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Home care in Montgomery

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

Existing customer
01743 297021

Lines open until 5:30 PM

Existing customer
01743 297021

Visiting care and home care in Montgomery

Despite being small, Montgomery has certainly held its own over the centuries when faced with the threat of invasion. Its location on the Welsh borders and the site of a ford over the River Severn meant it was a site of strategic importance for many monarchs and needed to be fortified effectively. While we’re certainly no experts in historic conflicts, we do have an impressive history of our own and are experts at helping people to live their best lives possible in the homes they love, whether that’s a medieval castle or a modern bungalow. Since 1989 we’ve been delivering visiting and live-in care across England and Wales, and because we’re fully regulated by the Care Inspectorate Wales you can be confident in what we promise.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Montgomery team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Montgomery care team
Claire Ratcliffe
Claire Ratcliffe

Branch Care Manager

I have worked in healthcare for the past 17 years. My role is to make the experience of venturing into having support in your home...

CQC Logo
Fully regulated by the CQC

Our Montgomery branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High quality home care in Montgomery

Our home care across Wales is delivered by dedicated careworkers who know exactly how to help people remain as independent as possible. We promote your well-being through physical and emotional support matched to your requirements in your personalised support plan, which is flexible enough to alter if your needs do. Whether you need us for housework help, companionship or more complex support, we can be there little or often.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 live in care support

Live-in care is like having your toast with butter and jam. You don’t just get superb support but you get it around the clock! It’s like having your cake and eating it, the best of both worlds! By having someone living in your home, you get all the physical and emotional support you could possibly need, but you also get companionship whenever you want it and someone to keep you from feeling lonely. This isn’t just reassuring for you but for your loved ones too, no matter how near or far away they live.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Montgomery

Better than an agency because we’ve never been one! We’re a private home care company and the distinction matters because of the differences in our services. Agencies exist to match carers and customers who are on their books and charge you fees for doing so, but that’s where their involvement usually ends. We manage your entire care package from the moment you first get in touch and will continue to do so without the worry of any hidden fees or charges you weren’t expecting.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Montgomery

We give our carers the best possible beginning with us with an unrivalled onboarding process that ensures they have all the knowledge they’ll need to support our customers fully. Our industry-leading assessment and training programme will ensure that our carers are ready to go into our customers’ homes and because we have our own team of nursing professionals at Helping Hands you can be confident that our carers are as prepared as possible to come and support you at home.

Other areas we cover
FAQs

Home care can be an ideal solution for people who want to remain living independently while receiving extra help with daily life. Whether support is needed due to ageing, illness, disability or recovery after hospital treatment, home care offers a practical and reassuring alternative to residential care. At Helping Hands, we believe that staying in familiar surroundings can have a positive impact on emotional wellbeing and independence. Home care in Shrewsbury enables people to continue enjoying their routines, relationships and connection to the local area. Care is delivered on a one-to-one basis, ensuring personalised attention that respects dignity and choice. The Shrewsbury team take pride in supporting individuals to live safely and comfortably at home for as long as possible.

Home care costs in Shrewsbury vary depending on the amount and type of support required. Care can be arranged for as little as 30 minutes per week or extended to include live-in care for those needing constant assistance. Because every care plan is unique, pricing is tailored to reflect your specific needs.

Following a free care assessment, the team will explain your options clearly and provide a breakdown of costs. Helping Hands are committed to transparency and flexibility, ensuring you receive high-quality care that fits both your needs and circumstances. The Shrewsbury team are always available to talk through pricing and help you understand what is included.

Absolutely. One of the main benefits of home care is its flexibility. Needs can change, and your care plan will always adapt to reflect this. Whether you require additional support following an illness or wish to reduce visits when you become more independent, changes can be made quickly.

The Shrewsbury team will review your care regularly and make any necessary adjustments. This ensures your support remains relevant, effective and centred around your wellbeing.

Helping Hands aim to start care as quickly as possible, often within 72 hours of your initial enquiry if care is urgent. The first step is a free care assessment with a local care manager in Shrewsbury, carried out in your home.

This assessment allows time to discuss your needs, preferences and daily routines in detail. Once everything has been agreed, the team will arrange a suitable start date and begin putting your care plan into action.

Getting started is simple. A call to the customer support team will arrange your free care assessment. During this visit, your care manager will listen carefully to your requirements and answer any questions you may have.

If you decide to proceed, we’ll match you with carers who are well suited to your needs and personality. Care will then begin in your own home, providing reassurance, practical help and ongoing support.

Yes. All carers are directly employed, fully trained and thoroughly vetted. They are insured and bonded as standard, ensuring peace of mind for customers and their families. The team place great importance on professionalism, safety and trust.

If your regular carer is unavailable, an alternative carer will be arranged. Every effort is made to maintain consistent visit times, ensuring minimal disruption to your routine.

Branch information
Address

Helping Hands Shrewsbury, 2 Park Plaza, Battlefield Enterprise Park, Shrewsbury, SY1 3AF

Show in maps Montgomery Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed