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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.

5 out of 5 stars from 2 reviews


With our home care team in Nantwich, you can find the support you or your loved one needs to remain at home living independently, with the help of unparalleled, industry-leading support. With comprehensive, ongoing training and Care Quality Commission (CQC) regulation, we ensure our carers adhere to best practice so that you can receive support from a provider you can depend on to care for your loved one with the dignity, compassion and expertise they deserve.

Providing person-centred home care support to families throughout Nantwich, Crewe, Acton, Shavington, Worleston, Haslington, Leighton and the surrounding areas, our team of friendly and professional carers are here to support you in whichever way you need.

This branch covers where you need care:

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To learn more about how we can help call

01270861718 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Nantwich, 56 Hospital Street, Nantwich, Cheshire, CW5 5RP (see on maps)

Live-in care and visiting care tailored to you

Although it is famed for its listed buildings dating back to the Tudor and Georgian times, Nantwich is now known for its bustling town centre and farmer’s market. Nicknamed ‘The Dabbers’, Nantwich Town Football Club are grounded in the town centre, alongside the UK’s leading home care provider, Helping Hands.

From 30 minute check-ins on a weekly basis. to around the clock support, our Nantwich team provides both hourly visiting carers and live-in carers to provide the additional support you need to maintain a safe and fulfilling routine at home. Whether you need help getting around your local community, keeping on top of housework, or clinical support for a complex condition, there is a Helping Hands carer well-equipped to provide the assistance you need.

Meet the team

Sue Edge

Meet Sue Edge, our Area Care Manager, Nantwich

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a carer around 20 years ago. I quickly progressed to a senior carer, a care coordinator, team leader and then registered branch manager. I followed a career in care after looking after my mum who had a brain hemorrhage and a stroke at 43. Care fitted in around my young family and I gained great job satisfaction knowing I had made a difference to somebody's day. As my family grew up, I was able to develop my skills and progress through the company. I joined Helping Hands in 2019 as the Registered Branch Manager at the Wirral branch and moved to my current role in January 2022. I enjoy spending time with my friends, walking the dog and watching my son play football - much to his embarrassment!
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Michelle Burke

Michelle Burke

Head of Live-in Care, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia Care

Other services we provide at this branch

Visiting care to support you at home

Here at Helping Hands, we’re fully aware of the importance of remaining safe and independent in the comfort of your own home, and our aim is to enable you to do just that. With compassion and understanding at the heart of everything our carers do, we’re here to provide the home care support you need when you need it.

Whether you need a helping hand with your mobility, assistance with medication or just a friendly face to enjoy your morning brew with, our home care team are here to support you and your loved ones. You might just need a 30-minute drop-in once a week, or more intensive support for a progressive condition such as dementia; our Nantwich team will work with you to deliver a bespoke care plan that is built entirely around you and your needs.

Nantwich live-in care for round-the-clock-support

Live-in care does exactly what it says on the tin; it provides round-the-clock care in the comfort of your own home. Whether you live on your own, with your partner or with your beloved four-legged friend, your live-in carer will be there to assist you whenever you need them, so that you can stay in the place you know best.

You might fancy a trip to the Barony Park with your canine companion, or an afternoon at Weaver Stadium watching the football. Nonetheless, your live-in carer will be there with you as a supporter and as a friend.

Our live-in care packages are completely bespoke, built entirely for and by you. With no restrictions on visitors and no set meal times, the control of your care is in your hands.

Domiciliary care to support you in Nantwich

You may be living with a progressive condition and starting to feel as though you need a little help around the house, or perhaps you’ve recently had an operation and need support getting back on your feet. Whatever it is, your independence is imperative, that’s why we’re here to provide the support you need so that you can get back on track in your own home and community.

Whether you need a 30-minute visit a couple of days a week to help you walk the dog or more intensive, personal care, the Nantwich team are only a phone call away.

Specialist dementia care from our Nantwich team

With over 100 different forms of dementia and varying signs and symptoms with each condition, we’re fully aware of the uncertainties and anxieties that can follow a diagnosis, including cost of care. And with over 30 years’ experience, you can rest assured our Nantwich dementia care team are here to provide dedicated support for you or your loved ones throughout this difficult journey.

From giving you and your family advice on how to communicate with your loved ones, to supporting you at medical appointments and doctor visits, our expert carers are here to help you every step of the way. All of our carers complete specialist dementia training, covering many variants of the condition, including Lewy bodies, Alzheimer’s, Pick’s disease and vascular dementia, so they have the knowledge and experience needed to provide the very best level of care.

Elderly care to support your independence

As we age, we typically find more difficulty in the things that we used to do fairly easily. Whether your mobility isn’t quite what it was, you’re struggling to keep on top of the house work, or you’re living alone and would like a friendly face to catch up on The Chase with, our Nantwich team are here to give you the care and companionship that you or your loved one needs.

The team will work with you and your family to provide a personalised care plan that enables you to continue loving and living in your home comforts.

Respite care for your short-term support

You might be preparing to come home after a short spell in hospital, or perhaps you and your partner would like to go on holiday, and you’d like some extra support so that you can enjoy the break together. The team can build a bespoke respite support plan that supports you and your loved ones in whichever way you need, whether it’s for three days or three weeks.

We’re fully aware that emergencies can happen and care needs can change quickly. Nonetheless, our Nantwich team are able to put an immediate package of care in place that covers everything you need, quickly and efficiently. More often than not, you’ll receive a carer within 24 hours of your initial enquiry.

Fully-trained live-in carers to support you in Nantwich

We’ve been providing industry-leading home care services for over 30 years, and we would never have reached this milestone if it wasn’t for the work of our wonderful carers and staff. They’re expertly trained, fully-qualified and genuinely compassionate carers, and we’re extremely proud of each and every one of them.

On top of this, all of our carers go through a stringent recruitment process, including a full background check, such as Disclosing Barring Service (DBS) screenings, taking the stress and paperwork out of your hands.

All personal care services are provided by our Care Quality Commission (CQC) registered office Helping Hands West Manchester. We’re also the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as a founding member of the United Kingdom Home Care Association (UKHCA).

Find out more about live-care in Nantwich

If you’d like to speak with our Nantwich care team to find out more about how we can help you. We’re here to take your call seven days a week.

Alternatively, if you’d like to meet in person, we’d love to sit down with you over a cup of tea either at our branch, your local Costa Coffee or in your front room.

Call us on 01270861718 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Nantwich to ensure our customers receive the best possible live in and home care service.

5 out of 5 stars, from 2 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 9 reviews

Our credentials

Our Nantwich branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Nantwich, 56 Hospital Street, Nantwich, Cheshire, CW5 5RP Show on Map

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