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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our home care team in Trowbridge are handpicked for their natural altruism and developed internally with industry-leading training & development which adheres to the Care Quality Commission’s guidelines. Every carer is dedicated to providing an exceptional standard of support and prides themselves on their compassion above all else.

Our team are fully committed to providing care for you or your loved one at home across Trowbridge, Hilperton, North Bradley, Staverton, Ashton Common, West Ashton, Southwick, Wingfield and the surrounding areas.

This branch covers where you need care:

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01225560656 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Trowbridge

Famous for its woollen cloth industry, the historical town of Trowbridge has strong industrial roots. As the county town of Wiltshire, this thriving borough has a whole host of things to offer, including a fantastic team of Helping Hands carers.

From support for younger people who need someone to accompany them to the Odeon cinema, all the way through to care for more senior adults who require a live-in carer – we’ll be there to assist you when you need us, as little or often as you need. Get in touch with our team today to find out how we can cater to your requirements, with a flexible care package tailored entirely to your needs.

Meet the team

Paul Gibbs

Meet Paul Gibbs, our Area Care Manager, Trowbridge

I lead and support the fantastic team of branches and carers in and around the Bristol and Cotswolds area. I joined the care industry to help make a positive difference to those people that use our services and support my team to do the same. I am proud of the service we offer and of my team that deliver them. Oustide of work I provide a taxi service to my two teenage boys, and enjoy watching most sports. My background has predominantly been in retail, with my previous role working in the charity sector. I have also spent some time working in education, providing training for school governors and playing an active role in improving standards in a local school as Chair of Governors. I have been an area manager for fifteen years, leading teams to deliver company expectations across all aspects of the business.
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Deanna Lane

Deanna Lane

Regional Clinical Lead, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareDomiciliary CareElderly CareRespite Care

Other services we provide at this branch

Visiting care suited to you

When choosing home care, we want to ensure that your needs are met entirely, and that care is delivered on your terms. It’s for this reason that we create personalised care plans for all of our customers to maximise their independence and to ensure they are surrounded by the familiarity of what they’re comfortable with.

Flexible and considerate, our carers are trained in assisting with a variety of different medical and physical conditions such as dementia, multiple sclerosis, cerebral palsy and many more. With the regularity of visits being from as little as 30 minutes per week up to several visits throughout the day, we really do have something to offer for anyone in need of extra support at home.

Visiting care can cover a whole host of different tasks and care needs, including:

  • Health and hygiene – Support with washing, dressing and continence.
  • Medication – Anything from gentle reminders to take medication or support to administer them.
  • Mobility – Help when getting out and about, support with a walking aid and avoiding trip hazards.
  • Companionship – Popping in for a daily cup of tea or perhaps a weekly visit to the local shops to get your favourite groceries.
  • Household duties – Help with laundry, washing up, preparing meals and keeping your house tidy.

If over time your needs begin to change, you can be reassured that we will adapt your care package to suit this, meaning you’re cared for no matter what your circumstances are.

Live-in care for total peace of mind

Since 1989, we have specialised in live-in care for people of all ages, providing bespoke, alternative solutions to residential care. The crux of this type of care means that a carer will come to live with you in your home, providing total peace of mind for you and your loved ones.

The beauty of live-in care is that you are always in control of the type of care you receive and when. It may be that you have a spinal injury which means that you need help getting dressed in the morning but are able to tend to your personal care. Or it may be that you are living with Parkinson’s and require support throughout the day with taking medication and keeping the house tidy. We’ll be there to provide round-the-clock care delivered just how you prefer.

Similarly to visiting care, live-in care is completely interchangeable – so if you need more or slightly less support over time, we can adjust your care plan to suit your circumstances. And with carers selected by you, we can ensure that you’re matched with someone that suits your personality and interests.

Domiciliary care in Trowbridge

Remaining in the comfort and familiarity of your own home is often the most important factor when someone is considering care, and that’s exactly what our Trowbridge team can offer you. From helping you bake your favourite Victoria sponge cake to supporting you to get in and out of bed every day, domiciliary care enables individual care to fit around your lifestyle.

As one of the UK’s top providers for domiciliary care, we understand the importance of the practical and emotional support that having a carer can offer. We strive to ensure you are cared for in the best possible way by one of our friendly carers, who will get to know you and your preferences – including what your favourite TV programme is or how much milk you take in your tea.

Specialist dementia care

For those living with or supporting a loved one with dementia, it can be difficult to adjust to the various challenges that the condition brings. As experts in the field of dementia, our carers are adept in helping with confusion, mobility difficulties, memory loss and challenging behaviour, whilst enabling you to live independently in your own home.

As part of the Dementia Action Alliance, Helping Hands are committed to improving the quality of life for anyone that lives with dementia. We have specialist toolkits for you and your family, including tips for maintaining a healthy diet, visual planners and top tips for understanding the condition. Our priority is to provide reassurance that you or your loved one is in the best possible hands for living with dementia.

Elderly care centred around you

As time goes by, having a bit more support can be a likely option for many older adults. Yet this doesn’t mean that residential care is the only option. The Trowbridge team can offer anything from support with doing the laundry and preparing meals, to taking you to the Trowbridge Fitness and Friendship Centre for some gentle exercise and socialising.

We take into consideration your lifestyle and aim to keep you doing what you want to do when you want to do it.

Respite care for short-term breaks

Looking after a loved one is an extremely rewarding job, but it can be tiring both mentally and physically. It’s often difficult to take a break, but the Trowbridge team are here to ensure your loved one receives the same care you would deliver whilst you take a well-earned rest.

Our Branch Manager will meet with you and your loved one to discuss your care needs, reassuring you every step of the way. Even if it’s just a couple of hours that you require respite care, our team are here to provide the support and care you need.

Respite care is also suitable for a short-term solution after a hospital admission or if you need support attending a special event. We can plan everything in advance from the practical elements of when you take your prescribed medication, to the finer details of what you like to eat for breakfast.

Expert care from our dedicated carers in Trowbridge

From humble beginnings in Warwickshire 30 years ago, we have provided care to thousands of customers and continue to do so to the highest level. We’re proud to be the only home care provider endorsed as a Centre of Excellence and are committed to providing the very best person-centred care.

Our achievements our only possible because of the fantastic carers that we employ across England, Wales and the rest of the world. All we ask is that our carers are passionate, kind and motivated – we take care of the rest in our award-winning training programme that covers manual handling, health & safety, first aid, and much more. And it doesn’t stop there; our carers are supported by continuous training, as well as a team of clinical staff and highly proficient managers such as Adam.

Find out more about Trowbridge carers

If you’d like to discuss your home care options and set-up a meeting with Adam and his team, please get in touch with us. We’re here to take your call seven days a week.

You’re welcome to pop into our branch on Ashley Avenue in Bath. Alternatively, we can arrange to meet you at a place that suits you in Trowbridge or come to your home.

Call us on 01225560656 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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