We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Helping Hands Logo
Find your branch
CQC & CIW Regulated
4.5 Star Rating
Rated Excellent on
Trustpilot
Receive care in 24 hours
Industry leading carer training

Home care in Poynton

Excellent 4.5 Star Rating 5,100+ reviews on
Trustpilot
Trustpilot
4.5 Star Rating
Excellent | 5,100+ reviews

Lines open at 8:00 AM on Tuesday

New customer

Lines open at 8:30 AM on Tuesday

Existing customer
0161 768 0825

Lines open at 8:00 AM on Tuesday

New customer

Lines open at 8:30 AM on Tuesday

Existing customer
0161 768 0825

Visiting care and home care in Poynton

We understand how important it is to feel safe, comfortable, and independent at home. That’s why our personalised home care services are built around you, offering expert live-in care, visiting care and respite care that fits seamlessly into your daily routine. Whether it’s help around the house, friendly companionship, or more specialised care for a complex condition, we’re here to make sure you can keep enjoying life in familiar surroundings, with the freedom to stay connected to the Poynton community.

And, for your peace of mind, every aspect of our care is independently regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Poynton

Our carers provide a wide range of support across Poynton, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Poynton
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Poynton
    Sue Edge
    Sue Edge

    Area Care Manager

    I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

    More about Sue Edge
    George Sandhu
    George Sandhu

    Head of Operations

    George is the Head of Operations at Poynton.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    CQC Logo
    Fully regulated care supporting Poynton

    Our Poynton branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High Quality Home Care in Poynton

    At Helping Hands, we’ve been providing home care since 1989. In that time, we’ve come to fully appreciate just how unique each person we look after is, and how specific their care needs normally are to them. With that in mind, our approach is always to design each customer’s care plan around their personal needs and preferences. From your very first phone call to our friendly customer support team, every decision that’s taken regarding your care will have you at the centre. Opting for home care in Poynton can feel like a daunting step, but we’ll be alongside you every step of the way should you ever have any queries, requests or concerns about your nursing care plan.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 Live-In Care Support

    One of the care services our Poynton team offer is live-in care. Live-in care gives you the opportunity to have one of our expertly-trained carers come to live with you in your home and provide round-the-clock support and companionship. It is often a popular option for those living with a progressive condition, such as a type of dementia or advanced cancer, or those experiencing age-related frailty that is compromising their safety, as it offers invaluable peace of mind to both the individual receiving it and their loved ones. Our live-in carers are trained to cater for a wide range of needs, from helping with the housework and helping you toilet, bathe and dress to accompanying you to the shops and assisting with medication.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands are Better Than a Care Agency in Poynton

    Helping Hands are a private care provider in Poynton, rather than a care agency. Being a private care provider, we employ every single carer ourselves, and will never use a third party. This provides you with full reassurance that any carer wearing the Helping Hands uniform has been recruited, vetted and trained by us, and is a permanent employee. Only using our own carers ensures we’re able to offer a consistent and reliable home care service that will always be of an incredibly high standard. It also means you know your carers are being properly looked after, so that their time and energy can be fully devoted to taking care of you.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified Carers Providing a Variety of Care Services in Poynton

    At Helping Hands, we firmly believe that what makes a care plan truly exceptional are the carers behind it. Our carers truly are wonderful people who provide a first-rate service each and every day. We’re extremely particular about who we hire to our Poynton home care team, only recruiting applicants who clearly possess a naturally kind and compassionate personality and share our company-wide family values.

    Before they start with us, all carers must undergo an enhanced-DBS check to ensure they’re the sort of person you’d be delighted to welcome into your home. Then, upon joining the team, we provide them with extensive training that includes modules such as dementia care, moving and handling, medication assistance and so much more. This initial training is reinforced by regular refresher courses to ensure every carer’s knowledge and skillset is kept up to date with the latest care industry standards and best practices.

    Supporting communities across Poynton

    Our carers provide home care in Poynton and nearby areas including these locations.

    Follow us on social media
    FAQs

    Home care in Poynton is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Poynton depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Poynton.

    Home care in Poynton can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Poynton, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0161 768 2675
    Branch information
    Address

    Suites 1 & 2 Part 1st Floor, London House, London Road South, Poynton, SK12 1YP

    Show in maps Poynton Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed