At Helping Hands, we’ve been providing respite support and other forms of dedicated, expert home care to customers across England and Wales since 1989. With that level of experience in the care industry, it’s safe to say we know how to provide people with care that helps them to live more independently, confidently and comfortably in the familiar surroundings of their own homes. Our home care focuses on giving our customers with the best possible quality of life by allowing them to stay in the home that they love and spend more time doing the things they enjoy without having to stress about who will look after them and their homes.
Respite care from Helping Hands is perfect for when you or your loved one find yourself unexpectedly needing short-term support. It might be that you’ve experienced a medical setback and aren’t able to perform your normal tasks and routines, or your regular carer has suddenly become unavailable and you need someone to cover them at short notice. Whatever your reasons for requiring care in a pinch, we’re generally able to provide you with one of our superb carers within 24 hours of your call, ensuring you’re never left feeling isolated or unsupported.
When you choose Helping Hands, you’ll receive a respite care plan that is fully tailored to your specific needs and preferences. We know that you’ll like things to be done in a certain way around your home, particularly if you have a regular carer who normally takes care of you, so we’ll take the time to understand your wishes and our care experts will provide you with a package of respite care that is completely suited to you. Our Telford care team are highly trained to support people with a wide range of needs, no matter how straightforward or complex, so whether you need specialist care for a particular medical condition or simply require an extra pair of hands around your home for a few hours a week, we’ll have the perfect respite care plan for you.
We’re extremely proud of our wonderful team of carers in Telford – they truly are our most valuable asset, and they go above and beyond every day to ensure our customers are always receiving the exceptional care that they’ve come to expect from Helping Hands. All our carers have been specifically recruited for their empathetic, dedicated approach to their roles, and have undergone thorough background checks so that we can be completely confident that they’re a perfect match for us and for you.
When they start with us, every carer is enrolled in our award-winning training programme and will continue to participate in regular refresher courses so that they’re always up to date with the latest industry standards and best care practices. We’re also fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW), so you can have total peace of mind about our commitment to only the highest standards of care across the board.
If you’d like further information about our respite support in Telford and the surrounding area, please get in touch with our friendly customer support team today. Alternatively, you can contact us via our website to organise a callback at a time that suits you.