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Your nearest branch: Shrewsbury
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Existing customer
01743 297021
Your nearest branch: Shrewsbury
Speak to our team today

Lines are currently closed

Existing customer
01743 297021

Visiting care and home care in Oswestry

Our Oswestry care team comprises a wonderful group of carers who are passionate about making a difference to the lives of others. We’re able to provide a wide range of care services to people with varying support needs, ranging from a bit of friendly companionship to complex dementia care. We offer home care on both a visiting care and live-in care basis, and can adapt your support according to your changing needs.

We’re also independently regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW), so you can be confident that all of our care services are being reviewed and monitored for excellence and compliance.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Oswestry

Our carers provide a wide range of support across Oswestry, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Oswestry
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Oswestry

    While we do not have a physical branch in Oswestry, care in the area is coordinated by our Shrewsbury branch, working with carers who support people across the local community.

    Claire Ratcliffe
    Claire Ratcliffe

    Branch Care Manager

    I have worked in healthcare for the past 17 years. My role is to make the experience of venturing into having support in your home...

    More about Claire Ratcliffe
    Nic Harding
    Nic Harding

    Area Care Manager

    Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

    More about Nic Harding
    George Sandhu
    George Sandhu

    Head of Operations

    George is the Head of Operations at Shrewsbury.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    CQC Logo
    Fully regulated care supporting Oswestry

    Care services supporting families in Oswestry are delivered by our Shrewsbury branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Oswestry

    When you’re seeking home care, you want to be certain you’re not only getting the very best value for your money, but also that you’re partnering with a care provider you can fully trust. At Helping Hands, we’re committed to ensuring every aspect of our care is as exceptional as you deserve, by providing a bespoke service that truly fits your needs and preferences. From your very first phone call to our friendly team, we’ll place you at the centre of every decision that’s taken regarding your care, so that you receive a service that’s completely tailored to you. We’ll then continue to monitor your needs and circumstances so that we can make relevant changes and updates to your support accordingly.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    With live-in care, you’ll benefit from having one of our wonderful carers come to live with you in your home and provide full-time, round-the-clock support. A live-in carer ensures you never have to worry about being all alone in a crisis, as you’ll have an expert carer alongside you to help out. It’s also a great option for loved ones who want peace of mind about their family member’s physical and mental well-being while they’re apart. A live-in carer can assist around the home in just about any way you need – from discreet personal care and mobility support, to doing the housework and picking up the weekly shopping.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Oswestry

    Helping Hands aren’t a care agency, but rather are a private care provider. This means that when you partner with us for home care, you can be confident of a number of assurances we can offer which you won’t get with most agencies. For instance, we employ every single one of our carers directly, rather than using third parties, so you know your carers will have been recruited, vetted and trained by us and are benefitting from being permanent employees of the UK’s most widely-trusted home care provider. Our passion for looking after people extends to all of our carers – we want to make sure they feel valued and recognised, and are empowered to support you as best as possible.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Oswestry

    We’re extremely proud of our wonderful carers in Oswestry, who are truly exceptional at what they do. We only hire carers who are dedicated to their roles, and who possess a kind, compassionate personality, and every candidate must undergo a series of rigorous background checks before starting with us. Then, when they join, we provide every new carer with our industry-leading carer training, which covers a range of modules including specialist dementia care, mobility support, medication, moving and handling, and so much more. This initial four-day training programme is supplemented by regular refresher courses to ensure each carer’s knowledge and skillset is kept up to date with the latest care industry standards and best practices.

    Supporting communities across Oswestry

    Our carers provide home care in Oswestry and nearby areas including these locations.

    FAQs

    Home care in Oswestry is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Oswestry depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Oswestry.

    Home care in Oswestry can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Oswestry, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01743 403611
    Branch information
    Address

    Helping Hands Shrewsbury, 2 Park Plaza, Battlefield Enterprise Park, Oswestry, SY1 3AF

    Show in maps Oswestry Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed