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CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
Trustpilot
Industry leading carer training

Home care in Monmouth

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0160 049 8027

Lines open until 5:30 PM

Existing customer
0791 821 2826

Lines open until 7:00 PM

New customer
0160 049 8027

Lines open until 5:30 PM

Existing customer
0791 821 2826

Visiting and home care in Monmouth

Spending time in the beautiful Monmouth region you will know what the area offers, so it’s unsurprising that if you’re lucky enough to live there you wouldn’t want to leave your home to receive necessary care. Situated right on the English-Welsh border, Monmouth has much to recommend it, including the 800-year-old Monnow Bridge, the only fortified river bridge in Britain with its gate tower still standing, now a grade I listed building and pedestrianised.

We offer home care on both a visiting care and live-in care basis, meaning you will be able to select the service that is best for your needs, while we design a bespoke plan of care for you to encompass every aspect of your requirements and routines.

Quality care at home

From short term support to longer term visits and live-in care, our Monmouth team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Monmouth care team
Gabriella Saunders
Gabriella Saunders

Branch Care Manager

My roles and responsibilities as a branch manager are to ensure we are providing a safe and caring service. It is my responsibility to oversee...

Claire Garside
Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CIW Logo
Fully regulated by the CIW

Our Monmouth branch is fully regulated and accredited by the CIW

Find out more
Other areas we cover
Local updates
visiting care left
Care homes are not the only option

Homes aren’t just buildings – they’re places that hold special memories and where we feel...

Read more
live in care
Reclaiming my independence after a care home: Desiree starts driving again

For the lovely Desiree, who lives in Monmouthshire, leaving a care home and getting back...

Read more
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Branch information
Address

Helping Hands Monmouth,, Suite 6 Singleton Court Business Park, Wonastow Road, Monmouth, NP25 5JA

Show in maps Monmouth Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed