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Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in and visiting home care to suit you

A market town that was the birthplace to Charles Darwin, Shrewsbury is a mix of the very old and very new. The old is represented by 660 listed buildings, Shrewsbury Abbey that was founded in 1083 and a largely unspoiled medieval street plan. The new? Well, that would be the addition of one of the UK’s leading home care providers – Helping Hands.

Covering areas such as Shrewsbury, Albrighton, Hanwood, Shawbury, Clive, High Ercall, Baschurch and the surrounding areas, our expert team of Helping Hands carers are here to give you the support you need to remain safe and independent in the comfort of your own home.

Meet Anna Laube, our Branch Manager

"Hi, I’m Anna. I’m the Branch Manager here in Shrewsbury. I believe that it’s always important to keep in regular contact with our customers and carers, ensuring that the care we offer is of the highest standard and to make changes when they’re needed."

Home care in Shrewsbury to support your independence

Since our inception in 1989, we have supported thousands of families across the UK to remain in the comfort of their own homes, enabling them to live their lives entirely on their terms. And now we’re here to help you do the same. Whether you are living with a complex condition and need intensive support throughout the day and night, or you are living alone and simply need a helping hand in your elderly years – Anna and her team are here to support you so that you can live independently in your home.

No two people are the same, and everybody – regardless of their condition – has their own individual needs and preferences. Here at Helping Hands we celebrate this, which is why our Shrewsbury team will work closely with you to build a personalised care plan that is centred entirely around you.

With experience in conditions such as multiple sclerosis, dementia, acquired brain injuries and mental health, our team have the knowledge and expertise to provide the right support for you. Whether you need 30-minute visits to help you hang your washing on the line or more complex support for clinical conditions such as PEG feeding and catheter management, we are here to help.

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I’m amazed, David (my husband) has not been so settled in well over three years and it’s all down to the continuity of care that Helping Hands have provided for us.

A Helping Hands customer

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Live-in care that is focused on you

Arranging more intensive support for you or your loved one can often be an unsettling time, especially if residential care isn’t your ideal preference. But with live-in care from Anna and her team, you’ll receive round-the-clock assistance as well as a detailed support plan that is tailored to you and your needs. What’s more, you don’t even have to worry about packing any boxes, because your carer will live with you in your home.

Our aim is not only to give you practical support, but to support you with your mental wellbeing too. With you at the very heart of our service, we’ll find a carer that shares similar hobbies and interests with you – so if you enjoy a morning walk around The Quarry or going to language classes at The Hive, your carer will be there enjoying it with you.

With live-in care from our Shrewsbury team, we make sure that your independence is at the forefront of what we do, and you will be treated not just as our customer, but as our family. Our Live-in Care Manager for the West region, Joanne Broderick, says: “I am very passionate about customers receiving the best quality care possible. For me, I always think whether this would be right for my own family member, and I am incredibly committed to ensuring that we deliver the finest quality home care with compassionate, qualified, experienced carers.”

Domiciliary care for your peace of mind

It goes without saying that flexibility and control over your own care are paramount, which is why Anna and her team can provide the perfect care package so that you have minimal disruption to your usual routine.

Domiciliary care doesn’t only apply to elderly care; we support anybody who needs some extra help from the age of 18 all the way up to 100 and beyond. So, if you need support with your mobility while you are getting to and from work or you would like someone to help you prepare your meals, Anna and her team are here for you.

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I enjoy the variety each day that care work brings. Each customer is different and I enjoy getting to know them. It’s also a lovely feeling, knowing that people appreciate what you do.

Gail, a carer

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Specialist dementia care in Shrewsbury

With over 850,000 people in the UK living with dementia, it’s more important than ever that families affected by the condition have straight-forward access to the expert information and support that is available to them. As one of the UK’s leading dementia care specialists, we’re here to provide you with the care and support that you need so that you and your family can continue to live well with dementia.

There are many variants of dementia, and no two people are affected in the same way. With specialist support from Anna and her team, we’re here to help you with anything from communication and treatments through to preparing the right meals.

The time following a dementia diagnosis can be unnerving and distressing for all involved, which is why our Shrewsbury team are here to alleviate your worries and provide a dedicated care plan that is entirely focused on you and the support that you need.

Elderly care to keep you independent at home

Growing older can often bring about its challenges; you may need some support with getting dressed and ready for the day, or perhaps you’ve been diagnosed with a progressive condition and your partner can no longer support you like they used to. Whatever it is that you need, our Shrewsbury team are here to provide a bespoke home care package that is designed to keep you safe and independent at home.

Respite care for short-term breaks

Having a little rest and recuperation for yourself when you’re caring for a loved one is vital, but that doesn’t mean that your loved one has to compromise on their care or go without it. With bespoke respite packages from our Shrewsbury team, we’re here to help you or your loved one with the support you need, for as long as you need it.

Respite care is available for a number of instances; whether you are due to be discharged from hospital and would like some support while you rebuild your independence, or perhaps you want to go across to Wales for the weekend with your family but would like some extra support while you’re away from home. Whatever it is you need, we can arrange a swift and personalised respite care package to support you when you need it – often within as little as 24 hours’ notice.

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Award-winning training for our Shrewsbury carers

We’re proud to be one of the leading care providers in the UK, but we wouldn’t be where we are today if it wasn’t for the commitment of our wonderful carers. As a family-run business with family-values at its heart, it’s important to us that our customers don’t just receive care – they have companionship. Our carers exemplify this, and we are incredibly proud of each and every one of them.

What’s more, each of our carers are fully trained in manual handling, health & safety, equality & diversity, dementia, medication support and many more, as well as receiving full background checks such as Disclosure Barring Service (DBS) screenings.

Here at Helping Hands, we are the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).

Areas across Shrewsbury that we cover:

Shrewsbury Shawbury Clive
High Ercall Baschurch

Find out more about care in Shrewsbury

If you’re looking for more support at home and would like to find out more from Anna and her team about how they can help you, please call us. We’re here to take your call seven days a week.

If you’d prefer to meet face-to-face, please come and visit our branch at 73 Mardol. Or if you’d prefer for us to come to you, we’ll be happy to meet you for a coffee either at your local café or your kitchen table.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 9:30 AM - 6:00 PM


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