Home care in Melksham
Visiting care and home care in Melksham
Since 1989, we’ve helped tens of thousands of people to continue living independently, comfortably and securely in the warm and comfortable familiar surroundings of their own homes. Our Melksham carers can provide home care on both a visiting care and live-in care basis, with visits starting from as little as 30 minutes per week. We’re passionate about making sure every single one of our customers is supported to live life as much on their own terms as they can, and for as long as possible.
When the need for care arises, maintaining quality of life is paramount for an individual’s physical and mental wellbeing. With our CQC-regulated home care services, you can have full confidence that you or your loved one will only ever be getting the very highest standard of support.
Quality care at home
From short term support to longer term visits and live-in care, our Melksham team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Our Reviews
High quality home care in Melksham
Our approach to home care is to make sure the care recipient is provided with a package of care that is completely tailored around their personal needs, wishes and circumstances, so that they’re receiving support that genuinely focuses on the things that are important to them. Many care providers simply adopt a one-size-fits-all style to care, which leaves a lot of stones unturned and doesn’t always address the specific needs that may be present with a complex condition such as a type of dementia. From your very first phone call to our friendly team, we’ll make sure we have a comprehensive understanding of any particular requirements you may have, and we’ll get to know all the little details about how you might like things to be done around the house so that it doesn’t feel like home care will involve a major change in your way of life.
24/7 live in care support
We offer support on both a visiting care and live-in care basis, with live-in care providing a round-the-clock support option when visiting care is perhaps no longer giving a sufficient level of support. With live-in carer, you’ll have the opportunity to have one of our expert carers come to live with you in your home and deliver friendly, proactive practical, physical and emotional support and companionship. Our live-in carers are truly lovely people, and often a genuinely wonderful friendship is formed between customer and carer.
Why Helping Hands is better than a care agency in Melksham
Helping Hands are a private care provider, rather than a care agency, which means we can guarantee we never use third-party carers and every single one of our carers is directly recruited, vetted, trained and paid by us. Our care services are fully managed, which means that if your regular carer is taken ill or goes on holiday, we’ll always provide another Helping Hands carer to cover their absence, and you’ll have the constant support and counsel of your local care manager who will be able to assist with any issues or queries you may have. Many care agencies require you to handle payments to your carer, resulting in a lot of extra work and lots of time-consuming admin. At Helping Hands, we believe that a care journey should be straightforward and stress-free, which is why we take care of all the behind-the-scenes bits for you and allow you to instead benefit from the dedicated support provided by our truly wonderful carers.
Qualified carers providing a variety of care services in Melksham
Our carers really are amazing people who are brilliant at what they do. We only ever hire people to our Melksham care team who share our company-wide values of kindness, compassion and empathy, which is why our customers so often remark on how their Helping Hands carers only exceed their expectations. In fact, it’s because of our carers that we’re the UK’s most widely-trusted home care provider, with an average Trustpilot score of 4.8 from 4000 reviews. All of our carers undergo extensive background checks before starting with us, as well as receiving our industry-renowned training when they join the team.
Other areas we cover
- Chippenham
- Trowbridge
- Bradford-on-Avon
- Calne
- Devizes
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |