Our Barnsley home care truly puts the individual at the centre of their support plan, so that they feel valued, respected and cared for in a dignified way. We place much time and effort on the training of our carers, so that they have the skills and expertise to provide tailored support that matches your needs to a T, as well as being a friendly face that you can get to know and look forward to seeing.
Your local team covers care in Barnsley, Barugh Green, Dodworth, Higham, and Worsbrough, with the aim of letting you live as independent a life as possible.
Similar to other south Yorkshire towns, Barnsley’s heritage lies within the coal mining and glass making industries of the past, all of which is showcased at Barnsley’s very own museum. Amongst it’s rich historical past, there are plenty to keep a variety of different generations occupied – from the hustle and bustle of the high street shops in the town centre to the tranquil surroundings of Monk Bretton Priory, there really is something for everyone. Adding to Barnsley’s variety of services is a brand-new branch of Helping Hands Home Care, who offer support at home to anyone in need of extra assistance over the age of 18 and beyond.
"It is my responsibility to ensure that our customers, staff and stakeholders receive a great experience from Helping Hands and that they also get the best care, support and service delivery possible.
"I have always cared about people and had a passion from an early age to follow in the footsteps of my mum to become a care/support worker after seeing the job satisfaction that working in care gave her. I can't wait to start working with like-minded people who's passion is care and kindness to others; together we will deliver!"
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Caring for others is our speciality, and with over 30 years’ experience we really do know what it takes to provide person-centred support to anyone in need of an extra helping hand. With visiting care, the ball is very much in your court – you can decide what you have support with and the visiting times that suit you when we create your support plan with you. That way, you get the very best out of your care package without feeling like you’re being dictated to or that someone is taking over.
Care at home covers a whole host of different things, starting with help with practical tasks such as shopping, preparing meals, cleaning and the laundry. If you find you need extra help with bathing and getting dressed, we can help with all elements of personal care too.
And we don’t just support you physically – we’re there to support you emotionally too. No one should ever feel like they’re alone, and we will do our utmost to make sure that you feel looked after at home with carers that you can rely on and trust.
Sometimes having someone pop in several times a day isn’t quite enough support and you may need someone with you 24 hours a day if you have particularly complex health care needs. Live-in care enables you to get the care and attention you need whenever you need it, replicating the round-the-clock support you would get in a care home but without having to leave your home and having more choice and independence for when and how you do things.
Instead of being told what time in the morning you will be woken and what you’re having for lunch, you can choose what time you get up and have whatever you fancy for lunch at a time that suits you. You may even want to get involved with preparing your meals if it’s one of your passions. Your live-in carer will be there to support you in a way that is purposeful to you, and enable you to live a comfortable life in the familiarity of your own home, rather than taking over and doing things in a way that isn’t mindful to you or your personal space.
We understand how it can be quite a lot to get used to when accepting someone new into your home, especially if they are living with you. But we’ll take the time to get to know you and what’s meaningful to you, so that we can select a carer that has experience in your care needs and who shares similar hobbies and personality traits to you. You may even find that your carer becomes more of a friend or perhaps an extended member of the family, there to support you through the good and not so good times and help you to achieve all the things you want to.
Also known as care at home, domiciliary care is for those who would like to take back control of their life and have extra support here and there to keep on top of their housework and to assist them with everyday tasks that they may find difficult to do alone. Whether it’s a weekly visit for a couple of hours to collect your shopping and do some tidying or several daily visits to support you with taking your medication and helping you walk to the shop to collect the paper, we’ll ensure that we have the right level of support in place to suit you, giving both you and your loved ones peace of mind that you have the help that you need at home.
With more and more people sadly being diagnosed with dementia in the UK, it’s becoming more commonplace to be affected by the condition. Whether it’s yourself or a loved one developing any one of the diseases that associated with the symptoms of dementia such as Alzheimer’s or vascular dementia, care for dementia can enable your loved one to get the specific care and support they need without worrying about leaving the familiarity of their own home.
As dementia specialists, we understand how important it is to maintain a routine for someone that lives with the condition. This can greatly help to reduce anxiety and enable them to have more control over their daily activities, giving them as much independence as possible.
Getting older doesn’t necessarily mean that you’re more limited to what you can do with your time now that you’re retired. With a little extra help in the form of elderly care from our Barnsley team, you can continue to do the things you love such as meeting friends in the local café, browsing the food markets in the centre of town or even go further afield and take a trip to the coast for the day. And we’ll help around your home too, so if you struggle with changing the bed sheets, cleaning your cupboards or need support with getting dressed and looking your best, we’ll be there to help.
For those caring for a friend or loved one full time, it can be an extremely rewarding yet tiring job to do. To ensure you take care of yourself and your own care needs, respite care can be arranged on a short-term basis, allowing you to take time for yourself, see family and friends and have a well-earned rest. Your loved one will be in safe hands with our team in Barnsley, who will make sure they replicate the same routines that you have set up and that your loved one is used to. That way, neither of you has to worry or panic about the other not being there because we will have everything in hand. We’ll also meet with you both beforehand too, so that everything is settled before you take a break. Sometimes, it’s the small things that can be really meaningful, for example, ensuring you have enough milk and sugar in your tea and cooking your favourite meals for you. And it’s these things that we’ll get to know before we step in.
Our spirit and empathy really does come down to our wonderful carers, who go above and beyond their duty every day. The lengths they go to to ensure that all of our customers are safe and looked after in their homes is exceptional, and part of this is down to how we select our carers before they join us. We don’t necessarily look for people with lots of previous care experience; our aim is to find those who are compassionate about looking after others and genuinely do care because everything else can be taught, but those qualities can’t.
After receiving an enhanced Disclosure Barring Service (DBS) check along with several character references, our new recruits undergo our award-winning training programme, learning the practical skills and policies that they must adhere to when out in the field. Training modules cover manual handling, dementia, personal care, first aid, safeguarding and more, with regular refresher courses taking place throughout the year for all of our staff.
Helping Hands are regulated by the Care Quality Commission (CQC), who ensure we are delivering safe, effective and responsive care, training and looking after our carers properly and have good leadership in place. As with any other reputable care provider, being monitored by the CQC means that you can have faith in the care you or a loved one is receiving as it is adhering to industry standards and is regularly inspected by the governing body for care in England.
Our Barnsley branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
Longfields Court, Wharncliffe Business Park, Barnsley, South Yorkshire, S71 3GN Show on Map