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Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in care and visiting home care in Telford

Named after the legendary road builder, civil engineer and architect Thomas Telford, Telford is perhaps most recognised for being the home of the long-standing industrial landmark, The Iron Bridge. A town that is rich with British history, Telford is now home to one of the UK’s leading home care providers – Helping Hands.

With a dedicated team of carers supporting families across Telford, Shrewsbury, Albrighton, Hanwood, High Ercall and the surrounding areas, we’re here to provide a personalised package of care that supports you or your loved one to remain safe and independent at home.

Meet Monica, our Area Care Manager

"Hello, I’m Monica. I have lived and worked in Wolverhampton for over 15 years and so have a great knowledge of the area and branches that I manage. The quality of care provided by Helping Hands branches is invaluable, and so personalised. This ensures we meet the needs of every single customer which is of paramount importance to me and my team. In my spare time I enjoy reading, spending time with my family and going on exotic holidays!"

Visiting home care tailored to you in Telford

Here at Helping Hands, we’ve been supporting people across the UK to live independently at home for over 30 years – and now we’re here to help you do the same. Whether you are living in your more senior years and you would like some support with getting out into the local community, or you are living with a complex condition that requires more intensive support throughout the day, the team are on hand to give you the support you need to remain safe, comfortable and independent in your home.

We understand that everybody has their own individual needs and preferences – regardless of the condition they are living with. Here at Helping Hands, we celebrate your individuality and encourage you to make the most out of every day. That’s why our Telford team will work closely with you to build a personalised support plan that is focused entirely around you and your needs.

And with experience supporting conditions ranging from dementia and multiple sclerosis to mental health and cerebral palsy, our Telford team have the knowledge and expertise to provide you with only the best level of visiting care. Whether you need visits that are little and often to help you with your household chores or more clinical support including PEG feeding and stroke aftercare – we’re here to help.

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I’m amazed, David (my husband) has not been so settled in well over three years and it’s all down to the continuity of care that Helping Hands have provided for us.

A Helping Hands customer

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Live-in care for round-the-clock support

Acknowledging the need for more intensive support for you or your loved one can be unnerving for all involved, especially if you don’t want to give up the home you’ve known and loved for so many years. But that’s exactly why the team provide bespoke live-in care packages – so that you have the round-the-clock support you need without having to make any compromises to your current routine or independence.

Here at Helping Hands, we believe that care is so much more than providing just practical support, but your mental wellbeing is important to us too. With you at the heart of our service, we’ll find a live-in carer that shares many of your hobbies and interests with you; so if you’re a former vet, we’ll find a carer that has worked with animals too.

Domiciliary care in Telford

Domiciliary care from the team puts the flexibility and control of your care exactly where it should be – in your hands. We’ll work closely with you to build a personalised care plan that focuses entirely around you and your needs, so you can receive the support you need in the place you know best.

Although domiciliary care is commonly associated with elderly care, we support anybody who needs it from the age of 18 all the way up to 100 and beyond. So if you’re starting university and would like some support around campus, or you’re working full-time but could do with some extra help with getting to and from work, the team are here to help in any way you need them to.

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I enjoy the variety each day that care work brings. Each customer is different and I enjoy getting to know them. It’s also a lovely feeling, knowing that people appreciate what you do.

Gail, a carer

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One-to-one dementia care for you and your loved ones

With over 850,000 people living with dementia in the UK, the need for straight-forward access to information and support is only becoming more and more important. And as one of the UK’s leading dementia care specialists, we’re here to ensure that you and your loved ones have that access and are receiving the support you need to enable you to live well with dementia.

There are over 100 variants of dementia, but no two people are affected in the same way. With dementia, familiarity is key; that’s why the team will work closely with you and your loved ones to provide a care package that is entirely unique to you, allowing you to feel safe in your home whilst still receiving the dedicated support you need.

Elderly care to give you peace of mind

Whether you are reaching your elderly years, or you have a loved one that is and you are concerned for their wellbeing, the team provide dedicated elderly care packages that give you the support you need without making any compromises to your independence.

You may be feeling a little slower than you used to be and would like some support with your household chores, or perhaps your partner has been diagnosed with a progressive condition and you are unable to give them the full-time care they need. Whatever it is, our Telford team are here to help.

Respite care for as long as you need it

If you’re a caregiver for a loved one, taking some time out for some rest and recuperation is vital – but that doesn’t mean that your loved one has to forego the high-quality care that they are so accustomed to. With bespoke respite care packages from our Telford team, we’ll work with you to provide the high level of care you need, for as long as you need it.

Whether you are due to go home following a spell in hospital but you would like some extra help on your road to recovery, or your relative is getting married and you would like to celebrate the day with them but you don’t feel safe without any support, we can put a swift package of care in place to ensure that you have person-centred care that is ready for you when you need it.

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Award-winning training for our Telford carers

Helping Hands was founded by Mary Lee in 1989 to enable those who needed some extra support to remain safe and independent in the comfort of their own homes. Thirty years later, we’re proud to still be providing the same level of outstanding care to thousands of families across England and Wales – but it wouldn’t be possible without the commitment of our carers. As a company that was built on a foundation of family values, it’s incredibly important to us that our customers receive more than just care – they have friendship. Our carers exemplify this, and we are so proud to have them as part of our team.

Following a stringent recruitment process, each of our carers complete a comprehensive training course that includes modules such as moving and handling, dementia care and safeguarding, as well as receiving full background checks such as Disclosure Barring Service (DBS) screenings.

And thanks to the commitment of our carers, support staff and management teams, we are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

Areas across Telford that we cover:

Telford High Ercall Albrighton
Hanwood Shrewsbury

Find out more about care in Telford

If you’re looking for care for you or your loved one and would like to find out more from the team, please call us. Our phone lines are open seven days a week.

Alternatively, if you’d prefer to meet face-to-face, just let us know a time and a place of somewhere that is convenient for you and we’ll be more than happy to come to you – whether that’s a local coffee shop or your front room.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 9:30 AM - 6:00 PM


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