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Your nearest branch: Shrewsbury
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
01743 297021
Your nearest branch: Shrewsbury
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
01743 297021

Visiting care and home care in Oswestry

Our Oswestry care team comprises a wonderful group of carers who are passionate about making a difference to the lives of others. We’re able to provide a wide range of care services to people with varying support needs, ranging from a bit of friendly companionship to complex dementia care. We offer home care on both a visiting care and live-in care basis, and can adapt your support according to your changing needs.

We’re also independently regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW), so you can be confident that all of our care services are being reviewed and monitored for excellence and compliance.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Oswestry

Our carers provide a wide range of support across Oswestry, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Oswestry
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Oswestry

    While we do not have a physical branch in Oswestry, care in the area is coordinated by our Shrewsbury branch, working with carers who support people across the local community.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Nic Harding
    Nic Harding

    Area Care Manager

    Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

    More about Nic Harding
    Claire Ratcliffe
    Claire Ratcliffe

    Branch Care Manager

    I have worked in healthcare for the past 17 years. My role is to make the experience of venturing into having support in your home...

    More about Claire Ratcliffe
    CQC Logo
    Fully regulated care supporting Oswestry

    Care services supporting families in Oswestry are delivered by our Shrewsbury branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Oswestry

    When you’re seeking home care, you want to be certain you’re not only getting the very best value for your money, but also that you’re partnering with a care provider you can fully trust. At Helping Hands, we’re committed to ensuring every aspect of our care is as exceptional as you deserve, by providing a bespoke service that truly fits your needs and preferences. From your very first phone call to our friendly team, we’ll place you at the centre of every decision that’s taken regarding your care, so that you receive a service that’s completely tailored to you. We’ll then continue to monitor your needs and circumstances so that we can make relevant changes and updates to your support accordingly.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    With live-in care, you’ll benefit from having one of our wonderful carers come to live with you in your home and provide full-time, round-the-clock support. A live-in carer ensures you never have to worry about being all alone in a crisis, as you’ll have an expert carer alongside you to help out. It’s also a great option for loved ones who want peace of mind about their family member’s physical and mental well-being while they’re apart. A live-in carer can assist around the home in just about any way you need – from discreet personal care and mobility support, to doing the housework and picking up the weekly shopping.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Oswestry

    Helping Hands aren’t a care agency, but rather are a private care provider. This means that when you partner with us for home care, you can be confident of a number of assurances we can offer which you won’t get with most agencies. For instance, we employ every single one of our carers directly, rather than using third parties, so you know your carers will have been recruited, vetted and trained by us and are benefitting from being permanent employees of the UK’s most widely-trusted home care provider. Our passion for looking after people extends to all of our carers – we want to make sure they feel valued and recognised, and are empowered to support you as best as possible.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Oswestry

    We’re extremely proud of our wonderful carers in Oswestry, who are truly exceptional at what they do. We only hire carers who are dedicated to their roles, and who possess a kind, compassionate personality, and every candidate must undergo a series of rigorous background checks before starting with us. Then, when they join, we provide every new carer with our industry-leading carer training, which covers a range of modules including specialist dementia care, mobility support, medication, moving and handling, and so much more. This initial four-day training programme is supplemented by regular refresher courses to ensure each carer’s knowledge and skillset is kept up to date with the latest care industry standards and best practices.

    Supporting communities across Oswestry

    Our carers provide home care in Oswestry and nearby areas including these locations.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01743 403611
    Branch information
    Address

    Helping Hands Shrewsbury, 2 Park Plaza, Battlefield Enterprise Park, Oswestry, SY1 3AF

    Show in maps Oswestry Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed