Ilkeston

Our person-centred approach to care has seen us supporting our communities since 1989, with over 40,000 customers helped to remain in the home they love while receiving the care they need. Our empathetic carers can support with medication, mobility, household and personal support, accompanying you to appointments, and so much more, so if you’re living with a condition that means you’d benefit from some extra support at home, talk to us today about our visiting care service, available from just 30 minutes per week.

Our live-in care service is discreet and unobtrusive; delivered by your dedicated and compassionate live-in carer, they will be matched to your personality, hobbies and interests, and will therefore, hopefully soon become a friend. We have over 30 years of experience providing care at home for thousands of customers living with everything from the most complex conditions, down to those who require some companionship and everything in between. For the most complex needs our team of clinical nurses will supervise and train your carer so they become an expert in caring just for you.

We’re confident we provide the best care possible in their own homes for all of our thousands of customers, partly because we directly select and employ some of the most compassionate and professional carers in the industry. Your bespoke package of care will never contain any hidden costs and will always be transparent about just what you’ll be expecting when your bill arrives. We don’t charge referral fees, because we’re a professional, expert care company who has over 30 years of expertise, not an agency.

If you’d like to remain as independent as possible within your own home then domiciliary care, or care at home as it’s better known, may be the answer. The focus when you receive care at home is always on promoting your independence and your wellbeing, and thanks to your bespoke care package that’s supported by your individualised support plan, Helping Hands’ dedicated carers will do just that. We can support with everything from your medication, personal care and mobility to your housework and laundry, so for expert care at home talk to us.

Whilst being diagnosed with dementia can lead to feelings of anxiety about what the future holds, there’s only one company you need to consider for dementia care and that’s Helping Hands. We’ve over 30 years of experience caring for people living with dementia and our specialist carers will really encourage you to live your best life possible in your own home, every single day. Remaining at home for care can be highly beneficial due to the familiar surroundings helping to reduce confusion and associated anxiety, so why not talk to us today about the support we could give to your family.

When you’re in need of respite care there’s no need to think about leaving your beloved home, as our carers come to you! Whether your regular carer is taking a break, or you need short-term support for a special occasion or family holiday, we can help. Your personalised support plan will see that your routines and preferences are always respected and whatever you need support with, promoting your independence so you live your best life possible will always be at the heart of what we do.

Whether you’re seeking a little extra company from time to time or you’d appreciate help with daily tasks such as housework, personal care or meal preparation, why not talk to us about elderly care? As we grow older we can begin to struggle more with aspects of our day-to-day living, and we’re often reluctant to seek help from family members, considering them too busy. However, with support form our compassionate and empathetic carers, you can find that life becomes easier again and you get to concentrate on the benefits of getting older, such as enjoying visits from loved ones.

We believe our carers are the best because they deliver expert service to thousands of our customers across England and Wales, every single day. We always keep our customers dignity and independence at the forefront of their personalised support package and achieve this partly through the expert training we give to our carers when they join us. We also offer opportunities for professional development throughout their career and many of our managers started off with us as carers, showing how we like to look after our carers from day one. We also look after our customers though, and consequently all of our carers are DBS screened before they’re able to care for you, and being fully regulated by the Care Quality Commission and Care Inspectorate Wales means you can have full confidence in our service.