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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Derby
Speak to our team today

Lines open at 8:30 AM on Tuesday

Existing customer
01332 417138
Your nearest branch: Derby
Speak to our team today

Lines open at 8:30 AM on Tuesday

Existing customer
01332 417138

Visiting care and home care in Ilkeston

Ilkeston has history going back to the 6th century AD and appears in the Domesday Book as Tilchestune. Created a borough by Queen Victoria in 1887, Ilkeston was home to the Stanton Ironworks, one of the biggest and most important local employers, which ran from the 1780s until its closure in 2007, although evidence had been found of ironworking being carried out in the area since Roman times.

Whilst our history isn’t anywhere near as far-reaching, Helping hands has achieved enormous success since we were founded in 18989, supporting over 40,000 customers to remain in the home they love, thanks to our visiting and live-in care services, with visiting care starting rom just 30 minutes a week.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Ilkeston

Our carers provide a wide range of support across Ilkeston, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Ilkeston
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Ilkeston

    While we do not have a physical branch in Ilkeston, care in the area is coordinated by our Derby branch, working with carers who support people across the local community.

    Carey-Anne Bebbington
    Carey-Anne Bebbington

    Branch Care Manager

    I lead the branch and community team to ensure smooth operations, compliance with CQC regulations, and alignment with Helping Hands values. I foster a positive...

    More about Carey-Anne Bebbington
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Trish Ricketts
    Trish Ricketts

    Area Care Manager

    My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

    More about Trish Ricketts
    What families say about our care
    CQC Logo
    Fully regulated care supporting Ilkeston

    Care services supporting families in Ilkeston are delivered by our Derby branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Ilkeston

    Our person-centred approach to care has seen us supporting our communities since 1989, with over 40,000 customers helped to remain in the home they love while receiving the care they need. Our empathetic carers can support with medication, mobility, household and personal support, accompanying you to appointments, and so much more, so if you’re living with a condition that means you’d benefit from some extra support at home, talk to us today about our visiting care service, available from just 30 minutes per week.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Live-in care in Ilkeston

    Our live-in care service is discreet and unobtrusive; delivered by your dedicated and compassionate live-in carer, they will be matched to your personality, hobbies and interests, and will therefore, hopefully soon become a friend. We have over 30 years of experience providing care at home for thousands of customers living with everything from the most complex conditions, down to those who require some companionship and everything in between. For the most complex needs our team of clinical nurses will supervise and train your carer so they become an expert in caring just for you.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Better than a care agency in Ilkeston

    We’re confident we provide the best care possible in their own homes for all of our thousands of customers, partly because we directly select and employ some of the most compassionate and professional carers in the industry. Your bespoke package of care will never contain any hidden costs and will always be transparent about just what you’ll be expecting when your bill arrives. We don’t charge referral fees, because we’re a professional, expert care company who has over 30 years of expertise, not an agency.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Ilkeston domiciliary care

    If you’d like to remain as independent as possible within your own home then domiciliary care, or care at home as it’s better known, may be the answer. The focus when you receive care at home is always on promoting your independence and your wellbeing, and thanks to your bespoke care package that’s supported by your individualised support plan, Helping Hands’ dedicated carers will do just that. We can support with everything from your medication, personal care and mobility to your housework and laundry, so for expert care at home talk to us.

    A woman in a lavender uniform with a lanyard and ID badge smiles warmly at another woman holding a cup, as they sit and talk outdoors.
    Dementia care tailored to you

    Whilst being diagnosed with dementia can lead to feelings of anxiety about what the future holds, there’s only one company you need to consider for dementia care and that’s Helping Hands. We’ve over 30 years of experience caring for people living with dementia and our specialist carers will really encourage you to live your best life possible in your own home, every single day. Remaining at home for care can be highly beneficial due to the familiar surroundings helping to reduce confusion and associated anxiety, so why not talk to us today about the support we could give to your family.

    An older woman with short blonde hair, wearing a blue cardigan, smiles while holding a biscuit and sitting at an outdoor table with tea and pink flowers, chatting with another person.
    Respite care for short-term support

    When you’re in need of respite care there’s no need to think about leaving your beloved home, as our carers come to you! Whether your regular carer is taking a break, or you need short-term support for a special occasion or family holiday, we can help. Your personalised support plan will see that your routines and preferences are always respected and whatever you need support with, promoting your independence so you live your best life possible will always be at the heart of what we do.

    A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.
    Elderly care for extra support

    Whether you’re seeking a little extra company from time to time or you’d appreciate help with daily tasks such as housework, personal care or meal preparation, why not talk to us about elderly care? As we grow older we can begin to struggle more with aspects of our day-to-day living, and we’re often reluctant to seek help from family members, considering them too busy. However, with support form our compassionate and empathetic carers, you can find that life becomes easier again and you get to concentrate on the benefits of getting older, such as enjoying visits from loved ones.

    A young woman in a purple nurse uniform smiles whilst talking to an older woman outdoors. A potted pink flower and a teacup are on the table in front of them.
    Fully trained carers in Ilkeston

    We believe our carers are the best because they deliver expert service to thousands of our customers across England and Wales, every single day. We always keep our customers dignity and independence at the forefront of their personalised support package and achieve this partly through the expert training we give to our carers when they join us. We also offer opportunities for professional development throughout their career and many of our managers started off with us as carers, showing how we like to look after our carers from day one. We also look after our customers though, and consequently all of our carers are DBS screened before they’re able to care for you, and being fully regulated by the Care Quality Commission and Care Inspectorate Wales means you can have full confidence in our service.

    Supporting communities across Ilkeston

    Our carers provide home care in Ilkeston and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0115 672 7992
    Branch information
    Address

    Helping Hands Derby, 31 Shardlow Road, Alveston, Ilkeston, DE24 OJG

    Show in maps Ilkeston Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed