Our home care team in Trowbridge are handpicked for their natural altruism and developed internally with industry-leading training & development which adheres to the Care Quality Commission’s guidelines. Every carer is dedicated to providing an exceptional standard of support and prides themselves on their compassion above all else.
Our team are fully committed to providing care for you or your loved one at home across Trowbridge, Hilperton, North Bradley, Staverton, Ashton Common, West Ashton, Southwick, Wingfield and the surrounding areas.
Famous for its woollen cloth industry, the historical town of Trowbridge has strong industrial roots. As the county town of Wiltshire, this thriving borough has a whole host of things to offer, including a fantastic team of Helping Hands carers.
From support for younger people who need someone to accompany them to the Odeon cinema, all the way through to care for more senior adults who require a live-in carer – we’ll be there to assist you when you need us, as little or often as you need. Get in touch with our team today to find out how we can cater to your requirements, with a flexible care package tailored entirely to your needs.
"I'm an empathetic and caring character. I will always put our customers first and nothing is more important to me than the quality of care being provided by the carers to our customers across Wales. In order to maintain this, I try to keep the carers’ morale high by ensuring that they are all happy, with no issues at all.
I try to always be there for my branches, and they know that if they need help with anything they are able to turn to me. Due to my previous experience as a carer, supervisor, care co-ordinator and branch manager, it has enabled me to see care from many different angles and to provide the best support possible to my teams across the region."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
When choosing home care, we want to ensure that your needs are met entirely, and that care is delivered on your terms. It’s for this reason that we create personalised care plans for all of our customers to maximise their independence and to ensure they are surrounded by the familiarity of what they’re comfortable with.
Flexible and considerate, our carers are trained in assisting with a variety of different medical and physical conditions such as dementia, multiple sclerosis, cerebral palsy and many more. With the regularity of visits being from as little as 30 minutes per week up to several visits throughout the day, we really do have something to offer for anyone in need of extra support at home.
Visiting care can cover a whole host of different tasks and care needs, including:
If over time your needs begin to change, you can be reassured that we will adapt your care package to suit this, meaning you’re cared for no matter what your circumstances are.
Since 1989, we have specialised in live-in care for people of all ages, providing bespoke, alternative solutions to residential care. The crux of this type of care means that a carer will come to live with you in your home, providing total peace of mind for you and your loved ones.
The beauty of live-in care is that you are always in control of the type of care you receive and when. It may be that you have a spinal injury which means that you need help getting dressed in the morning but are able to tend to your personal care. Or it may be that you are living with Parkinson’s and require support throughout the day with taking medication and keeping the house tidy. We’ll be there to provide round-the-clock care delivered just how you prefer.
Similarly to visiting care, live-in care is completely interchangeable – so if you need more or slightly less support over time, we can adjust your care plan to suit your circumstances. And with carers selected by you, we can ensure that you’re matched with someone that suits your personality and interests.
Remaining in the comfort and familiarity of your own home is often the most important factor when someone is considering care, and that’s exactly what our Trowbridge team can offer you. From helping you bake your favourite Victoria sponge cake to supporting you to get in and out of bed every day, domiciliary care enables individual care to fit around your lifestyle.
As one of the UK’s top providers for domiciliary care, we understand the importance of the practical and emotional support that having a carer can offer. We strive to ensure you are cared for in the best possible way by one of our friendly carers, who will get to know you and your preferences – including what your favourite TV programme is or how much milk you take in your tea.
For those living with or supporting a loved one with dementia, it can be difficult to adjust to the various challenges that the condition brings. As experts in the field of dementia, our carers are adept in helping with confusion, mobility difficulties, memory loss and challenging behaviour, whilst enabling you to live independently in your own home.
As part of the Dementia Action Alliance, Helping Hands are committed to improving the quality of life for anyone that lives with dementia. We have specialist toolkits for you and your family, including tips for maintaining a healthy diet, visual planners and top tips for understanding the condition. Our priority is to provide reassurance that you or your loved one is in the best possible hands for living with dementia.
As time goes by, having a bit more support can be a likely option for many older adults. Yet this doesn’t mean that residential care is the only option. The Trowbridge team can offer anything from support with doing the laundry and preparing meals, to taking you to the Trowbridge Fitness and Friendship Centre for some gentle exercise and socialising.
We take into consideration your lifestyle and aim to keep you doing what you want to do when you want to do it.
Looking after a loved one is an extremely rewarding job, but it can be tiring both mentally and physically. It’s often difficult to take a break, but the Trowbridge team are here to ensure your loved one receives the same care you would deliver whilst you take a well-earned rest.
Our Branch Manager will meet with you and your loved one to discuss your care needs, reassuring you every step of the way. Even if it’s just a couple of hours that you require respite care, our team are here to provide the support and care you need.
Respite care is also suitable for a short-term solution after a hospital admission or if you need support attending a special event. We can plan everything in advance from the practical elements of when you take your prescribed medication, to the finer details of what you like to eat for breakfast.
From humble beginnings in Warwickshire 30 years ago, we have provided care to thousands of customers and continue to do so to the highest level. We’re proud to be the only home care provider endorsed as a Centre of Excellence and are committed to providing the very best person-centred care.
Our achievements our only possible because of the fantastic carers that we employ across England, Wales and the rest of the world. All we ask is that our carers are passionate, kind and motivated – we take care of the rest in our award-winning training programme that covers manual handling, health & safety, first aid, and much more. And it doesn’t stop there; our carers are supported by continuous training, as well as a team of clinical staff and highly proficient managers such as Adam.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
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