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Home care in Poynton

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0161 768 2675

Lines are currently closed

Existing customer
0161 768 0825

Lines open until 5:30 PM

New customer
0161 768 2675

Lines are currently closed

Existing customer
0161 768 0825

Visiting care and home care in Poynton

We understand how important it is to feel safe, comfortable, and independent at home. That’s why our personalised home care services are built around you, offering expert live-in care, visiting care and respite care that fits seamlessly into your daily routine. Whether it’s help around the house, friendly companionship, or more specialised care for a complex condition, we’re here to make sure you can keep enjoying life in familiar surroundings, with the freedom to stay connected to the Poynton community.

And, for your peace of mind, every aspect of our care is independently regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).

Quality care at home

From short term support to longer term visits and live-in care, our Poynton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Poynton care team
Sue Edge
Sue Edge

Area Care Manager

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
High Quality Home Care in Poynton

At Helping Hands, we’ve been providing home care since 1989. In that time, we’ve come to fully appreciate just how unique each person we look after is, and how specific their care needs normally are to them. With that in mind, our approach is always to design each customer’s care plan around their personal needs and preferences. From your very first phone call to our friendly customer support team, every decision that’s taken regarding your care will have you at the centre. Opting for home care in Poynton can feel like a daunting step, but we’ll be alongside you every step of the way should you ever have any queries, requests or concerns about your nursing care plan.

24/7 Live-In Care Support

One of the care services our Poynton team offer is live-in care. Live-in care gives you the opportunity to have one of our expertly-trained carers come to live with you in your home and provide round-the-clock support and companionship. It is often a popular option for those living with a progressive condition, such as a type of dementia or advanced cancer, or those experiencing age-related frailty that is compromising their safety, as it offers invaluable peace of mind to both the individual receiving it and their loved ones. Our live-in carers are trained to cater for a wide range of needs, from helping with the housework and helping you toilet, bathe and dress to accompanying you to the shops and assisting with medication.

Why Helping Hands are Better Than a Care Agency in Poynton

Helping Hands are a private care provider in Poynton, rather than a care agency. Being a private care provider, we employ every single carer ourselves, and will never use a third party. This provides you with full reassurance that any carer wearing the Helping Hands uniform has been recruited, vetted and trained by us, and is a permanent employee. Only using our own carers ensures we’re able to offer a consistent and reliable home care service that will always be of an incredibly high standard. It also means you know your carers are being properly looked after, so that their time and energy can be fully devoted to taking care of you.

Qualified Carers Providing a Variety of Care Services in Poynton

At Helping Hands, we firmly believe that what makes a care plan truly exceptional are the carers behind it. Our carers truly are wonderful people who provide a first-rate service each and every day. We’re extremely particular about who we hire to our Poynton home care team, only recruiting applicants who clearly possess a naturally kind and compassionate personality and share our company-wide family values.

Before they start with us, all carers must undergo an enhanced-DBS check to ensure they’re the sort of person you’d be delighted to welcome into your home. Then, upon joining the team, we provide them with extensive training that includes modules such as dementia care, moving and handling, medication assistance and so much more. This initial training is reinforced by regular refresher courses to ensure every carer’s knowledge and skillset is kept up to date with the latest care industry standards and best practices.

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Branch information
Address

Suites 1 & 2 Part 1st Floor, London House, London Road South, Poynton, SK12 1YP

Show in maps Poynton Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed