham team, you will have the freedom to decide the frequency and intensity of the care you receive. The team will work with you to ensure that you have all the support you need to remain safe at home with no compromise to your independence.

Here at Helping Hands, we believe that everybody has the right to feel secure in their own home, and there should never be a reason to compromise on the quality of your care. That’s why we’ll work with you and your loved ones to ensure that the control of your care lies in the hands of the person who matters most – you.

Specialised dementia care from our Nottingham team

As one of the leading dementia care specialists in the UK, we understand that the time following a dementia diagnosis can be unnerving for you and your loved ones. From memory loss to a change in behaviour, the team are here to provide the comfort and support that you need to guide you through your journey with dementia.

With experience in supporting the many different types of dementia including Alzheimer’s, Pick’s disease and Lewy body dementia, our carers are specially trained to understand each condition and to give you the information you need to continue to communicate and enjoy your time with your loved ones. After all, dementia care isn’t just about the practical support; it’s also about remembering the person underneath the dementia.

Elderly care to support you at home

As we get older, it’s not uncommon to find more difficulty in our day-to-day tasks – but that doesn’t necessarily mean that our desire to remain independent changes too. Whether you need support with getting dressed and ready for the day or simply a companion to enjoy a cup of tea and a chat with, the elderly care team are here to ensure that you can continue to live a happy and independent life in the place you feel most comfortable.

Respite care for your short-term needs

Respite care can be required for any number of reasons. You may be looking to go on holiday but don’t feel confident without extra support, or perhaps you are due to return home from a spell in hospital and you’d like a helping hand in getting back on your feet. It may be that your regular carer has to tend to an emergency and you require an alternative arrangement to be put in place quickly. Regardless of what it is you need, the team will work with you to put together a bespoke respite care package that ensures that you receive high-quality care – often within 24 hours of your initial enquiry.

Expert live-in carers to support you in Nottingham

Helping Hands are endorsed as a Centre of Excellence by Skills for Care. Regulated by the Care Quality Commission (CQC) and following a stringent recruitment process, each of our carers complete comprehensive in-house training covering modules such as moving and handling, dementia awareness, safeguarding and medication administration. What’s more, they all receive full background checks, including Disclosure Barring Service (DBS) screenings, so you can rest assured that you’re in safe hands.

In addition to their knowledge and expertise, our wonderful team of carers are fully committed to enabling you to live a happy life that is entirely on your terms.  Their kindness, warmth and compassion is what has enabled us to support families in doing just that for over 30 years, and we’re incredibly proud of each and every one of them.

Find out more about live-in care in Nottingham

If you’d like to speak with the team about how our Nottingham team can support you, please call us. We’re here to take your call seven days a week.

Alternatively, if you’d rather meet face-to-face, we can meet you for coffee at a place that is most suitable for you; whether that’s in our branch, your local café or your front room.

Call us on 01158281982 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Nottingham to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 43 reviews

Outstanding91%
Excellent9%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

2.7 out of 5

from 3 reviews

Our credentials

Our Nottingham branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

Ground Floor, 7 Musters Road, West Bridgford, Nottingham NG2 7PP Show on Map

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