Home care in Poynton
Visiting care and home care in Poynton
We understand how important it is to feel safe, comfortable, and independent at home. That’s why our personalised home care services are built around you, offering expert live-in care, visiting care and respite care that fits seamlessly into your daily routine. Whether it’s help around the house, friendly companionship, or more specialised care for a complex condition, we’re here to make sure you can keep enjoying life in familiar surroundings, with the freedom to stay connected to the Poynton community.
And, for your peace of mind, every aspect of our care is independently regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).

Quality care provided in your own home
Home care from our Poynton team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Poynton care team

Branch Care Manager
I have worked in the Health and Social Sector for 20 Years and worked my way up from a Support Worker to my current role. I have worked in Home Care and Domiciliary Care for the last 4 years and this is a sector I am passionate about and enjoy. I enjoy supporting and keeping customers in their own home allowing them to remain as independent as possible for as long as possible. I am a busy dad of 2 children and in my spare time I enjoy running and have completed several marathons including the London Marathon. When the weather allows, I also enjoy playing golf.

Regional Care Director, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Poynton to ensure our customers receive the best possible live in and home care service.
Other care we provide

High Quality Home Care in Poynton
At Helping Hands, we’ve been providing home care since 1989. In that time, we’ve come to fully appreciate just how unique each person we look after is, and how specific their care needs normally are to them. With that in mind, our approach is always to design each customer’s care plan around their personal needs and preferences. From your very first phone call to our friendly customer support team, every decision that’s taken regarding your care will have you at the centre. Opting for home care in Poynton can feel like a daunting step, but we’ll be alongside you every step of the way should you ever have any queries, requests or concerns about your nursing care plan.

24/7 Live-In Care Support
One of the care services our Poynton team offer is live-in care. Live-in care gives you the opportunity to have one of our expertly-trained carers come to live with you in your home and provide round-the-clock support and companionship. It is often a popular option for those living with a progressive condition, such as a type of dementia or advanced cancer, or those experiencing age-related frailty that is compromising their safety, as it offers invaluable peace of mind to both the individual receiving it and their loved ones. Our live-in carers are trained to cater for a wide range of needs, from helping with the housework and helping you toilet, bathe and dress to accompanying you to the shops and assisting with medication.

Why Helping Hands are Better Than a Care Agency in Poynton
Helping Hands are a private care provider in Poynton, rather than a care agency. Being a private care provider, we employ every single carer ourselves, and will never use a third party. This provides you with full reassurance that any carer wearing the Helping Hands uniform has been recruited, vetted and trained by us, and is a permanent employee. Only using our own carers ensures we’re able to offer a consistent and reliable home care service that will always be of an incredibly high standard. It also means you know your carers are being properly looked after, so that their time and energy can be fully devoted to taking care of you.

Qualified Carers Providing a Variety of Care Services in Poynton
At Helping Hands, we firmly believe that what makes a care plan truly exceptional are the carers behind it. Our carers truly are wonderful people who provide a first-rate service each and every day. We’re extremely particular about who we hire to our Poynton home care team, only recruiting applicants who clearly possess a naturally kind and compassionate personality and share our company-wide family values.
Before they start with us, all carers must undergo an enhanced-DBS check to ensure they’re the sort of person you’d be delighted to welcome into your home. Then, upon joining the team, we provide them with extensive training that includes modules such as dementia care, moving and handling, medication assistance and so much more. This initial training is reinforced by regular refresher courses to ensure every carer’s knowledge and skillset is kept up to date with the latest care industry standards and best practices.
Branch information
London House, London Road South,
Poynton,
Cheshire,
SK12 1YP