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CQC & CIW Regulated
Receive care in 24 hours
4.5 Star Rating
Rated Excellent on
Trustpilot
Industry leading carer training

Home care in Pontefract

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0192 488 3819

Lines open at 8:30 AM today

Existing customer
0192 467 9346

Lines open until 7:00 PM

New customer
0192 488 3819

Lines open at 8:30 AM today

Existing customer
0192 467 9346

Visiting care and home care in Pontefract

Once known as the Key to the North, Pontefract is now a thriving market town and home to the UK’s number one home care company, Helping Hands.

Caring for areas such as Featherstone, Darrington, Knottingley, Ackton, East Hardwick and the surrounding areas, the team are here to support the Pontefract community.

Our team of expert carers have gone through award-winning training and are available from as little as 30-minutes per week, through to several overnight stays. From elderly care through to palliative care, our comprehensive training programme ensures all of our Pontefract carers are experienced and confident to deal with all aspects of care, giving you peace of mind.

Quality care at home

From short term support to longer term visits and live-in care, our Pontefract team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Pontefract care team
Maggie Smith
Maggie Smith

Branch Care Manager

I have worked with Helping Hands for nearly five years, starting as a carer and progressing to Branch Manager in January 2024. With experience in...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Pontefract branch is fully regulated and accredited by the CQC

Find out more
Other areas we cover
Branch information
Address

Helping Hands Wakefield, 11A Wood Street, Wakefield, WF1 2EL

Show in maps Pontefract Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed