Paignton was a small fishing and farming village until the 19th century, when in 1837 a new harbour was constructed. The modern spelling, Paignton, first appeared around the same time, after being previously written Peynton, Payngton and Paington, and in the Domesday Book of 1086 as Peintone.
With a rich history all of our own, Helping Hands also respect and appreciate the heritage of the locations we establish ourselves in and with our visiting and live-in care services we can cater for anyone who needs our support.
Quality care provided in your own home
Home care from our Paignton team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,600+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
My responsibilities are to manage the day-to-day running of the branch. I access customers' needs and I set up care packages, while overseeing schedules to ensure customers have continuity of care and make sure person-centred care is always delivered - making sure everything is compliant. In short, I am the one accountable for the smooth running of the Torquay branch.
The things I enjoy most about my role is knowing my team and customers, and interacting with them. I enjoy receiving outstanding feedback from our customers about the care they have received.
I have been a carer myself, and often share this with new carers joining the team. I still love delivering care.
In my spare time, I love knitting, crochet and baking, and quite often treat the branch staff to
Regional Care Director, South West
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Paignton to ensure our customers receive the best possible live in and home care service.
With our visiting care service, you get regular, pre-planned visits from our compassionate carers, starting from just 30 minutes per week. Whether you need help with personal care, housework, meal preparation, medication, mobility or getting out and about into the community, we can do this with you and so much more, meaning you get to live your best life possible in the home you love.
Paignton live-in care
With our live-in care service, you and your loved ones get the added reassurance of your never being at home on your own, as your carer will reside with you around the clock. Perhaps you enjoy getting out into your local community but haven’t had the confidence to do so recently, but with support from our carers you can do just that. Whether you have complex or mild care needs, your compassionate carer will care for you expertly in the comfort of your own home.
Better than a care agency in Paignton
Our carers mean the world to us so we look after them the way only a private home care company would, by employing them directly and ensuring they are always supported. That way, they have the passion to look after our customers to the very highest standards, which is why we’re better than an agency. Our customers also get the benefits of us not being an agency as you get happy, motivated carers and a clear, easy to follow pricing structure at all times.
Tailored domiciliary care
Our fully regulated domiciliary care service means you’ll receive the highest quality care at home from compassionate and dedicated carers who go above and beyond to ensure their customers are happy and comfortable. We’ve been the homecare specialists to trust since 1989 and now we offer care at home across the whole of England and Wales, tailored around you and your routines so you’re always kept at the centre of your own care journey.
Experienced dementia care at home
Remaining in the home you love when you’ve been diagnosed with dementia can have benefits beyond physical wellbeing, as being amongst familiar surroundings can help to reduce anxiety and confusion for someone living with dementia. Our incredible dementia carers can come to your home as often as you need to ensure that you get to live your very best life possible.
Respite care for short-term support
You may be recovering from an illness or accident or perhaps just need some short-term support, but whatever the circumstances, even in an emergency, we can get usually get care to you within 24 hours. Whether your regular carer needs to take a break, or your family are going on holiday, we can offer expert short-term respite care support that will focus on you and your needs completely.
Elderly care for extra support
There’s no need to struggle at home with daily tasks that may have become more difficult than they used to. With elderly care from Helping Hands, we can support you to live your best quality of life possible while remaining in the home you love. We can undertake vacuuming, preparing meals, help you to take a shower safely and so much more, meaning you get to relax at home while we make you a cup of tea.
Fully trained carers in Paignton
Our carers are amongst the best in the industry, because we’re very careful to only select people who share our ethos to join us, meaning that our customers always get the highest quality home care within their own homes. Our compassionate and empathetic carers are well-trained from when they join us and then get the opportunity to develop their skills whenever they wish and thanks to our full regulation by the Care Quality Commission we are the company to trust for yours or your loved ones’ care.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.