What North West palliative care services are available?
Palliative care is offered when you are living with a terminal or life-limiting condition and focusses on your comfort once potential cures have been exhausted. Palliative care doesn’t mean you’re about to die; in fact, many people receive palliative care for a long time before they approach the end of their life. Palliative care in the North West used to be given in hospitals, nursing homes or hospices exclusively, however more and more people are now choosing to remain in their own homes for palliative care.
How to arrange palliative care in the North West
You can contact us via our website or give our friendly customer care team a call, seven days a week.
Contact usSupporting people living in North West
While we do not have a physical branch in North West, care in the area is coordinated by our Nantwich branch, working with carers who support people across the local community.
Hannah Crompton
Branch Care Manager
I have worked within the care sector for over 20 years, I have worked closley with Adults with learning disabilities and the elderly, my career...
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End of life care options in the North West
As you progress along your palliative care journey you will respond to certain treatments better than others, and your wider healthcare team will look to adapt your medications accordingly. However, one thing that will remain constant is the dedication of your palliative carers as they support you in your own home. Our care packages provide reliable and constant support, on both a visiting and live-in basis, while being flexible enough to change as your needs do. We won’t just support you to come to terms with what’s happening in your life though, we’ll also be an emotional support network for your loved ones as they deal with the changes that are occurring.

Why choose our North West palliative care team?
Choosing palliative care from Helping Hands’ local home care in the North West team means you’ll always receive exemplary levels of care in your own home. Our carers will support you as much or as little as you need them, from a few hours a week to round-the-clock care, meaning you don’t need to move out and go to a hospice or care home. This means you can keep your loved ones and pets around you until the very end, and by staying in familiar surroundings you’ll benefit emotionally, as well as physically. Our carers come to us with a variety of skills and experience; some have been carers for years whereas some are new to the profession. We support all of our carers to become the very best they can be, learning new ways of caring for people while staying true to our shared ethos for delivering the best possible care. Ultimately, because we’re fully regulated by the Care Quality Commission across the North West, you and your loved ones can be confident in our consistent standards of care delivery.
You can contact us via our website or give our friendly customer care team a call, seven days a week. The best way to learn more though is to pop into your local branch in the North West and meet the care team, and you can find your closest one here.
Contact usFAQs
Palliative home care supports people with a life-limiting or terminal illness to stay comfortable in their own North West home. Helping Hands carers provide personal care, daily help and companionship, working alongside your GP, district nurses and hospice team.
Palliative care can begin at any stage of a serious illness and focuses on comfort and quality of life. End-of-life care is the support given in the final weeks or days. We can provide both at home in North West.
Practical and personal support: washing and dressing, help with eating and drinking, mobility, medication prompting, and emotional support and companionship for the person and their family.
Yes. Our North West carers complement the clinical care from district nurses, GPs and hospice teams, covering the personal and daily support that lets someone stay at home.
Yes. We offer visiting, overnight and live-in palliative care in North West so support can be increased quickly as needs change.
Yes, our North West care is regulated by the Care Quality Commission (CQC), delivered by trained, DBS-checked carers.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |