Home care in Ilkeston
Visiting care and home care in Ilkeston
Ilkeston has history going back to the 6th century AD and appears in the Domesday Book as Tilchestune. Created a borough by Queen Victoria in 1887, Ilkeston was home to the Stanton Ironworks, one of the biggest and most important local employers, which ran from the 1780s until its closure in 2007, although evidence had been found of ironworking being carried out in the area since Roman times.
Whilst our history isn’t anywhere near as far-reaching, Helping hands has achieved enormous success since we were founded in 18989, supporting over 40,000 customers to remain in the home they love, thanks to our visiting and live-in care services, with visiting care starting rom just 30 minutes a week.

Quality care provided in your own home
Home care from our Ilkeston team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Ilkeston care team

Branch Care Manager
I lead the branch and community team to ensure smooth operations, compliance with CQC regulations, and alignment with Helping Hands values. I foster a positive environment for all, ensuring customer safety. As a leader, I equip carers with the right tools and knowledge, making them feel valued. This ensures our customers receive the best care they deserve.

Regional Care Director, South East

Trish Ricketts, Area Care Manager
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Ilkeston to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care in Ilkeston
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Our person-centred approach to care has seen us supporting our communities since 1989, with over 40,000 customers helped to remain in the home they love while receiving the care they need. Our empathetic carers can support with medication, mobility, household and personal support, accompanying you to appointments, and so much more, so if you’re living with a condition that means you’d benefit from some extra support at home, talk to us today about our visiting care service, available from just 30 minutes per week.
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Live-in care in Ilkeston
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Our live-in care service is discreet and unobtrusive; delivered by your dedicated and compassionate live-in carer, they will be matched to your personality, hobbies and interests, and will therefore, hopefully soon become a friend. We have over 30 years of experience providing care at home for thousands of customers living with everything from the most complex conditions, down to those who require some companionship and everything in between. For the most complex needs our team of clinical nurses will supervise and train your carer so they become an expert in caring just for you.
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Better than a care agency in Ilkeston
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We’re confident we provide the best care possible in their own homes for all of our thousands of customers, partly because we directly select and employ some of the most compassionate and professional carers in the industry. Your bespoke package of care will never contain any hidden costs and will always be transparent about just what you’ll be expecting when your bill arrives. We don’t charge referral fees, because we’re a professional, expert care company who has over 30 years of expertise, not an agency.
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Ilkeston domiciliary care
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If you’d like to remain as independent as possible within your own home then domiciliary care, or care at home as it’s better known, may be the answer. The focus when you receive care at home is always on promoting your independence and your wellbeing, and thanks to your bespoke care package that’s supported by your individualised support plan, Helping Hands’ dedicated carers will do just that. We can support with everything from your medication, personal care and mobility to your housework and laundry, so for expert care at home talk to us.
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Dementia care tailored to you
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Whilst being diagnosed with dementia can lead to feelings of anxiety about what the future holds, there’s only one company you need to consider for dementia care and that’s Helping Hands. We’ve over 30 years of experience caring for people living with dementia and our specialist carers will really encourage you to live your best life possible in your own home, every single day. Remaining at home for care can be highly beneficial due to the familiar surroundings helping to reduce confusion and associated anxiety, so why not talk to us today about the support we could give to your family.
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Respite care for short-term support
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When you’re in need of respite care there’s no need to think about leaving your beloved home, as our carers come to you! Whether your regular carer is taking a break, or you need short-term support for a special occasion or family holiday, we can help. Your personalised support plan will see that your routines and preferences are always respected and whatever you need support with, promoting your independence so you live your best life possible will always be at the heart of what we do.
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Elderly care for extra support
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Whether you’re seeking a little extra company from time to time or you’d appreciate help with daily tasks such as housework, personal care or meal preparation, why not talk to us about elderly care? As we grow older we can begin to struggle more with aspects of our day-to-day living, and we’re often reluctant to seek help from family members, considering them too busy. However, with support form our compassionate and empathetic carers, you can find that life becomes easier again and you get to concentrate on the benefits of getting older, such as enjoying visits from loved ones.
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Fully trained carers in Ilkeston
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We believe our carers are the best because they deliver expert service to thousands of our customers across England and Wales, every single day. We always keep our customers dignity and independence at the forefront of their personalised support package and achieve this partly through the expert training we give to our carers when they join us. We also offer opportunities for professional development throughout their career and many of our managers started off with us as carers, showing how we like to look after our carers from day one. We also look after our customers though, and consequently all of our carers are DBS screened before they’re able to care for you, and being fully regulated by the Care Quality Commission and Care Inspectorate Wales means you can have full confidence in our service.
Branch information
Alveston,
Derby,
DE24 OJG